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First the printing they do is really nice . Shipping is horrible! Support is horrible ! Shipping is never on time. They charger an astronomical amount to ship and it’s almost always late. Support always responds with please allow an additional 10 days ….. they should be more transparent for fullfillment and shipping times. Support is not helpful at all they had me wait recently for almost a month for one item. They refunded me only because I threatened a chargeback and claimed it was because they were truly sorry . The tracking is a joke , they claim they use ups but that is fake. And it’s impossible to actually track anything.
I like the customization and wide variety of products. Lately halfway through the design process the design disappears and you got to start all over again. Don't know if it's the website or the search engine I use.
Hey! Thank you for sharing your review! Could you please send us more information on this to support@printful.com? We'd like to check this error for you.
-Lauma
Listen all to what I have to say. I have an online store at www.i-jakob.com
I wanted to start working with printful but not before i ordered items for myself. So i ordered 4 items.
I'm a serious person and very professional. All of my files are high scanned at 580dpi with a german cruse scanner which costs 250,000euro.
The crop top i received i will throw to garbage. It looks faded and blurry. Very bad. If i will try to sell it to my clients... i will probably lose quality clients. So no way i am showing this one on my online shop.
Also i ordered a girl racerback. Printful printed it not bad... however they forgot to print the back side and left it white.
I ask of you, is this a professional system? NO.
Imagine a client paying his best money, waiting 10-14 days for the tshirt and get it white on back... ??? what would you do?
SHAME SHAME SHAME this is all i have to say about Printful.
If any out there are happy with Printful so maybe you was lucky... but do you really want to build a business about being lucky to get good products and pray they will arrive ok for your clients??? think about it.
If any of you know about other good service for high quality printing sublimation at reasonable prices, please write me.
Thank you. IKA
Fantastic, easy to use. Could do with additional features though. Such as the ability to more easily sync and manage mockup photos. All in all it works well.
This app maybe the fastest response I can get. Great! This app maybe the fastest response I can get. Great!
Love it so far! Super easy to use. My only knock is the turnaround time is a little slow. In terms of ease of use and how everything is streamlined from shopify to printful without me having to do anything, I can live with the turnaround time. Awesome app!
New to this integration (and to POD in general) but blown away so far. Rock-solid sync and powerful options.
easy to set up but sometimes doesn't work and the support confirmed this when my first order didn't make it from Shopify to Printful and they told me to just process it manually because this sometimes happens.
Hey, there!
Thank you for your feedback. There could be many reasons why the order didn't import, and we're sorry that our support didn't take additional time to investigate this case. All orders should import into Printful automatically, and in very rare cases, you could be asked to place the order manually.
We see that you mentioned that it was a test order, and the order status was "'being fulfilled." Test orders created through the Shopify account won't import into Printful. Orders status for order import should be Paid and Unfulfilled. We don't recommend requesting fulfillment on the Shopify side as it won't push the order to Printful, and we won't be able to import it automatically either.
Please reach out to us via feedback@printful.com, and we will gladly investigate and provide additional details.
-Liva
I am using printful to create a small business for my new brand. It has the best tools for designing and seeing mockups that I can find. I only wish it had a few more mainstream products that some of the other apps carry. Their customer service when I had an issue is top notch!
Hi!
Thank you for the positive review. We're glad to hear that you have enjoyed our services and we hope for successful future collaboration!
- Renate
Fast processing but the Base Prices are REALLY high compared to other print on demand options. Only benefit is some products are offered here that aren't offered elsewhere.