Arvostelut (6 992)
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It’s so sad this App used make me a crazy amount of money, but now I’ve had to deal with so many refunds because fulfillment can go from 2 weeks min to a month not including the shipping which gives customers no hope. Of all the printing apps they are hit the worse by Covid 19 by far even with it settling down now.
Thank you for your review!
We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward.
Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options.
You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19
The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone.
We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together!
I also recommend checking out our advice on how to handle this crisis as an online business owner on our blog: https://www.printful.com/blog/covid-19-and-online-stores/
And on YouTube: https://www.youtube.com/watch?v=2vYp4iBq4UE
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Vita
I used this app to help me think outside the box and come up with new designs. I like how it has videos for everything I could think of and more. I also like the challenges because I learn so much and I get points to use towards ordering samples of my products. I wish it automatically knew when I add a product that is on the list for points so I don't have to re-post and delete the original one.
It was really easy to setup and launch my store. The tutorial videos are updated and detailed to their changes. I was able to design and launch my store within 24 hours! I started getting customers the same day and I am already making money! I will continue to use Shopify for my current and future stores!
Great app, great products. Only wish there were more choices of pieces with a wider range of colors rather than only black, white, and gray.
Hi!
Thank you for sharing your positive experience with Printful.
We are constantly working on adding more products to our catalog. You can also participate by submitting your requests on our feature request page (https://www.printful.com/feature-request). We sincerely appreciate your patience!
- Renate
Very easy to use! Integration into Shopify store is seamless. I have already recommended it to several friends and family members
The integration is good, but they take to long to fulfill orders 6 days to fulfill and 11 delivered with standard shipping and they said 5 to 7 days delivered
Thank you for your review, we really appreciate it!
Our fulfillment timeframe is 2-7 business days for apparel items and 2-5 business days for non-apparel products. Although we can't provide a specific date when the order will be fulfilled, we will definitely do our best to fulfill it as quickly as possible.
Shipping time depends on the selected delivery time and occurs during the business days as well. On rare occasions, there may be some unpredictable circumstances that occur which could delay the shipping time, but generally, the orders should be delivered within the estimated timeframe.
We will follow-up with you via email to gain more information on the delivery time you experienced with your order!
- Zana
So user friendly! Love the convenience!
Super Ap! Printful is the fastest and easiest partner ap I have tested and see exclusively for our "print on demand" products. The tech support is fast and very thorough. The videos I have viewed are spot-on for the topic and there is not a lot of fluff in them. You just have to subscribe to their channel and sign-up for the email to get the latest and the greatest news they are sharing.
Hi, thank you for your review, we highly appreciate it! We're so happy to hear you are enjoying our app and it's great to hear the videos we provide have been useful and insightful!
If there's anything we can help with, be sure to contact us at support@printful.com!
- Zana
Incredibly easy to use, and their customer service is incredibly fast and friendly.
Easy to use, just perfect. fast to work, Can't ask for more. Great! Thank you. Great! Thank you. Great! Thank you.