Avis (6 634)
Affiner
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Par note
Excellent app and great service. Highly recommended!
Easy to install and set-up. Very nice integration with Shopify. 100% automated when a customer places and order. Fast fulfillment too. Wish the shipping integration was better implemented for Basic Shopify accounts.
Great customer service, ive only had one issue which was resolved very quickly, and when ive had questions they've always been answered quickly and informatively. A brilliant range of products thats always growing, solid print work.
Thank you for your review, we appreciate your feedback!
We' re glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)
- Vita
We couldn't have launched our brand and so quickly without Printful and this app. They've simplified what can be a really complicated process from end to end. Hands down a great app!
Thank you for your review- we truly appreciate it! :)
-Lauma
Excellent app that makes it super easy to offer customized products.
Awesome!! Helps express my creative art on different items. Thank you :)
Great app. Just wish it had more products like stickers, travel mugs, different model of cases other than iPhone such as for Samsung, iPads, laptops and such. Hopefully they will continue adding new items .
UPDATE AGAIN:6-12-23 Delivery Delays??? 6 months later still no contact from support about any issues at hand WOW
UPDATE AGAIN:1-15-23
I have been trying t reach support for weeks. You state that you have live chat but I have yet to ever reach Live Chat. I have a business question and I need to reach a live agent. HOW do I do that? I clicked the bottom right and asked for support and this is what I got. How do I get in touch with Printful support?
Get in touch with our team using any of the contact methods below.
Live chat: use our chat widget in the bottom-right corner of any printful.com page.
Printful app chat: go to Settings, click on Customer support > Support chat where you can also upload photos straight from the phone if necessary.
Email: send an email to support@printful.com
Please Reach Out To Me ASAP.
UPDATE: Couldn't figure out why I wasn't selling and would get the occasional message about weight. So I looked to see what shipping weight for 1 tumbler is and they have it set for 11.25pd and one is even 16 pounds! No wonder my tumblers aren't selling. I have tried to reach out to customer service but there is no live chat that I have been able to fund. Printful if and when you see or read this please reach out to me so we can get these issues resolved. Also is there a reason why you aren't showing up on my vendor list?
Hi there!
Thank you for your review! I'm very sorry to hear that your experience with using our services during this difficult time has not been pleasant! I completely understand how frustrating the delivery delays are. It is true that we have seen slight delays caused by Covid-19 + holiday order influx on average. We also suggest communicating these delays to your customers to help manage their expectations during this time.
I understand that you had some concerns about your orders. It is important that you receive high-quality service from us and we definitely want you to have a positive time using our services!
We would like to look into the communication you had with our Customer Support team and make sure the issue is addressed. Please provide information on your experience with our customer service by sending details to feedback@printful.com, we would appreciate hearing from you!
UPDATE:
Thank you for your feedback. We're glad to hear about your positive experience and hope to continue providing our best support! :)
If you have any questions or concerns, please don't hesitate to reach out to us!
- Elina
We are updating our review to 1-star and are convinced that the majority of the reviews here are about the app and have not actually sold anything. Nearly every order has had a mistake. Printful always agrees to fix their mistakes but taking the time to get this right sucks. They don't calibrate printers which is basic operation so consistency problems on the easiest jobs. There is no quality control as a matter of fact it is obvious a person does not even look at the result or the product would not ship. We have made an embarrassing mistake and are removing this ''partner'' and getting back to 100% quality products from Idea Chíc.
Easy and quick to get started. Great integration and once I set up a product using Printful, I edit it in Shopify to get just the right description with formatting.