Avis (2 208)
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La aplicación es buena, su soporte es muy malo, tenía un pedido con un atraso de un mes, 2 dos pedidos más atrasados me comunique con soporte me dieron un fecha límite para que me dieran el reembolso, luego hable el día exacto de la fecha límite para pedir un reembolso y le envié una captura al agente nuevo que me contestó indicando que ya me habían dicho que hoy si los paquetes no llegaban me devolvería el dinero y el nuevo agente me dijo que no era posible le envie captura del chat al nuevo agente, me trato mal, de mentiroso, aunque en el chat indicaba exactamente todo lo que había dicho la agente anteriormente. Hoy día aún no recibo reembolso y los paquetes no llegan. Mi recomendación es trabajar con T-POP sis productos tiene mayor calidad y el tiempo de envío desde francia a estados unidos fue de 8 días. Printful se demoró literal enviar más de un mes un t-shirt a México cuando el propio t-shirt "ECO" es fabricado en el propio país. Muy mal, muy mal. Printful apesta su soporte, no saben leer los mensajes, no cumplen las promesas que dicen sus agentes y nos hacen perder horas y horas hablando con una persona que no sabe entender los mensajes. Me gustaría colocar captura del mal trato de soporte aquí pero no se puede! pero fue horrible! The application is good, its support is very bad, I had an order with a delay of one month, 2 two more backordered orders, I contacted support they gave me a deadline to give me the refund, then I spoke the exact day of the date limit to request a refund and I sent a screenshot to the new agent who replied stating that they had already told me that today if the packages did not arrive I would return the money and the new agent told me that it was not possible to send the chat capture to the new Agent, I treat myself badly, as a liar, although in the chat I indicated exactly what the agent had said previously. Today I still do not receive a refund and the packages do not arrive. My recommendation is to work with T-POP if its products have higher quality and the shipping time from France to the United States was 8 days. Printful literally took more than a month to ship a t-shirt to Mexico when the "ECO" t-shirt itself is manufactured in the country itself. Very bad very bad. Printful sucks their support, they can't read the messages, they don't keep the promises their agents say and they make us waste hours and hours talking to a person who doesn't understand the messages. I would like to place catch of the bad support treatment here but it can't! but it was horrible!
Hola!
Gracias por compartir su reseña! Lamento escuchar que ha encontrado estos problemas con su pedido.
Tenga en cuenta que los tiempos de envío en nuestro sitio web indican el plazo promedio estimado. Durante esta temporada, nuestros transportistas están viendo un mayor volumen de pedidos en línea que en años anteriores.
La sobrecarga de envíos significa que las compañías de transportistas están registrando y enviando los paquetes de forma más lenta. Los paquetes pendientes rara vez reciben actualizaciones de seguimiento sobre la espera en cola, lo que puede dar la impresión de que se han perdido en tránsito. Esto no significa que tu pedido esté perdido, sino que está siendo procesado por el transportista. Puede que la información de seguimiento no se actualice en una semana o más, hasta que el artículo esté escaneado.
Según los datos que recopilamos de los transportistas y los datos de los plazos de entrega, actualmente estamos permitiendo tiempo de espera adicional además del estimado original para la entrega.
Veo que ha estado en comunicación con nuestro equipo y pudimos brindar una solución! Si tiene alguna pregunta respecto a esto, no dude en contactarnos a través de correo electrónico: (feedback@printful.com).
- Elina
Excellent integration works perfectly
this app has been fantastic! so helpful and makes it so easy to create and sell products. highly recommended
The app connected seamlessly with Shopify, and is very intuitive and user friendly. They have a great selection of printable products with reasonable pricing. You can import designs or create your own in the app, which surprisingly has quite a lot of options for customization. Uploading to the store is quick and easy, and if you need to make edits to a design, it will update on your shop in real time. On top of all that, they handle all the order prep and drop shipping. I would definitely recommend Printful!
It is simple and easy to use. The synchronization between Printfull and my shop Shopify is just excellent.it's easy to find your way around and adding a product is the easiest thing to do. Large items to choose from. Easy to apply creative designs. If I had an issue they have been quick to sort it out and point me in the right direction! Thank you for everything, I recommend to use this site to make money, I love the options.
Thank you for your review, we appreciate hearing from you!
We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)
- Vita
Incredibly hard to get setup correctly. The templates make no sense whatsoever, and are near useless.
Thank you for your review! We’ll follow up with you via email shortly! 😊
After 3 weeks cannot sync my Shopify store with the Printful app I decided to erase the app once and for all. A lot of conversations with the support and some steps to fix my issue but nothing.3 weeks just waiting for their devs to fix this issue. .3 weeks not running ads and over 50 products in a draft mode.
Hi there,
Thank you for your review :)
We're sorry to hear that you haven't been able to sync your store with us, and we'd be happy to investigate this further. Could you please reach out to us at feedback@printful.com with more details on the situation? We'll gladly check on the issue and see how we could help.
Hope to hear from you soon!
Love this app. It integrates perfectly with my Shopify store!
Highly recommend it!
Long Living Pets Research Projects
Fast and Easy Service
-La'Dreamer
No consistency in throw pillow color with the print file I send. Colors always come out completely different. Stitching is already loose in some of the samples I just ordered. It's a shame because I really like the pillows. I won't be ordering from here again.