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My experience with Printful has been spectacularly positive. I feel like a have a REAL PARTNER IN MY BUSINESS. Yeah, the products are great, and the app is EASY TO USE and works well - but most importantly, it's because of the truly EXCELLENT CUSTOMER SUPPORT. (Thank you CHRIS U!!!!)
I can ALWAYS get help when I need it - and I mean: ON THE PHONE, like: NOW.
Not someday, maybe, later, eventually. I left a message after hours on a Friday, and got a call back first thing on Monday morning. (Shock!) AND the fellow (Chris U) actually knew what he was talking about; he had all the answers I needed, checked on stuff for me, resolved all my issues - he knew everything!
I can't tell you how confident it makes me feel in my business, knowing that Printful has got my back like this. THANK YOU. I am SO GRATEFUL I found this app and this great company to partner with. Awesome!
(Hey Printful... if you're looking to improve, the only thing you could do better, is add even more products! More clothing options! More dresses, running jackets, jean jackets, yoga and fitness clothing! How about clocks, shower curtains, bathmats, towels - if you provide them - I WILL GET THEM SOLD! :-)
Excellent integration between Shopify and the Printful app. The embedded prompts make navigating the app for the first time extremely easy.
Just great! really really great. And some of the best costumer service in the business. If I could give them 6 starts i would
Love it a lot Love it a lot Love it a lot Love it a lot Love it a lot Love i did enjoy using this app. I Hope my comments can help other merchants decide whether to use this app.
Thank you for your positive review! We're so happy to hear you are enjoying our services! We look forward to a long-lasting collaboration! :)
-Lauma
I gave up on using printful for my store. I removed everything and went with a different pod who has been fast and fantastic. Wish I could have said the same about printful but they managed covid-19 terribly. Placed an order on May 19th its still sitting but according to printful its on its 23rd day. Um June 19th makes 30 days.
Hi, thank you for your review! I'm sorry to hear your experience with our services during this time has not been pleasant! The Covid-19 pandemic has affected various industries and people across the world and it has also affected our fulfillment times. Additionally, we are seeing a higher order volume than usually at this time and paired with the health and safety measures we are implementing at our facilities to keep our employees safe, some product categories are experiencing longer production times. Our fulfillment times are calculated in business days and our customer service will also provide information on the status of the order in business days. We recommend referring to our Covid-19 updates page for specific information on the current estimated production times and additional information: https://www.printful.com/covid-19.
All of our teams are working hard to fulfill each order as fast as possible and we hope we can return to our regular fulfillment times soon.
If there's anything we can help with, be sure to contact us at feedback@printful.com anytime!
- Zana
great the best app, bring the prices down. need some off the shoulder sweaters, great app, well put
This app is the lifeblood of my small business. Their customer support is SUPERB and the platform is very easy to use.
Mock-up generator is magic. Truly a world class company.
I recommend this platform for anyone who wants to start a print-to-garment company. 6 stars!!
Thank you so much for your review, we highly appreciate it! I'm so glad to hear you've been having a great time with our platform and customer service! We definitely work hard to make our platform and services as user-friendly as possible, so it is great to hear you are enjoying using Printful for your store. We look forward to continuing this collaboration and working toward your success!
If there's anything else you'd like to share about your time with, be sure to contact us at feedback@printful.com anytime!
- Zana
This app is so easy to use. Very beginner friendly. Products are produced at high quality. I love it
To date, every interaction that I have had with Printful has been positive and professional. I even visited the physical factory when in Los Angeles two weeks ago. I feel very confident that they will send out a product that makes me proud. Their integration with Amazon is excellent and they coach you through it with excellent videos that anticipate the tricky parts so that you feel prepared. In addition to that their chat box customer service had never disappointed me. I am so grateful to have found Printful. They are excellent at what they do.
Thank you for your review!
We're glad to hear that your experience with us has been positive and we look forward to our ongoing collaboration! :)
- Vita
II am using this app now since two years and i really like it. The designer, the variety of Shirts, Hoodies etc. Totally recommend this App!