Avis (7 243)
Affiner
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Par note
Very high quality service. The only issues in my case are shipping time in Italy, too many days... and the creation of variants in the Design Editor can be better.
Hi there!
Thank you for your honest review, as it helps us to continue to improve the products and services that we offer.
The current situation in the world still has greatly affected the shipping times, and while we see some improvements, some shipments can take a bit longer to be delivered as well. We're doing our best to get your orders out on time, but once they're handed over to the carriers, it's up to their sorting center capacity because carrier and postal operations are separate entities from our own. We hope that soon these shipping delays will decrease. We truly appreciate your patience during this time!
Needs more items like jogger pants, bomber jackets, scarves and belts.
Trés bonne application !
Interface propre
It is pretty easy to navigate, gives you a very good idea of how your end products are going to look, and ports over seamlessly to Shopify. It has crisp mock-up photos and already comes with a sizing chart. For branding, Printful offers clothing tags and branded shipping packages. My biggest critique would be the notice given about products not being available. I made an all-over hoodie design expecting to put it on the store but then noticed that they were no longer available when I went to make a second all over hoodie design. There wasn't any notification that Printful ran out of inventory or discontinued all-over print hoodies. There was a notice in my printful account next to the design but it was too small in my opinion. Plus, the option to auto list the product as unavailable when Printful is out would be nice so that a customer doesn't buy a product that cannot be fulfilled.
Thank you for your review, we appreciate your feedback!
As for your concerns - a lot of our products are stocked on demand, but if
a synced product is discontinued or out of stock with our suppliers for over 24 hours, we can update its status to “out of stock” on your store's side.
This means that the product will not be available for purchase in your store until it’s back in stock.
You can enable this feature via your Printful Dashboard > Stores > Settings > Orders > Automatic stock update.
If you have the product listed on your store, we will also send you a notification email, listing the discontinued products. You can see our all-over print hoodie here: https://www.printful.com/custom/mens/hoodies-sweatshirts/all-over-print-hoodie.
The discontinuation is temporary and these variants will be available for you as soon as the fabric stock is back and stable in both Europe and Mexico. We expect this to happen later this February.
Feel free to reach out to us, if you have any additional feedback, by sending an email to feedback@printful.com!
- Vita
Easy to use, easy to design t-shirts.
Easy transactions and pleasant experience.
I just wish there were more product selections.
Hi!
Thank you for leaving your positive review.
We are always working on adding more products to our catalog. To see something specific that you desire, please check out our requests and vote or submit your own request on our feature request page (https://www.printful.com/feature-request). Our team always takes a look there before deciding what else to add to our catalog. We sincerely appreciate your patience!
- Renate
Sync is perfect, App helps you with mock ups and fotographs, good products too. Its sad that fullifilmen takes so long (6 Days for 2 Shirts), thats to long for my customers because shipping takes up to 10 days to germany
Thank you for your review, we appreciate hearing from you!
As far as our fulfillment times go, we take about 2-7 business days to create apparel products (t-shirts, etc.) and 2-5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that.
Speed and price depends on product type and destination and more than a half of our orders are shipped within 3 business days or less.
There are also some additional ways to speed up order fulfillment:
1. Checking in with the Availability tab on the products page, to see if we have the specific product in stock. Restocking products from our suppliers takes about 2-3 business days on average;
2. Choosing the Overnight shipping rate. Orders with overnight shipping are set in our priority fulfillment queue.
Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
I would give it 5, if there were a wider array of products
I've tried a number of POD companies and the mock-up generator is one of the most important factors in selecting a company. Printful has done their best with the ability to be as creative as possible with designs, even including a number of supports.
My biggest disappointment is the lack of a basic X and Y component when placing your design on a shirt. When I find a location I like I have to rely on counting arrow clicks on my keyboard in order to remember where I placed my design if I want to use the location again for a different shirt. In addition, my shirts rely on a non-embroidered pocket logo design that I have to do my best to eyeball where to place it. It would be nice if Printful had a quick option asking if you'd like the large front design area or the pocket area.
I understand that I can download the template and design on Adobe, but I am not yet adept at this skill.
Overall:
Positive: easy mock-up generator, quality products, and wonderful support.
Work On: Add X/Y on generator and a pocket logo location for non-embroidered designs
Thank you for your review, we appreciate your feedback!
We're constantly working on improving our mockup generator, which is why we truly appreciate your suggestion!
I'll forward it to our UI team, as they are currently working on these type of improvements.
Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
this app has helped me start a business. it has allowed me to make selling a product simple and easy.
so easy, to follow procedures, its make me help to show all items, maybe sometimes is slow to complete proscess.