Avis (7 355)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
25 avril 2017

Does all of the "table stakes" stuff well -- good visibility to their process and their tools work well enough. However, the more you use it, the more frustrating it becomes. Their customer support feels like it purposely tries to be unavailable. Their phone is never picked up, and messages answered days later. Email support is spotty, and chat is often unavailable (but usually the easiest way to ...

Tulip Brand
États-Unis
Presque 6 ans d’utilisation de l’application
Modifié le 8 septembre 2015

I've been using printful for the past 3 months with my webstore and they are absolutely amazing. The customer service is top notch, The quality of the product is perfect. The price for products may be a little high however if you want the best quality your going to have to pay for it.

1 Year after using Printful - I'm coming up on a year using this company and I have to say, I've been ...

Christopher Steven Art
États-Unis
Plus de 5 ans d’utilisation de l’application
Modifié le 3 décembre 2018

This is the best print on demand company for shopify, but its kind of a shame because it's not very good. I have orders from exactly 7 days ago that have been submitted, and I have been charged for, yet they have not even began fulfillment. In addition to the embarrassingly long fulfillment times, the print quality is not always the best. In a dryer, the designs will fade after only a few washes. ...

Ronce
États-Unis
Plus de 5 ans d’utilisation de l’application
Modifié le 22 février 2020

I've used Printful for 4 years and while their Shopify integration and online interface is top notch, easy to use and far superior to their competitors, their products and service are a mixed bag. You definitely have to test individual items and stay on top of every order. Some things, like their unframed prints, are great. Other things, like their shirts, are not a quality I could comfortably ...

OsoPorto
États-Unis
Plus de 5 ans d’utilisation de l’application
Printful a répondu 22 février 2020

Thank you for your review, we appreciate your feedback!
The quality of our services and products is very important to us, which is why we're sorry to hear that your ...

Modifié le 2 mai 2024

すでに何度も画像、その他情報をアップロードしたがすべて未保存に終始している。なぜ未保存に終わるのか?を知りたい

Yamaimages
États-Unis
3 mois d’utilisation de l’application
Printful a répondu 18 avril 2024

Thank you for sharing your feedback with us! To better understand the specific issues you're encountering and to explore potential solutions, could you please reach out to ...

Modifié le 3 avril 2020

I would not recommend this app. Printful supposedly inspects the items prior to shipment, but in my case it does not appear that was done. Had a customer not reached out to me it would have cost me more money to correct future orders. I reached out to printful and they refuse to provide refunds for the orders affected. The graphic had a white line to the right of the design which if quality ...

Kiss My Fancy
États-Unis
Presque 5 ans d’utilisation de l’application
Printful a répondu 3 avril 2020

Hi, thank you for your review! We're very sorry to hear that there was an issue with the printed items!
Our quality control team will review each item before it is shipped ...

15 avril 2021

Used to be decent quality and quick reliable shipping, now you can't choose where to ship the product from. A customer in the US ordered a t-shirt that was supposed to arrive within a week and for some reason it is shipping from Latvia and is taking a month! I'd rather dropship from China, it won't take that long and will cost much less.

Nation Love
États-Unis
Presque 5 ans d’utilisation de l’application
Printful a répondu 16 avril 2021

Hi there,

Thank you for your feedback! We're very sorry your experience using our services hasn't been the best!

Our system automatically routes the order to the fulfillment ...

3 décembre 2019

Ran about 4 samples different quality of shirts/ inconsistent with colors. Even had them redo my design. Black looks faded on white shirt. The labeling & packaging are good. It's alot of incentives to leave a good review stay woke people.

SuperiorDaily
États-Unis
Plus de 4 ans d’utilisation de l’application
Printful a répondu 5 décembre 2019

Hi, thank you for your review! I'm sorry to hear that there has been some inconsistency with colors! There is no white underbase (a layer of white ink applied before the ...

9 novembre 2020

Terrible service with basic printing. Multiple times I've had my orders left waiting for over two weeks. When I asked for reimbursement, I was denied. If you use this app, be prepared to lose customers and not be reimbursed for unshipped orders.

Fort Runwoodie
États-Unis
Plus de 4 ans d’utilisation de l’application
Printful a répondu 10 novembre 2020

Thank you for your feedback! We're sorry to hear your orders encountered fulfillment delays. I was able to find that your order experienced a stock delay, therefore, the ...

9 août 2020

I used this app for almost two years during which time it was getting worse and less competitive all the time.

Pros:
Good print quality
Easy to use interface
Fairly good selection of products

Cons:
Arbitrary and incoherent content policy
Inconsistent and often slow turnaround times (even before Covid-19)
Slow and mostly unhelpful customer service
They are among the most expensive pod platforms

Revolt Noir
Finlande
Plus de 4 ans d’utilisation de l’application
Printful a répondu 17 août 2020

Thank you for your review and for sharing your experience with us, we truly appreciate it. We're glad to hear that you have been enjoying some of our services so far, we hope ...