Avis (6 495)
Affiner
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Par note
there could be more products and more customization but all and all things are really good thanks again for everything
Started off ok. Easy to setup. However, I had 5 orders delayed for over a month because they updated an item (Black hoodie 1 replaced with Black hoodie 2). I received zero notification that the item was not out of stock, nor did I receive any notice that my orders had been delayed.
Having been told by support that I now "just" had to go manually update all my designs I got an error that the platform wasn't working. Customer support told me (of course) that this was a shopify problem and I should clear cache/cookies and reload. So I did. To the same error.
Deleted the app and installed Tpop.
Thank you for your review! We're sorry to hear that your experience with us has not been entirely positive so far, but I hope we can improve it moving forward!
We apologize for the miscommunication with the product stock. The way we update product stock status and confirm orders would ensure that we'd be notifying you as soon as we have information about the stock levels. We do see that the emails notifying the stock delays were sent to you.
As you are already in contact with our customer support team, we will do the best we can to resolve this issue for you!
If you have any additional feedback for us, be sure to reach out at feedback@printful.com!
-Lauma
This company has a very long lead time. If you want your customers to experience fast and reliable service then i would suggest staying away from this company, typically the lead time is about 1-2 weeks before they ship out the order. Very disappointing and i'm sure there are better options out there.
Look like a great app to use. Many apparel and print types to choose for. Good prices and support. Easy management.
So easy to use and nice products.
I’m just starting with Printful. I love it so far, especially the pattern tools and the integrated shipping with Shopify.
REALLY GOOD APP.
Usefull if you want to add more products
Amazing Print on demand platform
So far this is the most exciting thing I've ever played with haha. Looking forward to building a super fresh brand with you guys!
Thank you for your review, we truly appreciate it!
We also look forward to our collaboration and will be happy to assist with any questions that arise.
You can reach out to us by sending an email to feedback@printful.com, we'd love to hear more from you! :)
- Vita
So far, so good. Hope they keep adding different products.