Avis (7 363)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
4 janvier 2021

I sold three mugs recently for $51. After Printful deducted their product fee, printing fee, shipping fee, and taxes, my profit was $7. Who is actually making money with them? Combine very high prices with feedback I requested from customers who purchased my Printful fulfilled products recently ... "not up to your usual quality" ... "Print was off-center" ... "took a long time to arrive" ... " ...

OddGoods
États-Unis
Environ 4 ans d’utilisation de l’application
Printful a répondu 5 janvier 2021

Hi!
Thank you for your detailed feedback. We're sorry to hear that your experience recently hasn't been up to par.
Please note that our product prices include not only the ...

Modifié le 7 décembre 2020

Honestly, I'm considering switching POD suppliers. I understand delays happen and especially this year, but their fulfillment estimates should be updated to reflect that. Customer service is one of my top priorities but I don't want to expand my POD product line if I can't give customers reasonable shipping estimates. They need to vet their Backup facilities better or hold them to higher ...

valerietylercollection
États-Unis
Environ 4 ans d’utilisation de l’application
Printful a répondu 7 décembre 2020

Hey there,

Update, 12/09/2020:
We're sorry to see the order is still delayed at our backup facility. Our teams are closely communicating to help you get this order out as ...

Modifié le 3 août 2019

I like what they are doing, HOWEVER I would love to see more BLACK and plus size models. That's my only concern here. I would like to see all races. When I was chatting with someone on printful all the could do was recommend me to go elsewhere to find people of color (THAT WAS THE TERMINOLOGY THAT WAS USED. smh. A little disappointed. A big change is need here. Thank you!

The revised the post ...

Be Pretty Not Petty Apparel
États-Unis
Presque 4 ans d’utilisation de l’application
Printful a répondu 3 août 2019

Thank you for your review, we appreciate hearing from you!

We're truly sorry to see that you have encountered these concerns with our services.
I wanted to let you know that ...

Modifié le 25 avril 2018

This is so frustrating. The app is very nice to use, products and printing quality are great, pricing just ok but shipping times are way too slow from EU to EU. 19 days to get a sample. I unfortunately cannot work with printful at this stage.

Freire Trade
Irlande
Plus de 3 ans d’utilisation de l’application
7 octobre 2022

Don't do it! They basically charge you retail prices and squeeze your margins to the point they are not profitable, after facebook ads and shipping costs I am left with (negative) -$4 to +$3 for all of my troubles. Based on their cost I need to charge $70-80 for a hoodie. This would be fine if the quality of the product were aligned with the cost. They are not. We have experienced multiple print ...

Nation Athletics Bjj
États-Unis
Plus de 3 ans d’utilisation de l’application
Printful a répondu 31 octobre 2022

Hi!
Thank you for your feedback. We're sorry to hear that your experience hasn't been the best.
We have forwarded the information provided to our developers to look into it. ...

11 mai 2020

I have had a really poor experience with this company, from long shipping times (though I paid for 3-7 days; I am waiting still up to a month for one of my items) to poor communication (the chat is always disabled and when i am able to reach someone, there seems to be a disconnect or miscommunication about what I am asking. Even with a simple inquiry (where are my items? When Can I expect them? ...

Crowned With Grace Boutique
États-Unis
Environ 3 ans d’utilisation de l’application
Printful a répondu 13 mai 2020

Hi, thank you for your review! We're very sorry to hear that your experience with us hasn't been the most positive, but we hope we can improve it moving forward!

Due to the ...

Modifié le 28 juin 2020

Disappointed with the turnaround time for producing and shipping shirts... I have had orders sitting since June 6th it is not June 28th and still waiting for fulfillment.

(1 star because i know they can do better...but maybe they are choosing not to)

Yes, people are aware of the COVID-19 delay but several businesses are being held up or have come to a stand still waiting on Printful to get their ...

T-shirtish
États-Unis
Environ 3 ans d’utilisation de l’application
Printful a répondu 30 juin 2020

Hi, thank you for your review! We're sorry that the orders are taking a longer time to be fulfilled! We are experiencing longer production times due to the situation with ...

Modifié le 5 janvier 2021

Good integration with Shopify but no support. I'm a new customer and all I get when I click on the chat icon is a list of links. 24/7 customer support?

MONET MERCH
États-Unis
Environ 3 ans d’utilisation de l’application
Printful a répondu 6 janvier 2021

Hi there!

We're very sorry your experience using our services hasn't been the best!

We try to be available in chat 24/7, though some hours can be more crowded than others and ...

29 juin 2022

app farraginosa, dovrebbe essere semplificata. I prezzi non sono chiari e risultano sempre troppo alti con perdite per il venditore

Earth Thanks
États-Unis
Presque 3 ans d’utilisation de l’application
Printful a répondu 29 juin 2022

Ciao,

Grazie per la tua recensione! Apprezziamo davvero il tuo feedback onesto.

Facciamo del nostro meglio per offrire prezzi equi e accessibili a tutti.
Sebbene i nostri ...

29 octobre 2020

I would not recommend Printful. On my first three test orders there was a problem with every single one. The first hoodie I ordered had the stitching at the seams coming undone as soon as I pulled it out of the package. The second order was an embroidered beanie. It was supposed to be a fish and the stitching went well outside the outline of the fish even though the mockup clearly looked just ...

Gear Up Trading Post
États-Unis
Presque 3 ans d’utilisation de l’application
Printful a répondu 2 novembre 2020

Hey! Thank you for sharing your review! We're truly sorry to hear you've encountered multiple quality errors with your products. We take full responsibility for such errors ...