Avis (7 243)
Affiner
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Par note
Best app and fulfillment service so far! The turnaround time and quality surpassed my expectations and I definitely recommend them over anyone else, especially for sublimation printing, A++.
Awesome customer service...cannot say enough....great selection of products Just wish they had more gym type bags, and perhaps some other athletic apparel
I Love the the smooth sync between Printful and Shopify
When it works the way it's supposed to, it's fantastic. Unfortunately it is unreliable.
Multiple times I've had orders that have made it through part of the fulfillment only to get lost. When this has happened, I've had to contact customer service to check on the existing item. Sometimes that fix it immediately, other times they tell me there's no issue and it takes several times to contact them. Not worth the hassle of inconsistent fulfillment.
Thank you for your review!
We're truly sorry to see you've encountered these concerns with our services and I wanted to let you know that we truly appreciate your feedback, as this allows us to improve the quality of the services we offer.
We take about 2-7 business days to create apparel products (t-shirts, etc.) and 2-5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that. You can open up the order in your Printful Dashboard to see its current status and whether it's been shipped.
This does not happen frequently, but sometimes orders can go missing in transit. If this happens, we are happy to issue a refund or a reshipment of the order, you can see more on this in our Return Policy here: https://www.printful.com/policies/returns
Feel free to reach out to us at feedback@printful.com, if you have any additional questions or concerns, we'd certainly love to hear from you!
- Vita
The worst customer service I have ever dealt with. Takes customer service over 72 hours to respond to a simple email, usually do not have a solution for up to two weeks. I would recommend anyone interested Printful to not use the application. Fulfillment time is typically longer than suggested.
Hi, thank you for your review! We're sorry to hear you haven't had a positive experience with our customer service, but I hope we can improve it moving forward! Due to an influx of messages at this time, our response times are slightly delayed as well, but we are working as fast as possible to get back to all inquiries.
One of our team members will follow-up with you shortly.
- Zana
Printful has been great! I've been told for the past 8 years a clothing brand is something only people with tons of $$$$$ can ever launch. Printful is providing a vehicle that is letting me see my dream come alive!
Thank you Printful, Redneck Reputation looks forward to a long and profitable relationship. Keep up the great work and keep the options coming!
This app has made creating my ecommerce store so simple and building my business easier than I could have imagined.
HORRIBLE guarantee product arrival. We ordered sample product for our business; hat, hoodie and tank top. Tank and Hoodie were bundled together and hat shipped separate. However; they listed same tracking number for ALL items. Hat and Hoodie were NEVER received BECAUSE the hat tracking number showed as delivered and received...well NO SHIT!!! The hat did arrive, not the other products! Printful refuses to provide items or refund money; therefore, they get shitty recommendation and this awesome review.
Don't use them. Pulling our business.
I love it!! I can even design and t-shirts from my tablet. Very easy to use and sync to shopify.
Best and easiest to use POD site.