Avis (7 239)
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Not Recommended! I ordered a t-shirt in November and it said it will arrive to my clients address by the 25th of the same month, so far, January and it never arrived. Customer Service I spoke to said for me to wait till January 23rd to make a complaint, which to be honest is quite shocking since Printful advertises 3 to 5 shipping deliveries. Ok, we're in the middle of the pandemic, but to ask me/my client to wait 2 months is ridiculous, and also the t-shirt never arrived, so of course I lost a client and a lot of time and money. So I don't recommend their service. Not good at all!
Hi!
Thank you for your feedback. We're very sorry to hear about your order being delayed. Right now there are major international shipping delays and although we understand how frustrating it is, we hope that after the holiday season the shipping times will improve. In general, our shipping time is determined by the destination address and we don't have a set shipping time, all of those are estimates based on the average of the previously delivered orders. Please know that we are working with our carriers to shorten the delivery time.
Upon checking the communication with our team, we see that the order was refunded in full and we noticed a the mistake on our side - the month provided was inaccurate, the waiting period should be until December. We will internally take a look at the communication to improve the services moving forward.
If you have any other feedback, questions or concerns, please don't hesitate to reach us at feedback@printful.com
I used printful to promote my brand. The products are ok. The mockups are nice. The chat always responded. I was excited with this app until I ordered my samples. I never received them. I have to say, I did got my money back on a printful digital wallet. It's understandable that COVID-19 slows down the delivery process but in my case, my samples that were sent from the US to Mexico were completely lost. I understand that Printful doesn't control delivery but I belieive is a crucial factor for customer satisfaction. Probably it was just bad luck but personally I can't trust printful at least for international deliveries. I was terrified to think that my customers wouldn't receive their orders! On the other hand, I will try with the warehousing and delivery service only in the USA to see how they do. I will rate this app with a 2 stars 'cause not everything is bad as I mentioned at the beginning and I'm giving them the benefit of the doubt with the warehousing service. I suggest you go slow with this app before you invest your time and money.
Thank you for sharing your review! We are sorry to hear your order was lost in transit, these errors can happen from time to time and we have no control over them. We can, however, protect you in such cases and will offer you either a reshipment or a refund as per our Returns Policy: https://www.printful.com/policies/returns.
If you have any further questions or concerns please reach out to our support team via email support@printful.com or chat feature and we'll be happy to help you out!
We look forward to a long-lasting collaboration!
-Lauma
Awesome, so easy to use & a great variety of products too!
Best regards from Iron Age @
www.IronAgeAccessories.com
User friendly, but wish you could use other products for the mockup generator. Makes it a hassle to have to load a mockup onto the store front, and then manually change every item number to the correct one once a purchase has been made.
IF I CAN GIVE 0 STARS I WOULD... WOW...
1st, i design for 30-40 different stores and run all products through printful.. or atleast i did up until now lmfao.
LET ME SAY.. I added bootleg designs up to the site, bootleg as in inspired designs of celebrities fans can buy that are not license but 110% legal to sell, attorney approved designs. Bootlegs run the streetwear world, over 5 million bootleg items come out of stores every year and they dont require licensing at all. I should know this since my minor was in design law. BUT whatever, Print-ful knows best i guess ? After speaking with PRINTIFY, printful is a complete idiot, printify allowed me to do my business smoothly..
Lets get into what ACTUALLY HAPPENED.
printful allowed me to upload 20 designs for the superbowl.. approved all of them.. allowed me to send them to my site and integrate.. allowed me to sell them to the site and even approved some for fulfillment... then 1-2wks later bombarded with emails saying i cant use items and cant fulfill my items.. mind you im now like 3 weeks into my first order and since then have gotten over 50+ items sold in the time period..
they took all the money.. they went back and forth like a brick wall didnt matter if i gave them facts and gave them articles they wanted it their way or the highway which their way is literally mental.. well like i said, printify is handeling this.. and oh yeah !! still lost over half of the money printful took out of our bank and it hasnt been deposited but they "claim" itll show up some day.. its been over a week lmao.
they said their system is faulty and doesnt always catch things .. well as a million dollar business id recommend you hire knowledgeable reps and also hire people to make a less faulty system.. and yeah.. go to school and educate your staff on apparel design history because you look like idiots, i have massive clientele list of 50m+ net subs and they all agreed were posting about printful on platforms because this has been a complete headache and im out more money that i can deal with because of their stupid mistakes and stupid staff that cant understand they are not correct.
ON TOP OF THIS, the platform is NOT user friendly at all.. manually cancelling orders IN their site and IN shopify as well and ugh its a headache.. shopify reps are not pleased with this at all as well as ive been speaking directly with a team of higher ups.
Since moving off printfuls platform and onto printify we have gotten over 500 sales from marketing.. so luckily they are the only first 50-60..
Hello!
Thank you for your feedback. We are sorry to hear that our services didn't meet your expectations.
We want the submitted content to be respectful of others and the law. All submitted content must comply with the right of publicity, trademark, and copyright laws. You need to either own the content you submit to Printful, or have the rights to use, display, and resell it. You can review our Acceptable Content guidelines here: https://www.printful.com/policies/content-guidelines
Please be aware that even modified or edited versions of copyrighted content may likely be refused as well, as it may not avoid infringement. In order to use the flagged files, you can submit a signed licensing agreement from the current owners of the flagged content that authorizes you to use it on merchandise.
All of the pending orders have been canceled and refunded. If you haven't received the money yet, please reach out to our support at support@printful.com and we will be happy to help!
4/5 Stars: Everything is awesome and easy to use. Great communication with company. I just wish there was a bigger selection because it feels really limited.
Hi! Thank you for your review! I'm glad to hear you're having a positive time with our services! In case you have any suggestions for products we could add to our selection, make sure to let us know by sending a message to feedback@printful.com. We appreciate your product and feature suggestions!
- Zana
quasi perfetta!! OTTIMA coppia
Facile d'utilisation! Je suis très contente de pouvoir enfin offrir mes designs sur de s vêtements dont je n'aurai pas à tenir d'inventaire!! Magnifique!!
Very good app. Could do better thought. More loungewear products are needed. It would also be great if it was possible to add to products into one singular one. For example, have matching hoodie and sweatpants available as the same product/ product set
Hi there!
Thank you for your review.
Please know that we are always working on adding more products to our catalog. Our products go through various stages of testing before we can add them to our catalog, so thank you for your patience! You can also participate by submitting your requests on https://www.printful.com/feature-request
While at this time we don't offer sets as part of the product creation process, please know that we are constantly working on improvements and we aim to make store management and product adding as easy as possible, so that might change in the future.
If you have any other ideas that could improve your experience, please let us know at feedback@printful.com
- Renate
HIGH PRICED JUST MY OPINION. I feel like every company should make a profit when doing business.... However, I can't see how a regular store can make decent revenue. Many stores are paying for marketing to have Printful to make a product for let's say $38 which would be a good price to sell to a customer for me a store to have to sell it for $50 -60 + Tax + Shipping..... just to make a profit. I feel like Printful has the scale leaning in their favor. I go online and find the same base product selling on Jiffy Shirts for $11.00. I'm going to just use my own equipment...I love the concept and platform but it's just not worth it at all.
Hi!
Thank you for sharing your thoughts.
Although our prices may seem higher than other POD companies, please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, and option to edit the designs with our generator.
We're following trends and do our best to offer quality products from good suppliers. We're also offering more and more organic and eco-friendly products. For more information on marketing and how to price your products, please check out our blog: https://www.printful.com/blog/marketing-tips/
-Renate