Avis (7 347)
Affiner
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Par note
Best print on demand app! Easy to integrate, create and very fast with the order processing compared with others.
Terrible customer service, long wait times for products. I was using them for a while then decided to find another printer.
Hey, Corey!
Thank you for your feedback, and we're sorry to hear that our services didn't meet your expectations. We want all submitted content to be respectful of others, and we reserve the right to refuse any content that we find hateful. You can review our Acceptable content guidelines here [https://www.printful.com/policies/content-guidelines].
We wish you all the best in your future endeavors.
-Liva
Excellent app!!! Most importantly USER FRIENDLY!!!
Im an absolute N.ewbie to e commerce and making a shop. Printful allows me also with not profi skills to design some real nice thing.
I am really enjoying all the great benefits and support that Shopify has to offer. It has been very helpful as I am continuing to develop my store. Thanks
It's easy to design, but customer-wise, shipping is WAY too long. I bought a hoodies for myself so I can take professional photos. I ordered On Monday and it was not fulfilled until yesterday. I won't get it until AFTER christmas. I might as well not even SELL anything for the holidays since no one will get anything on time.
Good products, Hard to work on the platform, i wish you could add more products tho<3. 5 stars because you have the best printers
I have been using printing for the past 4 months... the quality of prints decrease overtime. The designs on shirts are terribly printed it’s always crooked and extremely small on bigger shirt. You would think that the design will be printed bigger for big shirts because we design on medium shirts, but they don’t. Customers constantly want refunds due to prints not being accurate like picture. Don’t let me get started with trying to contact them smh. I always call but NEVER get an answer or call back. Don’t bother with this company. They’re horrible. I’ll be switching back to my regular local tshirt printing companies.
I started my store on March 10. The shipping window at that time was about 10-14 days. I was a little weary because that's borderline too long for customer's waiting to receive their paid for products. This was pre-corona. Now in June I am experiencing 30+ days wait times. I reach out to customer support and they keep giving me the robot response and blames it on Covid-19. But you can only blame so much on this virus. Regardless I cannot afford to lose customer's or my great reputation because it's taking Printful longer than one month to fulfill my orders, not ship but fulfill. I'm strongly considering using a different platform.
I DO NOT RECOMMEND!
Hi, thank you for your review, we really appreciate it! I'm sorry to hear that your experience with us has not been the most positive! I do hope we can improve it moving forward!
Due to the situation with Covid-19, we are still feeling the impacts on our production times due to state restrictions at some of our facilities as well as the unexpectedly high order volume at this time of year. All of our teams are working hard, but fulfillment delays are expected for the time being while we catch up. We recommend following our Covid-19 updates page for up-to-date information on the current fulfillment timeframes for all product categories: https://www.printful.com/covid-19 (the estimated timeframes are subject to change). With hiring more production staff and purchasing more equipment to help us scale up, we hope to see the fulfillment times improve soon.
We understand that the longer fulfillment times may not be ideal for some of our users, but we are doing our best to fulfill all orders as quickly as we can and to continue providing our services given the circumstances. We certainly appreciate your feedback on the current events and we hope to see the situation normalize soon.
If there's anything we can help with, be sure to let us know at feedback@printful.com anytime!
- Zana
The developers never added code to update the shopify product image when you need to rearrange a printfile on an existing products. They aren't going to tell you this on the front end either, so be careful because you may end up having to redo a lot of work like I did. Also the support staff don't understand the app and are useless.