Avis (7 363)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
27 juin 2024

Die Appp ist gut aber noch Kompliziert

CJ
Suisse
7 mois d’utilisation de l’application
Printful a répondu 30 juin 2024

Danke für Ihre Rückmeldung! Wenn wir Ihrer Meinung nach etwas verbessern könnten oder Fragen haben, können Sie sich gerne per E-Mail an feedback@printful.com an uns wenden. Ihr Beitrag ist für uns wertvoll, da wir ständig bestrebt sind, unsere Dienstleistungen zu verbessern.

Thank you for your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

5 mai 2024

It wont connect.

BrooklyNYC ®
États-Unis
15 jours d’utilisation de l’application
Printful a répondu 8 mai 2024

Thank you for your feedback! We're sorry to hear about your experience. Don't hesitate to get in touch with us via email at feedback@printful.com with more details so we can assist you further. Your feedback is important to us, and we want to ensure you have a positive experience using our platform!

4 mars 2025

On Chrome I can't load the site. The overlay for a modal window has greyed out the site and I can't click anything.

Jamie Beck
États-Unis
Printful a répondu 6 mars 2025

Thank you for your feedback! We're sorry to hear you're experiencing issues with our site. Have you accepted the cookies on the site? Sometimes, this can impact how certain elements load. If the issue persists, please reach out to us directly at feedback@printful.com, and we’ll be happy to assist you further!

4 avril 2024

mala

DUMAH
Chili
4 mois d’utilisation de l’application
Printful a répondu 6 avril 2024

¡Gracias por dejar una reseña! Apreciamos sus comentarios y ciertamente estaremos encantados de ver si hay algo que podamos hacer para mejorar su experiencia. Envíenos un correo electrónico a feedback@printful.com e investigaremos de inmediato y haremos todo lo posible para ayudarlo.

19 juillet 2017

-Poor quality print on black tshirt. (white marks around and print gets off)

-hat embroidery is higher than it should

-One week for fulfilment, three weeks to deliver to Europe

-When I got sample they marked the price I would like to sell what resulted in paying 70 euros in import taxes. (200 euro order)

-Barcode stickers on all of the products

-It just doesn't look well, packages from China look better

To sum it up that's the end of my cooperation with them, before we started. I cannot provide such a low quality to anyone else.

Moral Void
Allemagne
Plus de 7 ans d’utilisation de l’application
20 mai 2024

ich habe sie gerade erst installiert... ich kann noch nichts dazu sagen... warum fragen sie mich das jetzt schon?

Miss Gioia Bella
Allemagne
3 mois d’utilisation de l’application
Printful a répondu 22 mai 2024

Vielen Dank für Ihre Bewertung! Das System fordert nach der Installation möglicherweise automatisch zu einer Rückmeldung auf, aber wir verstehen Ihre Situation. Wenn Sie in Zukunft Fragen oder Probleme mit unserem Produkt haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Sie bei jedem Schritt zu unterstützen!

6 juin 2023

Poor quality embroidery on overpriced items matched with the shipping speed of the early 2000's is bad enough but when there is a problem Printful doubles doen and provides exceptionally awful customer service. Not selling any products would be more profitable than working with this company. Shopify should be ashamed they allow this company kn the platform.

Draw it Out®
États-Unis
Presque 6 ans d’utilisation de l’application
Printful a répondu 7 juin 2023

Hi there!

Thank you for taking the time to leave a review. We're sorry to hear that you have not been enjoying your experience.
Upon taking closer look at our communication, we couldn't locate a recent problem report regarding embroidery quality. We always suggest submitting problem reports in such cases as that helps us understand what can be improved in our fulfillment process.
Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator. There are also additional one-time fees for embroidery designs as we need to ensure that your designs fit our embroidery guidelines to achieve the best possible outcome.
Shipping speed depends on various factors, including the fulfillment facility since we fulfill orders worldwide, however, we are working with our carriers to improve the speed. We sincerely appreciate your patience!

6 avril 2017

What used to be a great company has devolved into a corporate brute that is impossible to work with. The end user is at fault for EVERYTHING and Printful cuts corners to earn even more money from any mistake. Rather than putting a system in place to warn the end user of any potential sync issues Printful pockets the additional money spent creating replacement orders. Don't ever expect customer service to be helpful. They are available solely to tell you there's nothing to be done but have you place more orders.

I used to be so proud of Printful and happy with the service, now we're planning on switching as soon as possible.

American Car Craft 2
États-Unis
Presque 6 ans d’utilisation de l’application
Modifié le 4 décembre 2020

Obviously, the pandemic has hit every business extra hard, but over the past 6 months, our shop has had numerous orders fulfilled OUT OF ORDER. The worst part is that they were mostly for the same item. One order comes in and doesn't go out for a week and a half, but we would have an order or two (or three) get fulfilled in a couple of days. FOR THE SAME ITEM! At one point we had 5 orders fulfilled and shipped before an older order went out. Did I mention that it was for the same item and no waiting for restocking? We've been very patient with Printful over the last 3 years, but now that our sales are picking up even more, we're starting to get a few chargebacks on items that are taking longer than expected. For instance, we have an order that was placed 9 calendar days ago and still says "Printing." As I said, SLOWER fulfillment is understandable, but OUT OF ORDER fulfillment is a systemic issue that needs to be fixed. Especially since we work with other On-Demand companies that had little-to-no delays during this whole pandemic (except for shipping of course). I'm willing to update this review if we could all get a real explanation on why this is happening because I know other store owners who've had the same issue. If this weren't an issue, I would give Printful a 4/5, but when order fulfillment management causes us to have to spend extra time doing damage control with customers, it takes away a lot of the convenience of using an On-Demand Printing service. They're lucky to get 2 stars. (UPDATE: 12/4/2020)
We're updating our response and taking away a star. We have NOT been in contact with anyone (management/leadership/etc.) who has the power to do anything, give us a real answer, or provide adequate credit for the chargebacks caused by problems you admit are your fault. Everyone we talk to has to "get with their team" or escalate to someone who turns out to be on the same level. Meanwhile we're still seeing orders from Nov. 16th and 22nd that aren't in our customer's hands yet, and some haven't even finished printing. Two of the customers have OTHER orders that were placed after that have been on schedule, and some already delivered. It looks completely unprofessional when you don't give us proper inventory status, so we can keep the customers updated. The main point we've got from all of your explanations of the inventory issues is this: Every single item could be "out of stock," but no store owner would know unless we contact you guys and inquire about each order. You've already looked at our account. Please take a minute and check our order flow and try and tell us that it's anything even close to "FIFO."

Superior Digital Outlet
États-Unis
Presque 6 ans d’utilisation de l’application
Printful a répondu 4 décembre 2020

Hey there, thank you for sharing your feedback with us! We're very sorry to see some issues with stock delays for your orders.

The current situation with pandemic has caused some stock shortages industry-wise, we are continuously communicating with our stock suppliers. We are working on improvements on how we notify our customers regarding any stock shortages or any possible delays as much as we can. We're doing our best to keep with our first in, first out (FIFO) approach. But it's not always possible because of stock issues, production capacity, using backup facilities, and many other reasons. In some cases, FIFO won't apply, but we're trying to stick to it as much as possible.
I see that you have been in direct communication with our support team in relation to your concerns and we hope to resolve it as soon as possible!

-Lauma

6 août 2020

Printful has become the worse print on demand I use. I have been having issue after issue with them.

mtgonslaught
Canada
Plus de 5 ans d’utilisation de l’application
Printful a répondu 10 août 2020

Thank you for your review, we truly appreciate it.
We're sorry to see that your experience with us has not been great, but hope we can improve it moving forward! :)

- Vita