Printful : print on demand

Update: Still 1 star review. Printful has sent a client a product from another store. This made my brand look extremely unprofessional especially since that brand had warehouse items of way lower quality. They are not even bothering to reply and solve this issue.

Been using printful for 3 years. I think it is safe to say that I have issues with 50% of my orders. They just shipped the wrong ...

READ what they stated in the GUIDELINE FILES . Order samples before you decide to move to AMAZON or something big like that! "Make sure you have held in your hands" "what you are providing to your customers" MIND YOU " your work being printed and handled thru another company".
NOTICE .. Leggings "do not line up if your work is symetrical"! When they say that .. they mean it! 99.9 % of the time " ...

They dropped the entire brand I was using without telling me. Help is friendly, but they are not there to help real issues, they are just 'OK, Sorry, I will feed that back, ok? "Anything else" ' Answers. They also have a limit on how many colours x size you want. So do not think you can make an empire. You need to have many colors or many sizes, your choice.

I'm only giving this App one star because you have to. But AVOID at all cost, use one of the many other Apps in the store. Poor Quality, Poor Customer Service, Poor Execution!

The customer service is the worse I've seen from any Shopify App. I have orders that are still pending from early June that have not been fulfilled and my customers are super frustrated which reflects on my store and not ...

I ordered a sample and received a really badly printed product. It was not centered and hunchback to the left. How can that happen? I do not have to attach the image of the product, but I would like you to see it

I swear its a new problem every single day with these idiots. I unsynced one of my product variants from the printful interface because it was out of stock (no surprise there, these people cant keep anything in stock) and now there is no way to resync it. They only have a choose product button which forces you to completely recreate the product. I am getting so sick of this incompetent company ...

You've removed the ability to export details of fulfilled orders

This company has a very long lead time. If you want your customers to experience fast and reliable service then i would suggest staying away from this company, typically the lead time is about 1-2 weeks before they ship out the order. Very disappointing and i'm sure there are better options out there.

Shocking customer service. Fulfillment far to long, delivery over a week past the estimate and still Printful not willing to chase where and why its taking so long. Customers are agitated with the timescales. Do not Use!

I have some designs, but every time I try to re-used an old design with a new color, I need to re-create the design completely from scratch and they never are exactly the same.

The customer chat support are of not help either. The chat person "Liva B." excuse was "This is how our system works.."