Printful : print on demand

I don’t like the fact that lots of products get discontinued. My store is based only on sustainable clothing and the choice Printful has for sustainable items it’s already very limited so, when they suddenly discontinue 4 or 5 articles, they cause a big impact on the store.
My experience with the printing and delivery times is good so far, but I haven’t got enough sales to asses it properly.

it would be nice to see a mock up as I design. Hard topmast photo.

It's a fun and rather easy to use. But there are options missing like linking similar products together that don't quite fit in the parameter of "variant" and having folders to organize the uploaded files.

Customer Service is very delayed in responding to questions, which often leads to missed deadlines or fulfillment of packages. Also there has been some difficulty with uploading new products to the store itself. Other great quality printing.

While I enjoy using Printful for most of the apparel on my website and love that they keep adding more. One thing that is a huge red flag is the lack of great customer service. Anytime I "chat" with a rep; they're always very rude and not enthused about helping the customer solve an issue. I'm leaving this review after a one year observation because I'm not the one who goes around writing reviews ...

I order a sample of some of my designs and have not received them

I am quite disappointed with Printful's design tool. It is very difficult to use and lacks essential features. I have given up on designing there, which is unfortunate because Printful was originally my first choice for a supplier.

The app is easy to use, has great products and so far it has worked great. The only problem I had, is that I understood that Printful choose the quickest way to send the product to our customers, but in our case sending t-shirts to Southamerica the system chose Latvia instead of the states. This has make the delivery more than 2 weeks.

I use this app for everything. My only complaint is I can't find a way to uncheck the free shipping box after I create a product. I recently changed the shipping requirements on my site and I can't undo the shipping. I would give 5 stars if this was easier.

I like the app alright for functionality but the cost of the items and shipping do not leave much room for profit unless you do high markup. There is also not much to design your own things within the app.