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I found this app to be quite difficult to navigate and not user-friendly. The interface is confusing, and simple tasks like uploading designs or customizing products take more time than they should. It lacks clear instructions, making the process frustrating for new users.
While the product options are decent, the overall experience feels clunky and inefficient. Improvements in design and usability would make a big difference.
Thank you for sharing your feedback! We’re sorry to hear that you found the app difficult to navigate and that it didn’t meet your expectations. We’d love the opportunity to assist you in any way possible. If you have specific issues or need guidance on using certain features, please don’t hesitate to reach out to us at feedback@printful.com. Our team is here to help and ensure your experience improves moving forward!
I like the convenience of prihtful, but I printed some shirt and the ink ran off and started to peel, some of the shirts lost their color also. I charge 30.00 for the shirts and need better quality, is there a way to make the shirts last a little longer than less than a year?
Thank you for your feedback! 🙏 We are sorry to hear that there was an issue with the print quality on the shirt.
While the print longevity depends on how the care instructions are followed, we still would like to look into the matter further.
Can you please share more information on the issue you experienced here [https://forms.gle/grBd4UvjvMhzADjWA]? 🧡✨
im sad that the shirts flake after a few washes
Thank you for your feedback! 🙏 We are sorry to hear that the received product had issues.
We would like to look into the matter, can you please share more details with us here [https://forms.gle/grBd4UvjvMhzADjWA]? 💖✨
Bei dem Innenetikett funktioniert es nur mit einer T-Shirtfarbe ab zwei kann man nicht auf Weiter klicken ohne dass ein Fehler auftritt. Dieser Fehler ist schon seit Monaten nicht behoben worden.
Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! 🙏 Es tut uns leid, dass Sie Probleme mit den Etiketten im Inneren hatten.
Unser Team untersucht das Problem und wird Sie so schnell wie möglich informieren!
Wir sind immer für Sie da! 🧡✨
Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.
Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊
Installation is easy. Product creation is easy. It has been nearly impossible to connect Printful to my Shopify store and successfully sync the templates/products in Printful to Shopify. I'm convinced it doesn't work.
Thank you for sharing your experience! We'll be more than happy to look into the issue you're having. Please send us an email at feedback@printful.com and we'll investigate right away.
the shipping is really slow and it doesnt give exact times on delivery. Had angry customers because of the unclear instructions of when the delivery was to be.
Thank you for your feedback. We’re sorry to hear about your experience with the shipping process. Could you please reach out to us at feedback@printful.com? We’d like to discuss this further and find a solution for you. 🙏
Easy to set up . FREEEEEE right? Nah you sell a 10-20-30-40-50 dollar item and make negative money or 1-2-3 dollars. They get rich and you don't. Use better services out there.
Thank you for your feedback! We're thrilled to hear the set-up process was effortless. 🙂
Using Printful is free of charge, and we'll only charge you once an order has been placed. In case you might have questions regarding product pricing or profit, feel free to reach out to us via e-mail at feedback@printful.com. We'll be more than happy to take a look!
Very confusing.. still unclear what I am doing with “Shopify” as keep getting error messages.
Printful problems with stock availability when global setting
Also mock up failures
Thank you for sharing your feedback! We'd certainly be happy to check further on the mentioned issues. Feel free to send us an email at feedback@printful.com and we'll gladly look into it.
Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting.
you need to lower your prices and you need to start paying me because it polpe like me that truly use your service.
printful, your product suck, like you need more variety, like skateboard
Thank you for your feedback and your suggestions! 🙂
We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.