レビュー (7,243)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の7%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
編集日:2017年4月10日

Update: finally got an update from customer service. Asked to speak with the Chief Operating Officer, guy on the phone says," He is to busy to talk to you is there anything I can help you with?" I replied, I am the COO of my company and your customer and he is to busy to talk to me? Guy took my email address and blew me off.

Save yourself some headache and money hit delete now!!!

Where do I start… people who give five stars claim customer service? Where? I didn't get any… just emails from overseas that just frustrated me even more. As a small business owner I used this app on my shopify store to "save" money and in the end it has ended up costing more money in refunds and shipping and discounts to angry customers who now have a bad image of my company and has impacted my business for years to come. Do you know what Printiful has said to me? Sorry, we sent the wrong size. Your fault sir, our sight magically "even though we have sold the correct one before", like the stupid hogwarts theme we have for customer service magically sinked incorrectly. So we will not refund or replace.

What? Am I responsible for sinking the site once a week? Let's not forget that the design process was horrible. Explaining the same thing to 90 different email robots then asking how to get the Mock ups and final design to match without getting charged for another $10 art fee that I had already paid twice.

No help at all just blaming me. Well I'm a professional graphic designer who has been doing what I do for companies full time for the past 7 years and I have never worked with such a frustrating and disrespectful company in my life. App deleted. Lessons learned. These things suck.

Doomsdaytackleco
アメリカ合衆国
アプリの使用期間:8ヶ月
2017年6月6日

is the best app in its kind very good

Efrain Universe
アメリカ合衆国
アプリの使用期間:8ヶ月
2020年7月27日

-5 STARS: THIS APP IS ABSOLUTE GARBAGE FOR US CUSTOMERS - DO NOT USE IT. WARNING FOR USA CUSTOMERS - DO NOT USE THIS FULFILLMENT SERVICE.

Not only does their quality of shirts look like it came from a Chinese sweatshop that has chimpanzees running it, the speed of getting your orders getting to your customers is 20x anything they say. These europeans don’t know how to do business, their margins are insane, and they have absolutely no way to contact them or their crumby support. Save your reputation as a business and delete Printful from your Shopify store because its absolute TRASH.

Nasa Depot
アメリカ合衆国
アプリの使用期間:6ヶ月
Printfulが返信しました 2020年8月9日

Thank you for sharing your feedback with us, we truly appreciate hearing from you!
We are sorry to see that your experience with us has not been great and hope we can improve it moving forward.
We know that you have been in direct communication with our support team in relation to your concerns. However, we also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.

Please feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!

- Vita

2017年6月10日

The integration with Shopify is amazing. I recently started a clothing brand and the platform printful has works effortlessly. So far I am very pleased with the service.

New Creation Co
アメリカ合衆国
アプリの使用期間:8ヶ月
2016年3月3日

Great App - the process is extremely streamlined

Heritage Studio
イギリス
アプリの使用期間:8ヶ月
2015年7月14日

As far as the app goes it has run very smoothly. It integrates well with my shop and I don't have to do a thing when an order is placed. Yay for passive profits! Some of the issues people listed below are in regard to Printful itself, they are there (slow turnaround sometimes, certain colors don't print well - order a swatch sample!) but the app works great and they have WONDERFUL customer service. Very prompt and friendly.

Stephanie Creekmur Shop
アメリカ合衆国
アプリの使用期間:8ヶ月
編集日:2019年9月8日

seems like the best drop ship print on demand tool. would be better if they had more products and all of them allowed better branding like inside labels, little tags, classy professional touches

Quiverbrand
アメリカ合衆国
アプリの使用期間:8ヶ月
Printfulが返信しました 2019年9月10日

Thank you for your review, we truly appreciate it!
We also appreciate your suggestions and hope to offer even more new features to you in the future.
You can also add your suggestions to our feature requests for a community vote here: https://www.printful.com/feature-request.

Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!

- Vita

編集日:2019年6月8日

I used this app to increase my retail inventory for online shopping. I've only been using the app for a day but I'm impressed with Printful. It's SO pleasantly easy to use! Their system saves me a ton of time and energy. I would undoubtedly recommend Printful to any business owner with a retail clothing store.

Reversed Mindz
アメリカ合衆国
アプリの使用期間:8ヶ月
2019年1月7日

I really like the workflow with this app. Easy order management, really good print quality. Very useful service

MY MiNi MY
ドイツ
アプリの使用期間:8ヶ月
2017年12月1日

Do NOT use Printful. I ignored all of the warnings not to, and I've been having unhappy customers one after another because of the delay in shipping as well as low quality of work. I'm closing my business because I'm not proud of the product people are getting. If you're wanting to make a good first impression with your customers DONT use Printful.

Batchit Apparel
アメリカ合衆国
アプリの使用期間:8ヶ月