리뷰 (7,175)

전체 평점
4.6
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2018년 7월 10일

awesome !awesome !awesome !awesome !awesome !

Allgeneralstore
영국
앱 사용 기간 1년 초과
2023년 10월 7일

Very easy to use.

PoolBallArt
미국
앱 사용 기간 1년 초과
2017년 4월 24일

This is what you can expect:

ANTONIO: Shopify CS
STEPHEN: Shopify and Printful Customer

Antonio L: Hi Stephen, What's up? :)
STEPHEN: Hi Nick, I’ve just refunded my first refund. Order 1012. When I did that, does Printful also get notified and is the order then canceled?
STEPHEN: It was a “medium suspicious” order
Antonio L: Depending on the printful sync setup, I'll check that now, hold on :)
STEPHEN: thx
Antonio L: The order is pending, I'm now checking if there;s a way to cancel the order
Antonio L: Upon checking, printful doesn't have a cancellation feature, I suggest you can reach out to the customer and notify them that it looks like the credit card has some issues so maybe they can reinstate it.
Antonio L: You can learn more about that here
STEPHEN: Wait, from the link yuo just sent over it says “You can before the status of the order is changed to, “being fulfilled.” It wasn’t being fulfilled. It was still pending. And what do you mean Printful doesn’t have a cancelation feature? They’re unavailable now. And I have reached out to the customer—following Shopify’s guidlelines for security risks which is why I’m talking to you now.
Antonio L: It seems that the order is actually already "being fulfilled"
STEPHEN: But yu said, and I saw: “The order is pending, I'm now checking if there;s a way to cancel the order”
Antonio L: Yeah sorry that was my bad, what I meant by pending was that, the "being fulfilled" status
STEPHEN: They have NEVER moved this fast.The order came through aat 3:49 on Saturday. I immediately contacted Shopify out of concern to WHY this sale had been marked “medium risk of fraud”. As a partner of yours, and after I—your customer—followed your directions—I would think that this would negate anything having to do with Printful. They are your partner.
Antonio L: Alright let me look into that
STEPHEN: You can check with Sydnee C—she’s the one who told me how to do all of this.
Antonio L: Thanks for that info, I'll take a look at your conversation with Syndee C.
Antonio L: Still checking your account to see what best resolution I have for you, thanks for staying connected. I’ll be back in a bit
Antonio L: I do apologize on behalf of my colleague, I've checked the previous chat with Syndee and it seems that she mentioned this issue was going to get escalated, so I'll try to reach out to Sydnee and see what the status is for this refund
STEPHEN: I believe, the issue being escalated was an error msg from connecting my PayPal. I need to know that when I refund an order suspicious of fraud “says Shopify”, that Shopify has my back both with me AND partners. This is INSANE.
Antonio L: Alright I understand, I'm still checking what I can do regarding this.
Antonio L: I suggest that you can reach out to the customer for them to speak with their bank since the bank has the ability to refund this for them since on our end and on Printful's end this is already being fulfilled.
Antonio L: I do understand that this may be a bit of a hassle but this just happens for the security of your account
STEPHEN: Shopify told me this transaction was at risk of fraud. I followed Shopify’s instructions https://help.shopify.com/manual/payments/shopify-payments/fraud-prevention#search-email . All of them. The person who placed the order—from Kuwait—never answered their phone or email—they DO NOT EXIST! I did nothing wrong, in fact I did everything I was told to do. I suggest that SHOPIFY work this and ANY of these types of situations out with Printful. Printful has been a huge pain in the ass since the beginning…doing mediocre work and is completely inflexible with customer service. I had 3 out 10 orders returned of my 1st 10 sales…they blamed it on my files. I sent the SAME files to another printer and they cam eback BEAUTIFUL on THE SAME material. I ABSOLUTELY DO NOT accept this and would like to speak with your superior on the phone.

Liquibrand
미국
앱 사용 기간 1년 초과
2019년 11월 2일

hgtuftufkjzdrtkxezjekzekrtdhrdtzgersjtzthshtjdhdjzthjtyxdjztjhtjdtrjzytzthrtjztxhzjdthzjxtztftzzdztzhtghzjutizguhtgyhdjzfuig

Kalhos
스위스
앱 사용 기간 1년 초과
2019년 7월 1일

This is hands down the best shopify app I've found yet. I'm on my 3rd store and I absolutely love it!

FIVEHOUSE
미국
앱 사용 기간 1년 초과
답글 Printful개 2019년 7월 2일

Thank you for your review, we appreciate hearing from you!

We're glad to see that your experience with us has been positive and look forward to our ongoing collaboration! :)

- Vita

2020년 10월 6일에 편집됨

App works great... The only limits that are set are on the Shopify side. I have a large store to fill and apparently on my Shopify plan they throttle you down, especially when pushing a lot of variants. If I get on a roll it will allow me to create about 100 products, which amounts to about 300 variants as well, before it stops me. Apparently there is an algorithm called the leaky bucket. When the "bucket" fills up with enough products and variants, it won't take anymore. It SLOWLY trickles out the products until there is room for more. If you don't wait long enough, it will fill up quickly. If you wait about a full day, it will be completely empty. UPDATE 10/6/20 - I down graded my review to a 3 star review...The wait time have become a serious issue. When COVID hit I had to spend every day trying to convince customers to patiently wait because orders were so backed up. It took up to a month and half to get a shirt printed and out. They eventually got it sorted out in about the end of August. Now, I am right back to the same situation. Long waits, products out of stock, and complaining customers. Some of my orders are approaching 1 month. Printful only counts business days, I guess to make the charts look better, but the rest of the world just counts days. Be prepared for long wait times and complaining customers.

The Ship's Store
미국
앱 사용 기간 1년 초과
답글 Printful개 2020년 10월 11일

Thank you for sharing your review- we truly appreciate it!

We are very sorry to see some of your orders have taken longer to be fulfilled. We have contacted our fulfillment team to make sure these orders go out as soon as possible!
The fulfillment times are based on average estimates in business days, since these are estimates we cannot promise hard deadlines and sometimes orders can take a bit longer. Please reach out directly if you have any concerns about your order fulfillment times and we'll do our best to help you out and find the best solution!

If you have any further questions or anything else, please let us know at feedback@printul.com!

-Lauma

2016년 12월 7일

Printful is doing big things and helping out the little guys, they truly have made things easy for myself and my online company

Pfapparel
미국
앱 사용 기간 1년 초과
2024년 4월 20일

I Love Printful app and all the ways they help you setup and their education videos, Products are good and I have no complaints. I definitely recomend them for your third party intergrade!

Marston Fine Art
미국
앱 사용 기간 18일
답글 Printful개 2024년 4월 25일

We’re very glad to hear that you are enjoying the app! :)

2018년 3월 26일

i love it its so helpful and i can add a new product like its nothing!

Powerthetics
미국
앱 사용 기간 1년 초과
2023년 11월 3일

Well it was my first experience and it went well
Quick turnover an as far the quality I would say it’s ok.

RNP Fashion
미국
앱 사용 기간 1년 초과