리뷰 (6,389)

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2020년 4월 3일에 편집됨

I would not recommend this app. Printful supposedly inspects the items prior to shipment, but in my case it does not appear that was done. Had a customer not reached out to me it would have cost me more money to correct future orders. I reached out to printful and they refuse to provide refunds for the orders affected. The graphic had a white line to the right of the design which if quality reviewed they would have known that it was obviously not apart of the design. Customer service seems to stick to a script and does not seem to look at the bigger picture when it comes to making things right. They have certainly lost any potential business I could have sent their way. I wish I could post an image of my tee here...

Update 3/3/2020

Zana reached out to me and made amends.

“Hi there,

Thank you for your response!

Thank you for confirming the orders! I have processed refunds for the affected items in these orders and you will find them in your Billing section in Printful (Printful dashboard -> Billing). You can either withdraw the money from the wallet or keep it as account balance toward the next orders.”

Kiss My Fancy
미국
앱 사용 기간 2개월
답글 Printful개 2020년 4월 3일

Hi, thank you for your review! We're very sorry to hear that there was an issue with the printed items!
Our quality control team will review each item before it is shipped out, however, the actual product and the actual print quality is reviewed to make sure that the product is in great condition. The contents of the actual print may not be reviewed and we cannot guarantee that details within the design will be noticed if the print matches the uploaded print file. Therefore, it is the responsibility of the user to upload print-ready files and make sure that there are no unwanted details included in them, as they will be printed during fulfillment. Of course, in case we do have concerns about the contents of the design, we would reach out and confirm with you.

I see that you have been in contact with our team about this issue, but I will personally follow-up with you and assist with resolving the situation, and I hope we can make your time with Printful more positive!

- Zana

2017년 4월 18일

Love it so far! Super easy to use. My only knock is the turnaround time is a little slow. In terms of ease of use and how everything is streamlined from shopify to printful without me having to do anything, I can live with the turnaround time. Awesome app!

Kygapparel
캐나다
앱 사용 기간 3개월
2017년 2월 14일

Easy to use. Interface allows you to edit from within Shopify and Printful and import with ease. Support is A+++ left a message (after hours) they called back within 6 hours - rep was helpful, resourceful and pleasant. My problem was solved in minutes and everything else is gravy!!! Highly recommend.

Laurelora Designs
미국
앱 사용 기간 3개월
2022년 12월 24일

Very easy to use! Just import your designs into your Product, drag them here and there, TADA! It's done!

andylawwj
미국
앱 사용 기간 3일
2018년 8월 7일

easy to use works as it should, would recommend

Youmotiv
미국
앱 사용 기간 3개월
2018년 4월 24일

Great app and brilliant service!

Elite 12 London
영국
앱 사용 기간 3개월
2018년 12월 27일

This app has helped me get all my orders together and run my shopify store so smoothly THANKS PRINTFUL!

Focused Society Apparel
미국
앱 사용 기간 3개월
2016년 8월 3일에 편집됨

After two orders I can safely say I wouldn't recommend this store to any other. My first sample order had two printing errors for which I received full refunds. The second order is 7 days past order and I have been contacting them for days to resolve. Every time I hear "its shipping Monday" but today (Monday) it turns out they are just reading the same status line I can see and nothing has actually been done to ensure my order will go out. I was promised a call back by management, but called back to find the manager had left before returning my call. If you have customers you care about DO NOT send them to Printful. I should have listened to http://www.brandbuildsell.com/review-my-love-hate-relationship-with-the-printful/

Xodancewearxo
미국
앱 사용 기간 3개월
2015년 5월 18일

Thought it was cool until i ordered myself a sample, needless to say its been 3 weeks, no sample, tracking number hasn't been updated at all, no responses to my emails, I can't trust you guys with my customers, i'm reversing the transaction just incase you think you can outsmart me. I wouldn't waste my time folks, nothing good here.

GhostSoles
캐나다
앱 사용 기간 3개월
2017년 5월 29일

Convenience and simplicity combined into a simple, intuitive app!

Accessoried
미국
앱 사용 기간 3개월