Omtaler (2 040)
Raffiner
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Etter vurdering
Love it, super responsive too!
I started my own online Clothing store and I'm waiting my first order.
For now I like Printful a lot, especially for all the customization possibilities.
the best!
I primarily use this app to create all my T-shirts and other products. I love the personalized labels that is delivered with my product. I would be nice if the offered multiple colors for ALL products, especially the tote bags.
Thank you for your feedback and suggestion- we truly appreciate it!
Whenever we can, we try adding more products to our catalog, so hearing what our customers want is very important in this process.
Let us know if you have any other suggestions or feedback at feedback@printful.com We'd love to hear from you!
-Lauma
I should have checked their company history and BBB rating before ever using this manufacturer! I have had nothing but problems. They have cost me customers, and money. The latest problem was the last straw- I created an item and ordered it as a sample for myself (May 30). I received notification (from printful) on June. 8 that it had shipped. I received notification on June.9 (from DHL) that an electronic shipping label had been created. I waited and waited for the arrival date of June 16- June 22 - still no package. I messaged printful and was told to just keep waiting- it's on the way. So, on June 29, I contacted DHL - they told me that never received the package, and therefore nothing was coming- I should contact the manufacturer. So, on June.29 I contacted Printful again (after waiting in a queu line of 66 people to virtual chat because they have NO PHONE NUMBER)- I was again told to just keep waiting. I told them that DHL never received the package. They denied everything and took no responsibillty and told me to just keep waiting. I finally received a call back from a manager 2 days later- and was told- yes, there was an error-the item was never shipped. Tracking was never updated, I was never notified- nothing- and I had to DEMAND a refund in order to get one. After all of this, i received another e-mail (from a different manager) giving me a completely different story- and telling me to keep waiting. UNBELIEVABLE! This company is shady, has horrible customer service, and is completely unreliable! STAY AWAY!
Thank you for your review, we truly appreciate hearing your feedback!
We are, however, sorry to see that you have met with these concerns, it should certainly not be the expected quality for our shipments.
From what we understand, this order was lost in transit, even though it was shipped out from our fulfillment facility, as this is also something that can happen on the way to the carrier.
Our phone support has been off, while we helped clear the large email backlog, but we see that you have successfully reached us via a call and we hope these concerns are now put to rest.
If you have any additional feedback, as well as any questions or concerns, be sure to reach out at feedback@printful.com!
- Vita
Printful has a wide variety of high quality products and a powerful, very easy to use Design Maker. Connecting your online store to Printful is extremely easy and shipping is made easy for you as well. All in all, I am very happy with the entire experience and the high quality products, which will only make you look good in the end.
Thank you for your positive review! We love making the creative process effortless for you and we're happy to hear that you were satisfied with the products. 💫
very confusing to navigate and connect - limited options
Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Quite a good easy interface in terms of designing products but a big minus for us is the automatic order routing. For example when picking a product you are informed that it ships from 2 locations in Europe. Then you get an order in Europe and Printful informs you that it is shipping from the USA. Due to automatic routing you do not have the option to change this. I would not recommend this for European orders.
Hi there!
Thank you for sharing your review!
Regarding the fulfillment location, when we receive an order, it is automatically routed to the most convenient fulfillment location based on the product availability, stock, destination, and order queue. There are some products, that are fulfilled only in the US. I recommend referring to the availability tab on each product's page to check whether the specific product variant is available for fulfillment in Europe. The tab can be found by going to our Product catalog -> choose the category -> choose the item and go to its page -> scroll down until you reach "Availability" tab.
If you have any additional concerns or suggestions, please let us know via feedback@printful.com
- Elina
I Love this app because it helps me get the job done and its user friendly. Most importantly it has an outstanding customer service and very professional. Thanks for helping me and Keep up the amazing work...
Thank you for your review! We're so happy to know that you've had a positive time with our app and our customer service team! We definitely look forward to continuing our collaboration :)
If there's anything we can help with, be sure to contact us via our live chat on our website or sending a message to support@printful.com.
- Zana
I like using Printful Awesome app only thing I like them to bring in Socks for custom prints. Overall Printful Rocks!
Hi, thank you for your kind review! We're glad to hear you are enjoying using our app!
We actually do carry socks for printing as well, see them here https://www.printful.com/custom/socks/personalized/black-foot-sublimated-socks. I hope you try out designing them!
If there's anything we can help with, be sure to let us know anytime at support@printful.com!
- Zana