Omtaler (7 302)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
30. juni 2023

fuck youfuck youfuck youfuck youfuck youfuck youfuck youfuck youfuck youfuck youfuck youfuck youfuck youfuck you

Elite Locker
USA
Rundt 1 år bruker appen
Redigert 24. januar 2021

La aplicación es buena, su soporte es muy malo, tenía un pedido con un atraso de un mes, 2 dos pedidos más atrasados me comunique con soporte me dieron un fecha límite para que me dieran el reembolso, luego hable el día exacto de la fecha límite para pedir un reembolso y le envié una captura al agente nuevo que me contestó indicando que ya me habían dicho que hoy si los paquetes no llegaban me devolvería el dinero y el nuevo agente me dijo que no era posible le envie captura del chat al nuevo agente, me trato mal, de mentiroso, aunque en el chat indicaba exactamente todo lo que había dicho la agente anteriormente. Hoy día aún no recibo reembolso y los paquetes no llegan. Mi recomendación es trabajar con T-POP sis productos tiene mayor calidad y el tiempo de envío desde francia a estados unidos fue de 8 días. Printful se demoró literal enviar más de un mes un t-shirt a México cuando el propio t-shirt "ECO" es fabricado en el propio país. Muy mal, muy mal. Printful apesta su soporte, no saben leer los mensajes, no cumplen las promesas que dicen sus agentes y nos hacen perder horas y horas hablando con una persona que no sabe entender los mensajes. Me gustaría colocar captura del mal trato de soporte aquí pero no se puede! pero fue horrible! The application is good, its support is very bad, I had an order with a delay of one month, 2 two more backordered orders, I contacted support they gave me a deadline to give me the refund, then I spoke the exact day of the date limit to request a refund and I sent a screenshot to the new agent who replied stating that they had already told me that today if the packages did not arrive I would return the money and the new agent told me that it was not possible to send the chat capture to the new Agent, I treat myself badly, as a liar, although in the chat I indicated exactly what the agent had said previously. Today I still do not receive a refund and the packages do not arrive. My recommendation is to work with T-POP if its products have higher quality and the shipping time from France to the United States was 8 days. Printful literally took more than a month to ship a t-shirt to Mexico when the "ECO" t-shirt itself is manufactured in the country itself. Very bad very bad. Printful sucks their support, they can't read the messages, they don't keep the promises their agents say and they make us waste hours and hours talking to a person who doesn't understand the messages. I would like to place catch of the bad support treatment here but it can't! but it was horrible!

Elimeleth
Panama
Rundt 1 år bruker appen
Printful svarte 23. november 2020

Hola!

Gracias por compartir su reseña! Lamento escuchar que ha encontrado estos problemas con su pedido.

Tenga en cuenta que los tiempos de envío en nuestro sitio web indican el plazo promedio estimado. Durante esta temporada, nuestros transportistas están viendo un mayor volumen de pedidos en línea que en años anteriores.

La sobrecarga de envíos significa que las compañías de transportistas están registrando y enviando los paquetes de forma más lenta. Los paquetes pendientes rara vez reciben actualizaciones de seguimiento sobre la espera en cola, lo que puede dar la impresión de que se han perdido en tránsito. Esto no significa que tu pedido esté perdido, sino que está siendo procesado por el transportista. Puede que la información de seguimiento no se actualice en una semana o más, hasta que el artículo esté escaneado.

Según los datos que recopilamos de los transportistas y los datos de los plazos de entrega, actualmente estamos permitiendo tiempo de espera adicional además del estimado original para la entrega.

Veo que ha estado en comunicación con nuestro equipo y pudimos brindar una solución! Si tiene alguna pregunta respecto a esto, no dude en contactarnos a través de correo electrónico: (feedback@printful.com).

- Elina

12. januar 2023

Printful has been a terrible option for baby onesies and toddler tees. The designs often get printed crooked or off centered. In corresponding with Printful customer service, they indicated that Printful would not send a replacement product if the design was not off-centered by more than an inch. When it comes to garments for little ones, one inch is a big deal! And our customers would view that as a defect. Very disappointed with Printful.

Poopi
USA
Rundt 1 år bruker appen
Redigert 27. august 2017

Charged me for two products that I never knew were synced. Wouldn't give me a refund. Horrible customer service agents, do not know English and common reasoning. You're better off printing yourself.

Quality control is horrible too. Their prices are honestly outrageous, I can get a shirt printed locally in Canada for $11 per shirt on a 24 shirt order and it costs $22 per shirt on printful. (Also cost me $48 for a hoodie - how can you make a profit on that) Add on the fact that the quality is horrible and it takes forever for international shipping.

I would not recommend, maybe use it to test out a design but take things over after that our use something like teesprings. Plenty of better opitions. You will not make a steady profit with this company.

I'd advise you to take a look at the negative reviews and the fourms around the internet and make your own decision. (Many shopify reviews are left with the promise that their SEO scores will be increased)

Halifornia Apparel
Canada
Rundt 1 år bruker appen
2. desember 2020

I have thousands of products to add to my store. That will never happen with their "product push limit" of only 2 products a day. Seems as if they only care about their established customers and not customers that are new and starting up.

Woven Soft
USA
Rundt 1 år bruker appen
Printful svarte 3. desember 2020

Hey there,

Thank you for sharing your review! We're truly sorry that this has been an unpleasant experience for you!

This wasn't an easy decision as we understand how important it is to start a new store. To help manage the order volume during this peak season, we're proactively introducing some product push limitations for customers located in the US and Canada. This should help us keep our fulfillment estimates consistent, so your customers get their holiday orders within the expected time. This only affects new products and not the existing items in your store. As soon as we can handle more order volume, we will lift the restriction. Please follow the newest updates here: https://www.printful.com/fulfillment-updates

If you have any additonal feedback or questions please feel free to reach us at feedback@printful.com!

-Lauma

16. januar 2017

Impostors! There is no way that a business could be so successful with such mentally handicapped standards as their own. I can easily infer they are some kind of frauds. I showed them proof of how embarrassingly off they were in their production and they couldn't even give me a refund. If they do this on the very first try, it is a guarantee that they will try to pass on their mentally handicapped mistakes as my own. Their very high price is NOT justified with sloppy errors like that. They should consider going out of business for good. How do I know they aren't doing this just to force me to go out of business, so they can steal my intellectual property? They are very unprofessional, so much so, I think it was deliberate.

BE WARNED: I consider this yet another example of big business sabotaging small business. It fraud in my eyes.

I give them F.

Good Hermes
USA
Rundt 1 år bruker appen
15. september 2023

Extremely slow, shameful quality of printing and merchandise and abysmal customer service. I have no idea who can possibly be giving these jokers good reviews.

Shop Scion
Storbritannia
Rundt 1 år bruker appen
Printful svarte 21. september 2023

Hi there!

We're sorry to hear that you have not enjoyed your experience with Printful. Please know that we take great pride in our quality but we also take responsibility for any errors on our part.
Our estimated fulfillment time is 2-5 business days, excluding weekends, holidays, and shipping, but we do our best to get the orders out as soon as possible.
If you have specific issues with specific orders, please reach out to us at feedback@printful.com and we will do our best to turn this experience around. Hope to hear from you soon!

Redigert 3. september 2021

WARNING: NEVER INSTALL PRINTFUL IF YOU HAVE ANY OTHER MOD OF POD APPS INSTALLED.
Installing Printful with OTHER MANUFACTURING ON DEMAND OR PRINT ON DEMAND vendors can destroy the shipping profiles. If you uninstall both, Printful will recreate the shipping profiles, but you lose your whole catalog of designed products on Printful and according to the company, the only option is to recreate them.
Never uninstall Printful or you will lose your designed products. While their support was attentive, they have no way to restore your store's products on their platform - they apparently do not make any backups. Poor design.
Additionally, as we have seen, any order that contains a PRINTFUL product and someone else's may reject the shipping address.
WE HAVE DISCONTINUED THE USE OF PRINTFUL.

SCARS Company Store
USA
Rundt 1 år bruker appen
Printful svarte 11. desember 2020

Thank you for reaching out! Printful can co-exist with other POD platforms, however, it is true that if you uninstall the app, it would remove the sync and you would have to re-create the items from scratch. We would advise saving your products as Product Templates first, in case you need to adjust your settings/plugin. You can also add this feature request here: https://www.printful.com/feature-request.

Let us know if you have any further questions or anything else at feedback@printful.com!

-Lauma

30. november 2020

I have launched my store using Printful lately. All my orders are impossible to be tracked. I mean you can track them up to a certain point. Fulfilment was in Latvia, and after the parcels were sent abroad there is no tracking of them as if they were lost. Printful rep tells me to contact the Latvian Post and that it is in transit and she understands my concerns!!! She was not helpful and could not give any answers as if it was a bot. I am so disappointed I'll have to refund my client. DON'T USE THEIR SERVICES ON YOUR FRONT STORE UNTIL YOU CHECK THEIR DELIVERY SERVICES!!! CAUTION!!! Poor Customer Service!

yossiabulafia
Israel
Rundt 1 år bruker appen
Printful svarte 2. desember 2020

Hey there, thank you for sharing your review and we are truly sorry to hear your experience hasn't been the best lately! We'll review the communication you had with our customer support internally.

I completely understand the current shipping delays can be very frustrating. Once the parcel is handed over to our carriers, we have no control over the shipping speed, especially, now, when everything is delayed due to transportation and social restrictions in place.

Once the order is sent abroad, it will remain with this status until it's received in the recipient's country and the first scan is made the tracking information should be updated then. In the meantime, the parcel can be in the queue on the plane, sorting centers, etc. The pending packages rarely get tracking updates about waiting in line which may give the impression that they're lost in transit. We will do our best to advise our customers of the wait times we receive from our carriers. Please follow the latest updates on our Fulfillment Updates page here: https://www.printful.com/fulfillment-updates.

If you have any additonal questions or concerns please feel free to reach us at feedback@printul.com!

-Lauma

9. august 2022

Seems to be predatory in terms of pricing. Very unclear what profit is being made after fees, currency exchanges, etc. Lots of products and colours unavailable in UK. Expensive postage for sample orders which are limited to 3 items.

Kerr Forge
Storbritannia
12 måneder bruker appen
Printful svarte 9. august 2022

Hello!

Thank you for your review and for sharing your experience.

We would only charge you for the fulfillment of orders. You can always subscribe to our Printful Pro and Plus plans for additional features, but it wouldn't be mandatory and the basic plan is free.

The price you see in our product catalog would include the product itself + one print (front print for T-shirts, for example). Additional prints, possible digitization fees, shipping and taxes (if applicable), wouldn't be included in this price.

As taxes (if applicable) and shipping fee depend on various factors like the size of the order, final destination and other factors it wouldn't be possible to include it in the price before purchasing.

Thank you once again for your time and honest feedback!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.