Printful: Print on Demand

LATER ADDITIONAL NOTE here at the top: I did go to Merchify and they are HEAVEN! They have the instant sync between the Shopify platform and their dashboard that this outfit, Printful, completely and sorely lacks. See the below and my glowing review at Merchify's app site:

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I'm a card carrying member of MENSA and have subscribed to their magazine for decades. I also owned and operated a software company that sold around the world digitally in the 1990s long before it was fashionable with 4,000+ customers in 40+ countries around the world (including China, long before they hardly had any internet penetration).

I know good software and I know bad software. And a large part of the determining factor of how good a software is less in the coding, and more in the user friendly simplicity and simple, straightforward instructional help.

On this basis alone, not even to mention the fulfillment issues that others have noted below, I am finding this whole process a little terrifying. And like I mentioned above, I'm a member of MENSA and have been online since 1988.

The fulfillment issues warn me that if I manage to put in the hundreds of hours that it appears necessary to effectively interface with their cognitively disorganized mess of multiple videos here and there and everywhere vainly trying to point back to one of the most poorly designed "dashboards" that I have ever seen, that I'll be rewarded in the end by fulfillment problems that others here that have waded thru all of this have discovered.

They escalated me to their head support guy and it hasn't improved much. When you have to be a professional graphics designer to do business with these companies, something is wrong. They haven't thought thru their business model properly to make it work with the masses of people out there. Native intelligence should be all that is necessary, not narrow professional training in a specific field. In today's world, good programming and good instructions should be able to make the latter no longer necessary.

I am still looking at ThePrintful but I am now also looking at Merchify hoping that they might hold themselves to a higher standard. I'll probably be writing a review over there shortly.

I am like another reviewer here in the sense that IF there is a DTG printer out there that has an APP out there with a dashboard that

1. uploads the graphic in one place and has all of the variants and instructional videos and what not in one visual place to STEP BY STEP take the person thru the process instead of leaving GAPS AD INFINITUM in what actually needs to be done, let me know.

2. Then uploads THEIR products into my Shopify store so that I can sell their products as affinity type items with my company's logo on it,

LET ME KNOW!

I'll be there faster than you can say boo. :)

PS Their customer service and tech support is reasonably prompt and they try to be helpful, but I don't think they "get" how poor their interface is with the non-graphic-designer public.

DO NOT USE THIS APP. I saw one of my ads on Facebook and right below it was an ad from Printful asking them about my store and ad. This should not be allowed in the app store and is probably the most unprofessional thing I have seen on Shopify to date.

Products are great. I do have a slight issue with the measuring tool when it comes to designing hoodies. It seems there has been errors.

This App is terrible! Absolutely terrible! placed an order over a month ago and nothing! the order is still waiting to be fulfilled. for just 1 t-shirt!! 1 shirt! They have seriously dropped the ball during Covid-19. Im going to take my business elsewhere. I do not recommend using this Print-on-Demand company. The service is horrible!

Printful is TRASH! Your customers will COMPLAIN!

BEWARE - Most of the positive reviews are probably sellers who have never actually ordered samples. Do yourself a favor and order samples first.

I made the mistake of building an entire store and uploading my designs. I spent weeks getting it perfect. Prior to launching I decided to order some samples.

Not only did the samples take WEEKS to arrive, (which would probably piss of my future customers) but they were GARBAGE.

There is no Quality Control at the Printful offices. 60% of my samples were damaged. Yes I repeat... 60%!! Bleeding, breakage, partial prints, not enough ink, parts of images missing, cracking.

Who in their right mind makes a mistake while printing and thinks it is ok to send it out to the customer this way????

If you want high quality garments. Printful is NOT that company. Do yourself a favor and read the negative comments first. Go with another printer!!!

Terrible mistake to have this app - they charge you VAT and shipping prices. Imagine, you buy from them an iPhone cover for 9.50. Then you charge your customer like 12.99, hoping to have this profit. BAM - no profit at all, since they subtract your margin with their VAT and shipping prices and as someone mentioned - you just need to have like 100% profit for all you sell, otherwise you'll be in my shoes - every order IS A DAMAGE TO YOUR FINANCIAL ACCOUNT - YOU GO INTO MINUS, NOT PROFIT. Stay away from this app, you can't compete cheap Chinese crap with your print on demand solution and sky high charges. Absurd. Updating my review. Even though the prices and taxation system is from the 90's, now they started shipping goods from USA. Imagine, you want a tee for 10 euro. They charge you shipping (approx 14 euros), VAT and in the end you need to sell a tee of 10 euros for 40 euros - to have at least some small profit. Your customer, who buys this thing - will find some local POD, not you with ridiculous prices. Guys, seriously? I'm out of this game. Total bullshit to be your customer if outside the US.

The app has a bug its developers can't fix. Precisely, The shipping rate zone of Printful is empty, which means a customer can't complete the order, and my designed tees are worthless. I timely consult Printful customer support, and they can't do anything to fix it, and what they tell is waiting, waiting, and still waiting! I can't wait for two days! I tried to delete and re-install the app to restore its t-shirt shipping rates several times, and even deleted my Printful account and registered again. Still, nothing changed! Very frustrated! I have to repeatedly upload and design my products every time I re-install the app because the Printful dashboard doesn't offer the backup service! They are wasting my time.

The actual product page didn't load the review page for me so I'm writing it here. Thank goodness I ordered a sample of the beanie I wanted to sell on my store (the Otto beanie). Not only did it come late, it came stuffed into a dirty parcel bag with no care or proper packaging, and the embroidery was GHASTLY. I wish I could attach photos here. Uneven, massive ripples in the beanie. I would be ashamed selling that to a customer. Their service also costs a fortune for businesses in Australia. Will never be using them again. Have contacted them for a refund, but upon reading some reviews here, will probably struggle to get my money back.

very bad i havent received my i
order

this is the worst company i have ever used! do not use printful to do any of your prints!!!! please save yourself the headache and never use this terrible terrible terrible company!!!!!!