Printful: Print on Demand

I used this app for 2 orders. I've now been charged for 4. Their CSR's and billing are entirely useless.

First, This app is simple and easy to use but there are a few things that turned me from this "Company". I am a 18 year old college student that is trying to make a living off his brand which he has dreamed about for a long time... I am a christian, I respect others hoping for respect back. I guess thats not always true. Recently I ordered two of my shirt designs, they met all the requirements for size and DPI. They were simple and clean, and they had bible verses on them. Craziest thing though, I got home and was excited to see those two shirts I ordered were on the porch. I grabbed the bag and opened the first one, the quality was sad and was disappointing. Then I open the second excited to see what it could be. Real soon I was in awe... To my discomforting surprise the shirt I had was a christian fish which I know very well, I mean its a simple great design. This one was a whole lot different though... This fish had horns on it and 666 in the middle. Now I know what I ordered and I know where my heart is. I am very disgusted and sad at prihtful for this mistake or crude joke I don't know what it is... but I do know one thing, If one of my customers were to get that shirt I would be done and they would have killed the dream of a 18 year old college student trying to shoot for his dreams. This is why I respectively resign the use of prihtful and all there product. I urge you to order a sample before you use them, make sure they will be true to you.
Prihtful thank you for your time, I pray you will fix your faults and grow to be a better company. I still respect who you are and what you do, but I am disappointed in your choices and the way you carried out this matter.

Former customer,
Seth Todd

I canceled my account with Printful. My very first customer put in an order and Printful kept making excuses for not fulfilling it. At first it was "billing issues" despite no issues present. Then it was "quality" issues when there was nothing wrong with the quality.

I kept having to apologize to my customer because of Printful's inaction. Eventually my customer wanted her money back. She needed the shirt by a certain date and Printful kept screwing around.

This is just inexcusable. I'll use a different t-shirt printing service.

Fraudulent orders creation machine. Instal and delete as app full of bugs and synchronisation problem and most important started created face orders just copy old our orders and imported like new.

one star is too much for this app. Also customer support is non-existent.
I made my original design to my shirts and they copy all of them 35-24- times each one, I don't know why. I tried to communicate but never answer my questions. she said you would need to reach directly out to our copyright department. I hope I DO NOT SEE MY DESIGNS IN OtHERS PLACES.

Another horrible design site. Also customer support is non-existent.

Wanted to use this service because I've used it before but now that I want to it won't even load on Safari

Everything is disabled, and cant upload new products. Not good for a new store that are just getting started.

Setting up shipping is extremely time consuming and i rather find some other provider

I added this app to my shopify store. I already had some 200 products in my store using other print on demand companies. When I downloaded the printful app, it automatically synced every single product in my store. I had to go into the printful app and manually tell printful to "ignore" each of the products not meant for printful. I then talked to customer service and was told that I would have to repeat this process for each product that I add to my store in the future. So every single product in my store now and in the future would be connected to printful and I would have to go in each time and "ignore" each product. This wouldn't be a issue if printful was my only supplier, but they aren't, If you plan to use printful exclusively then this won't be a problem for you. I add designs every week that are intended for other vendors so this would be a major hassle.