Omtaler (7 301)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
27. juni 2024

Die Appp ist gut aber noch Kompliziert

CJ
Sveits
7 måneder bruker appen
Printful svarte 30. juni 2024

Danke für Ihre Rückmeldung! Wenn wir Ihrer Meinung nach etwas verbessern könnten oder Fragen haben, können Sie sich gerne per E-Mail an feedback@printful.com an uns wenden. Ihr Beitrag ist für uns wertvoll, da wir ständig bestrebt sind, unsere Dienstleistungen zu verbessern.

Thank you for your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

9. juni 2024

Hola no tengo la experiencia por que todavia no conosco la aplicacion

morgamsho.com
USA
2 dager bruker appen
Printful svarte 12. juni 2024

¡Gracias por tus comentarios! No dude en comunicarse con nuestro equipo de soporte por correo electrónico support@printful.com para obtener cualquier ayuda u orientación que pueda necesitar. ¡Estamos comprometidos a garantizar que su experiencia con nuestra aplicación sea positiva!

2. april 2024

Same error every time when I attempt to load products onto store.

My Store
USA
Rundt 1 time bruker appen
Printful svarte 4. april 2024

Thank you for leaving a review! We appreciate the feedback and we'd be happy to check further on the mentioned error. Please send us an email at feedback@printful.com and we'll investigate right away.

16. april 2024

Naja, technisch gesehen ist das Angebot gut, jedoch sind die Preise insgesamt zu hoch. Zudem variieren diese. Plötzlich erfolgt der Versand nicht mehr aus europäischen Lagern, sondern aus den USA, mit einer Lieferzeit von vier Wochen und höheren Kosten, obwohl die Einstellung auf Versand nur aus Europa festgelegt wurde. Dadurch wird das Geschäft plötzlich unprofitabel. Stellen Sie sich vor, Sie haben genau kalkuliert: Ein Gewinn von 5€ pro Artikel, Sie skalierten hoch auf 1000 Artikel pro Tag, und dann verschickt Printful plötzlich aus einem anderen Land, wo der Versand teurer ist, und zehrt die gesamte Gewinnspanne auf. So wird aus einem Gewinn von 5000€ schnell ein Verlustgeschäft. Daher funktioniert das Modell möglicherweise für kleine Unternehmen, die bereit sind, hohe Preise für geringe Mengen auf Plattformen wie Etsy zu zahlen, und davon profitiert Printful gut, indem es an diesen 'kleinen Fischen', die weniger Erfahrung haben, verdient. Wenn man jedoch skalieren möchte, ist Printful einfach zu teuer und in Bezug auf die Preisgestaltung zu unzuverlässig. Gewinne können schnell zu Verlusten werden, da Printful einfach den Versandort ändert und dadurch den Preis für die Produkte erhöht. Es werden einem auch zunächst günstigere Preise angezeigt, auch beim Versand, und später bei der Ausführung der Bestellung stellt sich plötzlich ein 10-20% höherer Preis heraus, was genau unserer Gewinnspanne entspricht, die Printful dann aufzehrt. Auch die Produktqualität variiert, da von verschiedenen Druckereien versandt wird; mal ist die Qualität besser, mal schlechter. Printful agiert nur als Vermittler, der viel Geld einnimmt und die Technik zur Verfügung stellt. Es ist empfehlenswert, direkt über eine Druckerei zu gehen, da dies mindestens 20-30% der Kosten spart. Wir haben Printful mit vier unterschiedlichen Shops getestet und festgestellt, dass es wohl am sinnvollsten für Verkäufer auf Etsy oder ähnlichen Plattformen ist. Aber eine Skalierung ist unmöglich, da unsere Marge auf 10-20% fällt, wenn wir in großen Mengen produzieren, und diese 10-20% frisst Printful wieder auf. Daher, wenn Sie vorhaben zu wachsen, versuchen Sie, direkt auf einen anderen Partner zu setzen, denn einmal bei Printful mit 5000 Produkten angebunden, wird es sehr schwer, zu einem anderen Anbieter zu wechseln. Dann bleiben Sie bei Printful und können nicht skalieren.

AnatomyLife Shop
Tyskland
Over 1 år bruker appen
Printful svarte 18. april 2024

Thank you for sharing your feedback with us! We strive to provide the best possible service and experience for our customers, and we're sorry to hear that your experience hasn't been the best. To address your specific issues and ensure a satisfactory resolution, we kindly ask you to reach out to us via email feedback@printful.com. We'll be happy to look into this and address your concerns!

5. mai 2024

It wont connect.

BrooklyNYC ®
USA
15 dager bruker appen
Printful svarte 8. mai 2024

Thank you for your feedback! We're sorry to hear about your experience. Don't hesitate to get in touch with us via email at feedback@printful.com with more details so we can assist you further. Your feedback is important to us, and we want to ensure you have a positive experience using our platform!

20. mai 2024

ich habe sie gerade erst installiert... ich kann noch nichts dazu sagen... warum fragen sie mich das jetzt schon?

Miss Gioia Bella
Tyskland
3 måneder bruker appen
Printful svarte 22. mai 2024

Vielen Dank für Ihre Bewertung! Das System fordert nach der Installation möglicherweise automatisch zu einer Rückmeldung auf, aber wir verstehen Ihre Situation. Wenn Sie in Zukunft Fragen oder Probleme mit unserem Produkt haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Sie bei jedem Schritt zu unterstützen!

4. april 2024

mala

DUMAH
Chile
4 måneder bruker appen
Printful svarte 6. april 2024

¡Gracias por dejar una reseña! Apreciamos sus comentarios y ciertamente estaremos encantados de ver si hay algo que podamos hacer para mejorar su experiencia. Envíenos un correo electrónico a feedback@printful.com e investigaremos de inmediato y haremos todo lo posible para ayudarlo.

6. juni 2023

Poor quality embroidery on overpriced items matched with the shipping speed of the early 2000's is bad enough but when there is a problem Printful doubles doen and provides exceptionally awful customer service. Not selling any products would be more profitable than working with this company. Shopify should be ashamed they allow this company kn the platform.

Draw it Out®
USA
Nesten 6 år bruker appen
Printful svarte 7. juni 2023

Hi there!

Thank you for taking the time to leave a review. We're sorry to hear that you have not been enjoying your experience.
Upon taking closer look at our communication, we couldn't locate a recent problem report regarding embroidery quality. We always suggest submitting problem reports in such cases as that helps us understand what can be improved in our fulfillment process.
Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator. There are also additional one-time fees for embroidery designs as we need to ensure that your designs fit our embroidery guidelines to achieve the best possible outcome.
Shipping speed depends on various factors, including the fulfillment facility since we fulfill orders worldwide, however, we are working with our carriers to improve the speed. We sincerely appreciate your patience!

Redigert 4. desember 2020

Obviously, the pandemic has hit every business extra hard, but over the past 6 months, our shop has had numerous orders fulfilled OUT OF ORDER. The worst part is that they were mostly for the same item. One order comes in and doesn't go out for a week and a half, but we would have an order or two (or three) get fulfilled in a couple of days. FOR THE SAME ITEM! At one point we had 5 orders fulfilled and shipped before an older order went out. Did I mention that it was for the same item and no waiting for restocking? We've been very patient with Printful over the last 3 years, but now that our sales are picking up even more, we're starting to get a few chargebacks on items that are taking longer than expected. For instance, we have an order that was placed 9 calendar days ago and still says "Printing." As I said, SLOWER fulfillment is understandable, but OUT OF ORDER fulfillment is a systemic issue that needs to be fixed. Especially since we work with other On-Demand companies that had little-to-no delays during this whole pandemic (except for shipping of course). I'm willing to update this review if we could all get a real explanation on why this is happening because I know other store owners who've had the same issue. If this weren't an issue, I would give Printful a 4/5, but when order fulfillment management causes us to have to spend extra time doing damage control with customers, it takes away a lot of the convenience of using an On-Demand Printing service. They're lucky to get 2 stars. (UPDATE: 12/4/2020)
We're updating our response and taking away a star. We have NOT been in contact with anyone (management/leadership/etc.) who has the power to do anything, give us a real answer, or provide adequate credit for the chargebacks caused by problems you admit are your fault. Everyone we talk to has to "get with their team" or escalate to someone who turns out to be on the same level. Meanwhile we're still seeing orders from Nov. 16th and 22nd that aren't in our customer's hands yet, and some haven't even finished printing. Two of the customers have OTHER orders that were placed after that have been on schedule, and some already delivered. It looks completely unprofessional when you don't give us proper inventory status, so we can keep the customers updated. The main point we've got from all of your explanations of the inventory issues is this: Every single item could be "out of stock," but no store owner would know unless we contact you guys and inquire about each order. You've already looked at our account. Please take a minute and check our order flow and try and tell us that it's anything even close to "FIFO."

Superior Digital Outlet
USA
Nesten 6 år bruker appen
Printful svarte 4. desember 2020

Hey there, thank you for sharing your feedback with us! We're very sorry to see some issues with stock delays for your orders.

The current situation with pandemic has caused some stock shortages industry-wise, we are continuously communicating with our stock suppliers. We are working on improvements on how we notify our customers regarding any stock shortages or any possible delays as much as we can. We're doing our best to keep with our first in, first out (FIFO) approach. But it's not always possible because of stock issues, production capacity, using backup facilities, and many other reasons. In some cases, FIFO won't apply, but we're trying to stick to it as much as possible.
I see that you have been in direct communication with our support team in relation to your concerns and we hope to resolve it as soon as possible!

-Lauma

6. april 2017

What used to be a great company has devolved into a corporate brute that is impossible to work with. The end user is at fault for EVERYTHING and Printful cuts corners to earn even more money from any mistake. Rather than putting a system in place to warn the end user of any potential sync issues Printful pockets the additional money spent creating replacement orders. Don't ever expect customer service to be helpful. They are available solely to tell you there's nothing to be done but have you place more orders.

I used to be so proud of Printful and happy with the service, now we're planning on switching as soon as possible.

American Car Craft 2
USA
Nesten 6 år bruker appen