Omtaler (2 208)
Raffiner
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Etter vurdering
Super nice to use
Super simple
Super good tutorial videos
Good Support Super good product quality I recomend this app to everyone awesome
Awesome and simple app to set up and use. Have not done any sales through it yet, so I cannot rate the order integration yet,
Printful is head and shoulders above the rest.
Thank you for the feedback! ⭐ We appreciate it!
very easy to make all sorts of stuff
We're delighted to hear it's been easy to create a variety of products! We love making the creative process effortless for you. Thanks for sharing! ⭐
I've used Printful for 4 years and while their Shopify integration and online interface is top notch, easy to use and far superior to their competitors, their products and service are a mixed bag. You definitely have to test individual items and stay on top of every order. Some things, like their unframed prints, are great. Other things, like their shirts, are not a quality I could comfortably charge anyone money for. Still others, like hats, are sometimes great, and sometimes bad. Their biggest struggles seem to be customer service and shipping, which have gone drastically downhill in the last year. Customer service, if for anything more than a replacement for a faulty order, often seems to have language issues in understanding details and situations, leading to days of back and forth before getting resolved or given up. Packages often take longer to deliver and seem to disappear for a day or two in the midst of tracking their progress, especially since they have switched to DHL. Orders from California are almost always good, those from North Carolina often seem to have more problems. When an order arrives faulty, they do make it up quickly with a replacement or refund. That said, these are the big guys with tons of customers. They've been around longer than their competitors and aren't going anywhere, but it feels like they keep growing and somehow never get over their growing pains. They aren't awful; they're worth using, but be sure to test each product first, and don't rely on them as your only product source.
Thank you for your review, we appreciate your feedback!
The quality of our services and products is very important to us, which is why we're sorry to hear that your experience with us has not been fully positive.
Our platform is constantly evolving and we take your feedback into account while we work on improvements to the services and products we offer.
We do suggest ordering product samples with your designs on them before you offer them in your store, in order to evaluate the product and print quality. This is why we offer monthly sample orders with a 20% discount and free shipping to select destinations.
Be sure to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Awesome shopify integration. Great products. Above par customer service. Will always use Printful to create apparel and accessories.
Wanted to add: the integration with Shopify is SO perfect, ThePrintful app even automatically sets up tracking #s for the client seamlessly. 100% recommended for online custom apparel and accessories.
Anyone giving this service more than a star doesn't sell more than 2 shirts a month.
We spend about $4,000/month with Printful and they couldn't care less about us. Imagine if YOU had a customer paying you $4,000/month and you had a rough 100% markup like they do. About 15% of the orders have one issue or another.
Packages lost, that Printful has refused to replace, because they can't be bothered to submit a ticket with USPS. Designs printed on the wrong side of the garment. Holes in garments. Sending products to your customers from other shops, instead of yours and some of the things they've sent have been humiliating and we've had to explain to the customer how it wasn't one of our products. I could write an entire novel with all of the issues we've had.
I make a point to let them know about every single issue that they cause in hopes of their service eventually improving and they've BANNED us from their live chat, because there are so many mistakes made and they clearly don't want to hear about them.
Hi!
Thank you for writing a review.
We're sorry to hear about your experience with us. Please know that it has never been our intention to inconvenience you. We have certain policies when it comes to shipping issues and each case is reviewed individually.
While our prices may be a bit higher than other providers, our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.
We're thankful you are taking the time to report each mistake since we are constantly improving based on your feedback. We ship out thousands of orders each day from each of the facilities, so some errors can happen but we do take responsibility for them.
Please note that users are not banned from chat, our chat at times is not available due to long queues, however, we are available via email 24/7
Thank you for sharing your concerns, they help us look into situations closer and improve the services we offer.
I love printful. What I found most useful for my business is the design editor that works very fast and has some advanced features that others don't have. Mockups are free, even without a paid plan, which is awesome. For beginners printful is probably the best way to start.
I wish they had more Sustainable Clothes though.
Very, very simple! Worked like a dream - quick and simple, just what we need to add another branch to our business
Great App, easy to use & products of the highest quality -Highly recommend!!