Printful: Print on Demand , 5.496 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
Bewerkt 6 oktober 2020

App works great... The only limits that are set are on the Shopify side. I have a large store to fill and apparently on my Shopify plan they throttle you down, especially when pushing a lot of variants. If I get on a roll it will allow me to create about 100 products, which amounts to about 300 variants as well, before it stops me. Apparently there is an algorithm called the leaky bucket. When the "bucket" fills up with enough products and variants, it won't take anymore. It SLOWLY trickles out the products until there is room for more. If you don't wait long enough, it will fill up quickly. If you wait about a full day, it will be completely empty. UPDATE 10/6/20 - I down graded my review to a 3 star review...The wait time have become a serious issue. When COVID hit I had to spend every day trying to convince customers to patiently wait because orders were so backed up. It took up to a month and half to get a shirt printed and out. They eventually got it sorted out in about the end of August. Now, I am right back to the same situation. Long waits, products out of stock, and complaining customers. Some of my orders are approaching 1 month. Printful only counts business days, I guess to make the charts look better, but the rest of the world just counts days. Be prepared for long wait times and complaining customers.

The Ship's Store
Verenigde Staten
Meer dan een jaar gebruiken de app
Printful heeft geantwoord 11 oktober 2020

Thank you for sharing your review- we truly appreciate it!

We are very sorry to see some of your orders have taken longer to be fulfilled. We have contacted our fulfillment team to make sure these orders go out as soon as possible!
The fulfillment times are based on average estimates in business days, since these are estimates we cannot promise hard deadlines and sometimes orders can take a bit longer. Please reach out directly if you have any concerns about your order fulfillment times and we'll do our best to help you out and find the best solution!

If you have any further questions or anything else, please let us know at feedback@printul.com!

-Lauma

Bewerkt 15 november 2018

They have a good service the only problem I have with them is their prices for their shirts are high . I wish that they would come down on some of their prices so I won't have to charge so much for my products.

Kingpin Skinny Pimp's Official Website
Verenigde Staten
Meer dan een jaar gebruiken de app
7 augustus 2016

There have been a couple of products that our customers received that were cut off, however, we are doing the best we can at our new e-commerce business and Printful has been a huge part of it for us. We are thankful for the service that Printful has provided us. We like to think that the people at Printful put as much time and effort into making great products as we have designing the products that we sell. Although we haven't heard personally from the Printful team, we appreciate the time they take to create our products for us. It is a bit pricey as far as making a profit goes, which is something I'd consider looking into before using the app. But over-all our experience so far has been good. Thanks to the Printful team! Keep it up!

Dbha
Canada
Meer dan een jaar gebruiken de app
28 november 2019

I like the app alright for functionality but the cost of the items and shipping do not leave much room for profit unless you do high markup. There is also not much to design your own things within the app.

Constant Humm
Verenigde Staten
Meer dan een jaar gebruiken de app
Printful heeft geantwoord 29 november 2019

Hi, thank you very much for your review, we appreciate hearing from you! We realize that the prices we offer might seem higher for some users, however, we consider them fair taking into account that they include print and fulfillment, and help us cover various features in our platform (such as the mockup generator and the free integrations).
We regularly review the product, shipping, and other pricing to see whether any of them can be lowered and the prices are reduced when possible. We are still growing and looking for ways how to improve our services and product catalog, so, hopefully, we are able to add more exciting products to provide a broader selection with a wider price range to our users.

As for designing products, you can use our text and clipart generators as well as our sample files, or you can add your own designs, or make a combination of your designs and our offered text/clipart options to create a unique design. We are working on more updates to our generator to make it even more user-friendly to design products in.

In case there's anything else you'd like to share about your experience with Printful or if there's anything we can help with, be sure to let us know at feedback@printful.com!

- Zana

22 mei 2021

Can I do almost everything I want to do? Mostly. Am I ultimately happy with Printful? No. If you want to create and sell basic medium-quality items across a broad spectrum of products, you're covered. But if, for example, you want to produce super-high quality items that truly represent your brand (I'm an artist), then you're out of luck. The product creation UI is utilitarian at best. File uploads limited to 200mb, print quality limited to 300dpi (including posters), customization tools that only allow for the most basic and sloppy placement options - there is no pixel-perfect placement, there is no actual product measurements, you can't turn snapping on/off, etc. - no undo, no saving state, etc., and so many other limitations that it's an overall frustrating experience. And when you have a complex problem you can't count on customer service. When some of my art was printing pixelated I was first told "it's your art" (it wasn't), it's an anomaly (it wasn't), and then... "We don't know what happened, but it won't happen again" (it did). If something is damaged in shipping they easily take care of it, but anything beyond the most simple issues are challenging to solve. And oh... they ship products to customers via DHL, at least in the US. Yes, really. With all that said, there isn't another service that has the overall offering of Printful and it has one of the best integrations with Shopify, so it's the devil you know. I'd switch if there was something across-the-board *better*, but nothing is decidedly better across the full spectrum of Printful's offerings.

MJS.ART
Verenigde Staten
Meer dan een jaar gebruiken de app
Printful heeft geantwoord 23 mei 2021

Hi!

Thank you for your detailed review.
We wanted to address some of your concerns. Please note that due to human hands being involved in the fulfillment process, some placement discrepancies are acceptable, therefore having a precise design placement would do no good. Of course, we are always working on improvements, but our machines are set up in a certain way, so there are file types that we don't recommend, same applies to "heavy" files because they won't turn out the same way you see on the screen. Please note that mockup images are computer-generated and are by no means 100% accurate representations of the final product.

We use several shipping partners, including FedEx and USPS within the US, the chosen carrier depends on your location and other factors. Thank you for understanding!

You also mentioned issues with how the design looks, in some cases it can be your files, sometimes it can be a technical glitch, however, if that repeats, we do encourage you to check in with our support team so that information can be forwarded to our developer team. Thank you!

Overall, thank you for sharing your experience. We are constantly working on bettering our services, on adding more products to our catalog for each taste. We are proud of how our product generator works but as you noted, there can always be something that can be added or changed.
If you have any additional suggestions, please don't hesitate to check in with us at feedback@printful.com

-Renate

6 januari 2016

You have a good service. I like a lot of what you have. The part that I run into problems with is making the design the way you must have it in order for it to work. That took a lot of my time, and I still don't know if it's correct. I did not purchase a t-shirt to see my own product yet. The first item to the create sale would be great at a reduced cost.

Msmpllc
Verenigde Staten
Meer dan een jaar gebruiken de app
23 december 2020

This app would be better if there was a system in place that deleted the "out of stock" variants automatically, while letting the store owner know

ThreeTaOne
Verenigde Staten
Meer dan een jaar gebruiken de app
Printful heeft geantwoord 25 december 2020

Thank you for sharing your review! Although currently, this feature is not available, we are always working on improving our services! Please submit your idea for a Community Vote on our New Feature page: https://www.printful.com/feature-request.

If you have any additonal feedback, questions, or anything else, please feel free to reach us at feedback@printful.com!

-Lauma

11 maart 2017

it would be nice to see a mock up as I design. Hard topmast photo.

Lady Macbeths Castle
Verenigde Staten
Ongeveer een jaar gebruiken de app
2 november 2018

It's a fun and rather easy to use. But there are options missing like linking similar products together that don't quite fit in the parameter of "variant" and having folders to organize the uploaded files.

Masthof Bookstore and Press
Verenigde Staten
Ongeveer een jaar gebruiken de app
14 juli 2016

Really needs to work with shopify to make adding design variants easier. If I wasnt so bored and frustrated with that one aspect I would proabably give these guys 5/5. Great quality shirts.

Tripsupply
Verenigde Staten
Ongeveer een jaar gebruiken de app