Recenzje (6 458)
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l'application est très intuitive j'aime beaucoup facile d'utilisation et les possibilité sont infini je recommanderais cette application.
The Shopify-Printful sync works perfectly and during 2 years of operations there's never been a hickup. Printful has their challenges with production but we have always been able to solve the problems that have arisen.
Thank you for your review!
We're glad to hear that your overall experience with us has been positive, even despite some hiccups along the way, and we also hope that our ongoing collaboration provides to be very successful for you! :)
- Vita
UPDATE: my experience using the warehouse. It quite frustrating. Several times my products from the warehouse simply disappeared. Each time I had to prove that the products existed before and fight to get compensation for lost item. Never believe the amount of the warehouse items is stock that they show on the warehouse page. Double check how many items you had in stock and how many were shipped out to keep the track on your side. Also they have a tricky "30 days deadline" to submit the complaint regarding the item lost it transit. If the item wasn't delivered within 30 days and you sent a complaint before a deadline, they will refuse to pay the compensation until you wait for another 45 days. But if you complain on 31st day they will refuse to investigate your complaint all together, which is very hippocratic and illogical. Customer service. The main issue is that each time you get a reply from a different person, even if you continue to discuss the same issue. That is frustrating since you need to explain the issue each time from the beginning and prove your point over and over again. Original review: Since "location" feature was introduced I have to fulfill all warehouse products manually just because I use printful and other fulfilling solutions simultaneously.
It was semi-automatic before update, but not any more. Developer basically ignored all feedback and there will be no solution for the problem in the near future.
Also "location" feature were activated without any warning or consent, this feature ruined all shipping profiles and created a mess in the store, I had to spend hours fixing everything.
Hey, there!
Thank you very much for your feedback. We're very sorry to hear about your experience with our services. We take your feedback regarding the warehoused products seriously and will investigate further to see what happened and how warehousing processes can be improved in the future to improve your experience.
Due to the worldwide situation shipping speeds were slowed than previously, however since the situation has improved, we no longer ask you to wait an extended additional time to receive coverage for lost items. Please submit a problem report after the estimated delivery date has passed and there are no recent tracking updates indicating that the shipment is still moving but slightly delayed.
We want to provide fast replies to your emails to help you resolve any issues as fast as possible, however, if you don't mind longer response times, please request to speak to one support agent and we will honor your request.
Please don't hesitate to reach out to us via feedback@printful.com if you have any additional feedback or any other concerns.
-Liva
Great Service and app integration!
They do a decent job. Turnaround time is spotty, lots of complaints from customers on orders not shipping past the 7 business day timeframe, only to be told items are "restocking" after I've confirmed they will ship on time. Spend more time dealing with unhappy customers and refunding orders than I'd like. Their customer service is lip service at best, and you get 3 different answers from 3 different people. Phasing out this manufacturer as fast as I can.
Hi, thank you for your review! I'm so sorry to hear that you have encountered situations with out of stock items! Since we print on demand, many of our products are also stocked on demand which means that they may not be in stock when your order is placed. However, we can generally have the products restocked within a few business days and fulfill your order as quickly as possible. We would love to hear more about your experience with our customer support and other services which is why we have reached out to you via email for further details.
- Zana
I USE THIS APP TO CREATE AND SELL MEN AND WOMEN APPAREL. IT'S FUN AND EASY TO USE. I RECOMMEND IT TO ANYONE.
I love the selection of hats to print your designs to!
Easy user interface!
I would recommend this to any apparel shop owner!
Thank you for your review!
We're glad to have you in our Printful family and look forward to our successful collaboration! :)
- Vita
Integration works great with our Shopify store and the customer service experience via chat is even better!
Hi, thank you for your review! We're so happy to know that you are having a positive time with our integration and our customer service! We look forward to continuing our collaboration :)
- Zana
this is currently the best app out for any entrepreneur looking to start and run a business from the ground up help you to also learn and. grow from any mistakes. love the experience Ive Had with printful
Printful has been amazing! Super easy to use with tons of options. It can't get much better than this people. What more could you ask for in a website / app? These people do it all! Super thankful to have found out about printful.