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Service au top pour les t-shirts mais catalogue réduit pour les boutiques situées en France. Les commandes passées notamment pour les hoodies via les Etats Unis sont longues à arriver, environ 1 mois et demi, j'ai dû une autre app afin de pouvoir avoir mes hoodies en 5 jours.
Bonjour,
Merci d'avoir partagé votre avis! Les transporteurs nous ont informés qu'ils subissaient des retards dans le délai de livraison en raison du COVID-19 et de l'augmentation des commandes en ligne. Notez que la mise à jour des liens de suivi prend plus de temps que d'habitude.
Nous vous conseillons de suivre les dernières informations sur notre page Mises à jour d'exécution: https://www.printful.com/fulfillment-updates.
Malheureusement, il ne nous est pas possible d'influencer les délais de livraison et nous comprenons que les délais de livraison ne sont pas agréables. Nous voyons la situation s'améliorer lentement et j'espère que nous reviendrons très bientôt aux délais de livraison normaux!
Si vous avez des commentaires supplémentaires, ainsi que des questions ou des préoccupations, assurez-vous de nous contacter à feedback@printful.com!
- Elina
I really like the workflow with this app. Easy order management, really good print quality. Very useful service
Do NOT use Printful. I ignored all of the warnings not to, and I've been having unhappy customers one after another because of the delay in shipping as well as low quality of work. I'm closing my business because I'm not proud of the product people are getting. If you're wanting to make a good first impression with your customers DONT use Printful.
I enjoy the new features that I did not even realize would be helpful. I love how easy they make it to learn.
Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond.
Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand.
Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields
Hi there!
Thank you for taking the time to leave a review about your experience with Printful.
Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans).
We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer.
Please note that print files can now be downloaded from paid orders in your Printful dashboard.
Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit.
We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!
I love creating products, adding them to my store, . I can focus on more customized designs for one off customers and allow printiful to handle the bulk.thank you！
Love how easy it is. Would highly recommend for anyone who wants to start an ecom print on demand business.
Terrible customer service, app layout is unnecessarily confusing at times (you have to dig through it to find the most basic things). They put my order on hold because the file needed to be transparent. They told me to respond to the email they gave me directly to update the order with the correct file. I did that, waited a day later and the order is still on hold. I contact customer service to find out if they received the file I sent and when my order is going to be updated. Instead of finding out information about my order the guy literally told me to watch a video and couldn't give me any helpful information about what was going on. No help AT ALL... lol 3 days later my order is still on hold making my store look bad for my customers. I sense laziness and unprofessionalism all over this place. About to switch to Gooten.
The ease of this service cannot be overstated. They are helping me make my side gig a full-time job.
Easy to use and great education platform. They make it very simple for you to understand and design your own unique products.