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One of the best printing companies i have used already. Great and friendly support team!
Prices are high but I like the mock-up generator better than other platforms. I am using this as my main supplier and so far, I am pleased.
Thank you for your review, we truly appreciate it!
While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com, we'd love to hear from you! :)
- Vita
Awesome app for knew people to Ecommerce
Really needs to work with shopify to make adding design variants easier. If I wasnt so bored and frustrated with that one aspect I would proabably give these guys 5/5. Great quality shirts.
i would suggest lowering the prices, a little, i believe they are a bit to high, if you add it to, shipping, and design etc. you either make very little to no profit, or you have to skyrocket your prices to make some profit.
paid 30$ to order t-shirt to test the service after 4 mounts no item no refund , costumers service saying items lost and it's my problem.. SCAMERS don't use
Hi there!
Thank you for your review, we truly appreciate your feedback!
We're sorry to hear that your experience using our services has been unpleasant thus far, but we hope we can improve it moving forward!
Due to carrier error your package was returned back to us and we do apologize for the miscommunication!
We see that you already have been in direct contact with our support team and a full refund has been issued for your order back to your Printful wallet.
If you have any other questions, concerns or additional feedback you would like to share with us, please don't hesitate to reach out to us at feedback@printful.com
-Santa
Very convenient for a new business. Would recommend !
Really intuitive. This is "push button" e-commerce! It allows me to sell high quality products at my website www.catjerk.com in a simple no-hassle way ;-)
The most awful platform. Beware. I ran 2 test orders and had problems on each test. There are too many steps, settings and troubleshooting that needs to be done for a simple order. You need an entire tech department to handle each issue and they will just blame with me and shopify for the breakdown in their process. If an order is not being fulfilled, there needs to be some kind of notification. Thank goodness these were only test orders and I'm not a real customer. Why go through so may problems when there are many other similar vendor's? Integrated apps are to make the process easier and smoother for customer's and store owner's. Printful is not worth it and their customer service is frustrating.
Thank you for your review, we appreciate your feedback!
I am sorry to hear that you have encountered some concerns with our Printful + Shopify integration, as well as our customer support team. I do hope that we can improve our collaboration moving forward.
We checked in with your concerns and I wanted to let you know that you would need to set your order status as "Unfulfilled" for orders to sync up with us and appear in your Printful Dashboard > Orders.
I also suggest checking in with this quick video tutorial on how the integration between Shopify and Printful works: https://youtu.be/D6_DXWALfSU
We would also love to hear from you with some additional details on your experience with our platform, integration with Shopify, as well as our support team. Your feedback is very valuable to us, as we strive to provide high quality services and support.
You can reach out to us by emailing feedback@printful.com! :)
- Vita
i love the customer service and ease of use! Very helpful in app chat when something goes awry :D