Printful: Print on Demand

I know I should have given 5 stars. (this is a 4.5 stars review)
Great team with great customer support. the only reason for the missing half star is for the technical side in regards of the bulk duplicating and the possibility to save a print file broken apart as in its original format when created (and not merging it in one file)
I already submitted a review asking for a duplication feature and got taken in consideration and quickly made such feature available. now time to review the bulk duplication process...
Thank you Printful ! Flawless !!

Super easy to use! Simple integration. Love it!

Helpful.easy to use. Customer support was always there

Great app. free to install and easy to integrate.
One of the best print to demand and personalized product services in the field

Its a fantastic app and easy to use interface to organize products, orders and inventory. Definitely a must have for any store wanting to personalize their own products! 5 stars!

Really easy to use and provides many options

Very cool and easy to use. Thank you!

Printful is VERY BAD at customer service. When asking about shipping dates and confirming delivery times with staff on more than one occasion.. packages were delivered late to customers after being promised they would be delivered on time and no refund was provided to us or our customers. Nor a solution to reship products on time after discovering they would be late.

CEO was of no assistance or help and does not see value in customer relations.

Easy to use so far just started.

This is an update to my previous review:

The Printful customer service team really restored my faith in them again and dealt with my complaint effectively and professionally. I've read some negative comments regarding Printful's customer service, so didn't have high expectations, however, it was fantastic! I received my ordered samples and the prints came out perfect!! I hope that all of my future orders will carry the same level of quality print! Once this has been proved I will give a full 5* review!

Thank You Printful.

The Printful integration and ease of use are amazing, as is the quality of the their t-shirts. Unfortunately this is where it ends. I'm a new business and have already experienced issues with print quality that have made me lose confidence in this Company. My sample orders of simple white text, printed onto black and navy shirts are gritty, rough and not pure white (the shirt is actually visible through the ink). I've recently placed one of my first customer orders and the print quality on the hoodie is completely embarrassing (I've had to give a refund). Printful customer service have told me the the print would look 'Vintage' because the hoodie is not 100% cotton! I am very disappointed and will have to consider looking for a new supplier, as Printful seem unable to cope with recent demand (due to Covid) and my business will suffer as they are outsourcing other printers (they've even recently stopped sample orders). I had another order sit waiting for fulfilment for 8 days, which is not acceptable. Printful will ruin me before I've even had the chance to establish myself. Finally, the cost of items once VAT and shipping are added on is just a no go! There will never be any profit to be made and there is no way I will increase my prices to accommodate this with the low level print quality being produced. The only profit makers here are Printful!! Mockup Generator is the best and very simple to use.