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Amazing App. The site should have more options for branding though...
Amazing, It lets me use my creativity to a whole nothing level. I am given multiple options of clothing to choose from.
I am really enjoying all the great benefits and support that Shopify has to offer. It has been very helpful as I am continuing to develop my store. Thanks
10/10 my entire business runs on printful
Les plus gros voleurs du siècle
This app is one of the best contributions to mankind. I love it because it changed my life and gave me way to feel a little bit more complete.
Customer support Josh S. gave me the best support I've ever had. The integration could use a little more detail and support but the customer support helped fix my problem. The best.
Thank you for your review!
We're glad to hear that you're happy with our support team - we certainly strive to be the best in our industry.
We're also happy to have Josh as part of our team, he always makes us proud! :)
If you have any additional feedback for us, be sure to reach out at feedback@printful.com!
- Vita
very well coordinated. I'm still learning and hopefully I will get used to all of these for a long time
Thank you for your review! We look forward to our collaboration. :)
Be sure to reach out to our support team at support@printful.com or via our Live Chat feature on www.printful.com, if you encounter any questions or concerns!
- Vita
I would give zero stars if I could. This company will do everything they can not to refund you for their own printing errors. I am now in debt $2k with a customer because they printed 100 shirts so badly you could not even read the logo and they only want to refund 20% of the order. Their customer service team is not in the USA and they refuse to allow me to speak to someone in the USA on the telephone. Shop elsewhere!
Thank you for sharing your review, we truly appreciate it! We’re sorry your experience didn’t match your expectations, but we hope we can improve it moving forward. Our Customer Support is available 24/7 and we are located in the US as well as Europe so we can provide faster support to our customers.
We definitely understand that receiving items with quality issues is not pleasant, and I am sorry that some products arrived in poorer than expected condition! We have refunded you for those accordingly. We do take quality concerns seriously, and we also take full responsibility in cases where an item has a print or a quality problem by offering a reshipment of the product or a refund for it: https://www.printful.com/policies/returns. However, the submitted print files for your order were not according to our file guidelines, which we also mention in our File Guidelines section with each product and also on our blog post: https://www.printful.com/blog/everything-you-need-to-know-to-prepare-the-perfect-printfile/. Unfortunately, a reprint of the same items would result in the exact same outcome.
We know that you have been in direct communication with our support team in relation to your concerns. However, we also wanted to note that we pride ourselves on the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.
Please feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
-Lauma
the integration is really a piece of cake , i was afraid first to do everything myself because am a tech dummy but as i walked the process everything was so simple .
Thank you for your review, we appreciate hearing from you!
We're glad that your experience with us has been so seamless and look forward to our ongoing collaboration! :)
-Vita