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Nice and easy but it needs more mockups and more colored items not just white ( I Mean for Mugs and other accessories )
Thank you for your review, we appreciate hearing from you!
We also appreciate your suggestions, which is why I invite you to add them to our feature requests for a community vote. You can do so here: https://www.printful.com/feature-request
Feel free to also reach out to us at feedback@printful.com, if you have any additional questions or concerns!
- Vita
the order and fulfillment process are seamless, and the quality is excellent. Most importantly to me is that the colors (on American Apparel tees) are true to my designs. One complaint: automatic shipping calculations are only for the $299 tier of shopify customers (highest plan), so I had to manually set up with different weight classes using http://blog.theprintful.com/how-to-override-shopifys-shipping-rates-and-use-printfuls/
I would love to see more products and accessories to choose from. The prices for the products are a little high.
Thank you for your review, we truly appreciate it!
If you have any product suggestions, you can send them over to us at feedback@printful.com, we'd love to hear from you!
As for our prices - we understand. They might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this! :)
- Vita
The App is pretty seamless to use. As a beginner I am able to navigate through options well uploading my images easily. The selections of tops offered are also great!
I would definitely recommend this app - being on the customer side I have used several. This one is easy!
It does what it's supposed to, but I would have preferred a little more integration, so I wasn't having to fill out all of my products in Shopify, and then mapping them all one by one in Printful.
Also, required complaint that the paid features aren't also free. But otherwise great.
Really good platform to design clothes for your brand, the only downside is that the clothes are a bit expensive so you have to be comfortable to charge your customers more
Really like the app and the quality of the products were worth the cost until the pandemic started. Orders took a month to receive, the quality was crap and when argued with them about the quality they told me that for their backup facilities it was still good enough. I can't sell new products that look like they came from a donation store after 10 years of wearing and washing. Very disappointed with their customer service.
Hi, thank you for your review, we really appreciate it! We're glad to know that you've been having an overall positive experience with Printful, but it is saddening to hear that the situation with the pandemic has made your experience less enjoyable. I do hope we can improve it moving forward!
Since we are using printing services of back-up facilities to help us manage the order volume at this time, there might be some slight differences from the quality you might be used to when receiving products from us directly. The back-up facilities were selected based on their quality and speed to ensure that they can provide products and service which are up to our standards. I can definitely understand that it might not be pleasant to receive a product which is not the same quality and your feedback on this experience is definitely useful to us.
We also offer the option to opt out of back-up facility fulfillment in your Printful account -> Stores -> View store -> Settings -> find "Orders" under the Settings section, and uncheck the box for fulfillment at back-up facilities. With this, your orders will be routed for fulfillment to the most convenient facility from the options you have left enabled in your settings.
I see our customer service team has assisted with resolving the situation with the received order.
Thank you again for your review! We hope to return to our regular fulfillment times very soon to continue providing fast services to our users.
In case there's anything else you'd like to share about your time with us, be sure to let us know at feedback@printful.com anytime!
- Zana
Almost perfect, just a few syncing issues to fix up :)
Very user friendly, It integrates with your shopify store super smoothly! It makes print on demand a breeze.