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Very easy to start with, good online image adjusting to wide variety of products. Everything just works! One thing they could do is have more mockups on some products, there is few products that have only one basic mockup.
Thank you for your review!
We appreciate your feedback and the suggestion to add more mockups to our offer. Our mockup team is currently working on bringing new mockups your way and we would love to hear more from you on what types of mockups, and for which products, you would like to see us add!
Feel free to send us your feedback and suggestions to feedback@printful.com, we'd love to hear from you! :)
- Vita
So far it's worked great! Excellent interface and everything seems to be managed very professionally.
Way too expensive. Eating into my profit margins. One good thing is they print and ship fast. Need to lower their prices or I'l go elsewhere.
Cost - can't beat free Ease of use - probably the most intuitive site out there Customer Service - REALLY sub par. Slow to respond in chat. Rarely respond to email. Long waits on the phone. Have never offered any viable resolutions to my issues. Speed of printing and delivery - slower than molasses. If getting things to your customer on time is a priority, this is not your service. Since Covid has struck, they've been worse than usual - and there's no customer service help to be found regardless of what channels you try to contact them on. Accuracy of orders - maybe 85% of my orders are correct? And Printful has yet to offer resolution to orders that were printed or shipped incorrectly.
Hey there,
Thank you for sharing your review with us! We are truly sorry to see your time at Printful hasn't been the best lately, but we hope we can improve it moving forward!
We also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible. According to our internal investigation, we see that all your emails and chats have been answered in a timely manner. Our support phone lines have been unavailable since the beginning of the year as we focus on assisting our customers via email and chat.
I have sent you a follow-up email directly so that we can gain more insight into your concerns and provide additional information and hopefully a solution! We hope to hear from you soon!
-Lauma
They're so awesome! 100% recommend them
Been using them for a while, even before opening my shopify store. Always reliable and always great quality. Very user friendly and the customer support is good. I'd love to see a wider range of products, but I am more than happy with the selection as it is.
I really enjoy using this app makes things a lot easier I highly recommend it. everyone should buy this app.
thank you for making this app.
Words can't explain how satisfied I am
Por el momento estoy utilizandola y estoy valorandolo. Lo que necesito son toallas de playa de calidad y Duvets.
me parece perfecta para comenzar un negocio online ya que ayuda muchisimos que varios ámbitos, me encanta.
I'm very pleased with Printful as a Print on Demand supplier! Their app is so easy to use. I've had a great experience with their customer support, too!