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Having continual problems. Printful customer service for incorrect orders is non-existent. Very hard to manage with them. I DO NOT RECOMMEND.
Thank you for your review, we appreciate your feedback!
We' re truly sorry that your experience with us hasn't been great, but definitely hope to improve it moving forward.
We looked over our communication with you and failed to find the concerns you mention, however we did notice that you've not replied to any of our emails, so it is possible that you're not receiving them.
If so, you could check in with your Spam and Promotions folders to make sure our emails haven't ended up there?
You can also reach out to us at feedback@printful.com directly, so we could address your concerns in more detail! :)
- Vita
Works really well and saves a TON of time so I can continue making products as opposed to using all my time to submit manual orders. Printful is awesome, I highly recommend them.
Everything you imagine is there. Easy to use, lots of choices. Synchronization is great with Shopify. All recommendations for choosing the first choice.
Very helpful and found it to be better then trying to figure it out myself.
J'aime l'intégration. 500% supérieur à celle avec Squarespace. Je ne trouve rien a redire pour le moment.
Fast production and shipping! My 1 complaint is that there joggers run small. The XL is more like a large. I also wish they had tapered joggers. my customers really want that style
Hi!
Thank you for sharing your experience.
We always recommend checking our size guide to find the most suitable size for you since sizing can differ between brands and even between products within the same brand due to fabric and cut.
We are also constantly working on adding more products to our catalog. You can participate by submitting this request on our feature request page: https://www.printful.com/feature-request
We sincerely appreciate your patience!
- Renate
The integration with Amazon dosen't work anymore, the information on Printful web site is outdated... The discussion I have had with Printful is that Amazon has changed the process and at the moment Printful cannot help, you have to look to Amazon. By reading all the comments on the web and here, I conclude that I am not going to partner with Printful and look for another POD. .
Hi there!
Thank you for your review! We're very sorry your experience using our services hasn't been the best!
We do our best to follow any updates within the integrations. The design and layout of the GTIN exemption have indeed been changed by Amazon recently. However, the information that needs to be entered and the steps still remain the same.
We are currently working on updating our FAQs, and we value our customer feedback.
I will follow-up with you via email to provide additional information on your concerns.
- Elina
It's everything I need and want!
Easy connection between Shopify and Printful. I wish some products had a shorter production time but it is still within a reasonable timeframe.
Not a good choice for a business integration. They do not always update out of stock items, leaving customers guessing why fulfillment is taking so long. There integration with Zakeke is not well thought out. They allow customers to place orders with images much too small and with non-allowable content. They do not inform the store of this, so again it seems as though there is a delay of fulfillment when there is actually no intent to fulfill. Their product is cheap. The shirt sizes run small and the print is not full. Within a few washes it will bleed out.
Great concept, poor execution. If you're a brand that plans on getting premium products with this service you will be disappointed. There are a number of serious issues with using Printful. I tested this for my business and determined the quality was simply not there.
1. The production, fulfillment and shipping times are way too long. Once the order is place, 3-7 days for picking and production and another 3-5 for shipping. In a world of amazon prime, customer expectation doesn't leave much room for a 10-12 day wait period for a tee.
2. What they don't mention is the DTG inks are plastisol. Common in low-end or novelty tee printing but if you're planning on selling a branded $22-$28 tee Printful is going to under deliver. Plastisol is a PVC-based ink so after it's done the shirt feels like there's a sticker on it and no actually printed into the fabric. It's also non-breathable so if you're wearing it in the sun...good luck.
3. My test shirts had blemishes in the art and a few of them weren't even centered on the shirt. It looked rushed.
4. The inks weren't even matched properly so colors didn't transfer from design.
I reached out to their customer service with my concerns with zero follow-up. There's also no phone number to talk to customer service so you're pretty much on your own.
Beware, if it's too good to be true it normally is...