Avaliações (6.995)

Classificação geral
4,6
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 3 de setembro de 2021

WARNING: NEVER INSTALL PRINTFUL IF YOU HAVE ANY OTHER MOD OF POD APPS INSTALLED.
Installing Printful with OTHER MANUFACTURING ON DEMAND OR PRINT ON DEMAND vendors can destroy the shipping profiles. If you uninstall both, Printful will recreate the shipping profiles, but you lose your whole catalog of designed products on Printful and according to the company, the only option is to recreate them.
Never uninstall Printful or you will lose your designed products. While their support was attentive, they have no way to restore your store's products on their platform - they apparently do not make any backups. Poor design.
Additionally, as we have seen, any order that contains a PRINTFUL product and someone else's may reject the shipping address.
WE HAVE DISCONTINUED THE USE OF PRINTFUL.

SCARS Company Store
Estados Unidos
Aproximadamente 1 ano usando o app
Printful deixou uma resposta 11 de dezembro de 2020

Thank you for reaching out! Printful can co-exist with other POD platforms, however, it is true that if you uninstall the app, it would remove the sync and you would have to re-create the items from scratch. We would advise saving your products as Product Templates first, in case you need to adjust your settings/plugin. You can also add this feature request here: https://www.printful.com/feature-request.

Let us know if you have any further questions or anything else at feedback@printful.com!

-Lauma

25 de agosto de 2023

I’m starting to use printful and it’s really easy to use. I have already ordered some of the products and the quality is the best.

This Side Up Store
República Dominicana
16 dias usando o app
11 de dezembro de 2018

Good app with quality products and printing. My only complaint is that at times it can be soooo slow. I've had items "Synchronizing" for half an hour or more.

The Tender Humans
Canadá
11 meses usando o app
2 de novembro de 2018

This is the best way to run a shop online, without any of the stress of taking the risk of storing and shipping products, even just printing them out.

GÆRB
Noruega
16 dias usando o app
28 de dezembro de 2017

greates app ever! simplifies things so much

Proudly Latino
México
16 dias usando o app
7 de outubro de 2022

Don't do it! They basically charge you retail prices and squeeze your margins to the point they are not profitable, after facebook ads and shipping costs I am left with (negative) -$4 to +$3 for all of my troubles. Based on their cost I need to charge $70-80 for a hoodie. This would be fine if the quality of the product were aligned with the cost. They are not. We have experienced multiple print peels and errors and many customer complaints. Cost aside the functionality is fine but note they will have many inconsistencies in the availability of the product. We liked a more premium feel so opted for the next level 4600. However, keeping this available on the site is a full-time job. The shirt is often out of stock, our latest issue seems to be we are unable to add the basic white tee as a variant. Like seriously I can't add white as a variant, this is the most basic of options?!?! In short a good option if you are looking for cheep quality prints and products for perhaps band merchandise but if you are trying to create a credible brand I'd use them to test designs and samples to get a feel for how people are responding to your designs, then immediately switch to a local screen print if your style is popular. Based on ease of use for new brands just starting out is the only reason I'd give them 2 stars. Once you scale to a point you'll need to move away from printful and find a printer you can work with on a more long term basis.

Nation Athletics Bjj
Estados Unidos
Aproximadamente 1 ano usando o app
Printful deixou uma resposta 31 de outubro de 2022

Hi!
Thank you for your feedback. We're sorry to hear that your experience hasn't been the best.
We have forwarded the information provided to our developers to look into it. We are constantly working on improvements, so we appreciate you taking the time to share your concerns.
Please know that we take responsibility for fulfillment and manufacturing errors; we urge customers to reach out to the support team in case there are issues with the store or received products.
We are a stock on demand company and we are constantly going through all of our products to see what options are available and which have stocking issues, so thank you for bringing this up.
Our apologies for any inconvenience caused. In regards to product-adding issues, please reach out to feedback@printful.com directly.

- Renate

30 de novembro de 2020

I have launched my store using Printful lately. All my orders are impossible to be tracked. I mean you can track them up to a certain point. Fulfilment was in Latvia, and after the parcels were sent abroad there is no tracking of them as if they were lost. Printful rep tells me to contact the Latvian Post and that it is in transit and she understands my concerns!!! She was not helpful and could not give any answers as if it was a bot. I am so disappointed I'll have to refund my client. DON'T USE THEIR SERVICES ON YOUR FRONT STORE UNTIL YOU CHECK THEIR DELIVERY SERVICES!!! CAUTION!!! Poor Customer Service!

yossiabulafia
Israel
Aproximadamente 1 ano usando o app
Printful deixou uma resposta 2 de dezembro de 2020

Hey there, thank you for sharing your review and we are truly sorry to hear your experience hasn't been the best lately! We'll review the communication you had with our customer support internally.

I completely understand the current shipping delays can be very frustrating. Once the parcel is handed over to our carriers, we have no control over the shipping speed, especially, now, when everything is delayed due to transportation and social restrictions in place.

Once the order is sent abroad, it will remain with this status until it's received in the recipient's country and the first scan is made the tracking information should be updated then. In the meantime, the parcel can be in the queue on the plane, sorting centers, etc. The pending packages rarely get tracking updates about waiting in line which may give the impression that they're lost in transit. We will do our best to advise our customers of the wait times we receive from our carriers. Please follow the latest updates on our Fulfillment Updates page here: https://www.printful.com/fulfillment-updates.

If you have any additonal questions or concerns please feel free to reach us at feedback@printul.com!

-Lauma

12 de novembro de 2022

It really is pretty seamless. I only wish you could edit a product design after it was posted to your store, without having to just post it completely over again.

me + my house
Estados Unidos
11 meses usando o app
Printful deixou uma resposta 13 de novembro de 2022

Hi!
Thank you for leaving a review.
Please note that you can edit the print file as well as pricing, description, mockups in Printful directly by clicking on that product. For design changes, tick in Bulk edit or individual variations and click Change print file.
You can also edit some product features through Shopify like description, pricing, mockup placement.

If you have any other questions or concerns, please let us know via support@printful.com

Best wishes,

26 de janeiro de 2023

I think it's great but it is overpriced compared to competitors. That being said, I supposed the quality might make it worth it. I wish I could easily update changes to a product once it's already posted in my store though.

Perfect Storm Apparel
Estados Unidos
11 meses usando o app
7 de junho de 2017

Customer Service is very delayed in responding to questions, which often leads to missed deadlines or fulfillment of packages. Also there has been some difficulty with uploading new products to the store itself. Other great quality printing.

Red Pill Blue Pill Collective
Estados Unidos
Aproximadamente 1 ano usando o app