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I love the products from the Printful app, but I wish it were easier to create/download variant mockups.
Hi there!
Thank you for your feedback as it helps us to continue to improve the services we offer!
Currently, you can download all the available mockups directly from your Printful Product Templates or by creating the product in our design maker.
If you have any questions or additional feedback you would like to share - reach out to us at feedback@printful.com
Great mockup generator, really terrible customer service (especially when talking to Europe's customer service team) and pretty poor fulfillment time that makes it really hard to give your customers a good shopping experience. But that mockup generator is fire.
Super easy to connect- design on Printful and sell via Shopify-
Awful customer support been trying to get order shipped for almost a month now and they just give me the run around. Also the prints are not the best quality and the tshirts come in smelling like vinegar.
Thank you for sharing your review. I'm truly sorry to hear that there has been an issue with your order! We'll make sure to follow-up with you regarding this order and assist in resolving the situation.
We would also like to check in with you about your experience with our print quality. However, there may be a vinegar-like scent to the DTG printed products and this is completely normal. The scent comes from the pre-treatment solution we use for printing which helps the ink to adhere to the product and last a long time. The scent will wash out after a single wash.
We'll follow-up via email shortly regarding your order.
- Zana
I have only had a few orders and they have all had issues. The white shirt with black lettering faded after one wash and a customer got a got a hole in their shirt after the second wear. because the issues happened after 30 days, the company can't do anything about it. I used to produce my shirts locally and sell from an inventory. Drop shipping is more convenient but the product is not as consistent and its actually turning out to be more expensive. Will need to rethink this business model.
For the love of god please turn off your order notification emails. Not all of us are using you for 100% of our products. I've turned off the notifications but, still, I get an email reminding me that all my new orders aren't synced through you.
Hi there! Thank you for your review, we really appreciate it! We're sorry to hear that you have been having some issues with the notifications! Notifying our users about their orders and other updates in their account is important to us and we encourage enabling the notifications to be up-to-date with your account, however, these notifications can definitely be managed.
Order notifications can be managed for your store and also for your entire Printful account. If you'd like to manage notifications, you can do this by going to the Printful app -> Products -> Settings -> under Stores or My account choose Notifications.
In case you have any non-Printful products in your store, we suggest ignoring these items by going to the Printful app -> Products -> click "Ignore" for the products you wish to be ignored. By ignoring an item, we will not pull it in with an order if it's ordered in your storefront and you won't receive a notification about it. This will also help keep your Printful dashboard more organized with only Printful fulfilled orders.
If you prefer to not ignore these items, you can deselect the notifications for unsynced items in the Printful app -> Products -> Settings -> Orders -> uncheck the box for "Notify about unsynced orders".
We hope this information helps! In case you encounter any problems or have any questions, contact us at feedback@printful.com!
The team is very helpful. Everything works as promised. The team is very helpful. Everything works as promised.
I use this app to help me design my products. I like using this app because it's very simple and easy for someone just starting out. I rated it a 4 out of 5 because I would like more design features like some of the other apps I use.
Hi, thank you for your review, we really appreciate it! We're glad to know that you're liking this app and we'll reach out to you to find out what we could do to improve it!
- Zana
It helped me add the products I was looking to add to my store. I like that I could add tags and collections before pushing to my store.
I just added my first product. It was so easy and simple. Never knew I was a clothing designer!