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Love everything about Printful
The limited number of available colors for shirts are a drawback. Won't work for me. Why list so many colors when only a few are available?
Hi, thank you for your review! We really appreciate it! We are looking into adding more products as well as expand our current product selection by adding new color variants.
If there is a color variant that is not available for a specific item, it is possible that it is temporarily out of stock or available for fulfillment only in a specific region (either in the USA or EU).
If there are any colors or new products you would like to see available in Printful, let us know by sending a message to feedback@printful.com! We like hearing from you!
- Zana
This app is easy to install and it is easy to create new products. The problem: When people ORDER. I had a client order a t-shirt (a t-shirt!!) in early May. After several weeks, I wrote to them. They blamed Covid-19 for the delay and said it would be a month (for a t-shirt...'cause they first have to do research and INVENT the t-shirt). THEN, they said THAT type of mystical t-shirt was out of stock. TWO choices: cancel order or change the order. I changed the order. Now, one month since the original order, I was told that I am looking at late JUNE for the order to be fulfilled.
The customer service was prompt (I will grant them that) but a bit condescending. In all, this has been VERY disappointing. I am ACTIVELY exploring other options.
Hi there, thank you for your review, we appreciate hearing from you! I’m sorry to hear that your experience with us hasn’t been the most positive so far, but I hope we can improve it moving forward!
Due to the situation with Covid-19, we are still encountering fulfillment delays and for DTG printed items, the current fulfillment timeframe estimate is 23-28 business days in the USA. We are seeing these delays due to the various state restrictions and an increased order volume, which we were not expecting at this time. We are hiring more production staff and up-scaling our printing tech, to help us fulfill orders faster, while keeping the health of our employees at our facilities in mind. Fulfillment delay is expected for the time being, but I hope we can catch up soon!
I am sorry to hear that the order also encountered an out of stock item, I definitely understand how this can make the situation more unpleasant. We do notify our users as timely as we can in case there is an issue with the stock for an item, but rarely, we may not receive information about the stock of the items being as early as we’d like, but we would still notify you timely.
When you are making changes to an order, the order’s estimated fulfillment timeframe will reset, which means that the order will be pushed back to the end of the queue at that moment.
I can definitely understand how these events can add up to an unpleasant experience for you and we sincerely apologize for this. We understand that timely fulfillment is important for our users and all of our teams are working hard to fulfill orders as quickly as they can.
I will follow up with you via email as well and we’ll work on fulfilling your order as soon as possible!
- Zana
It was a fast and easy process. Its smooth to work on Printful and have it sent to Shopify in a matter of minutes.
I LOVE PRINTFUL HAVE EVERYTHING AND MY CUSTOMERS REALLY LIKE THE QUALITY OF THE DESIGN AND SHIRT. IM NEW TO THE BUSINESS AND LOVE I CAN UPLOAD ALL MY CUSTOM DESIGNES TO FIT MY CLIENTS NEEDS.
DO NOT USE THIS APP. I saw one of my ads on Facebook and right below it was an ad from Printful asking them about my store and ad. This should not be allowed in the app store and is probably the most unprofessional thing I have seen on Shopify to date.
Products are great. I do have a slight issue with the measuring tool when it comes to designing hoodies. It seems there has been errors.
Hi there, thank you for your review! Sorry to hear you are encountering some trouble with the measuring tool! We would definitely like to know more about your experience with this and see what may be happening here. We'll reach out to you via e-mail shortly.
- Zana
J'aurais pu mettre la 5e étoiles mais par le prix des articles on ne ramasse pas grand choses, je n'ai pas encore tester la qualité pour vraiment en faire un rapport mais je me corrigerais si réellement le rapport qualité prix est là.
Merci d’avoir partagé votre avis avec nous! Nous sommes ravis d’avoir vous comme client Printful.
Nous avons de très hauts standards pour les produits que nous offrons sur notre catalogue et espérons que vous les aimeriez.
Il est possible de placer des commandes d’échantillon avec une remise de 20% et la livraison gratuite vers certaines destinations depuis Printful Dashboard > New order (Nouvelle commande) > Sample order (Commande d’échantillon).
Au cas où vous avez des questions complémentaires, n’hésitez pas à nous contacter sur support@printful.com!
- Vita
It's a nice design site, but could really use some more design templates! Emojis are nice, but too small of a collection. Just stocking my store with your shirts and would love to be able to sell a lot of them, but need more to work with!
Thanks for asking
I need golf/polo style shirts with collar's. My site revolves around the golfing and a majority of golf course require a 'Proper Attire". Which means shirts with a collar, No cut off's or blue jeans...