Printful: Print on Demand

I'm really impressed with the integration between Shopify and Printful. It was extremely simple to set up and manage. Syncing products between the two apps felt effortless, literally with just a few clicks. The platform is user-friendly even for a non-tech person like me. The Printful team has done an outstanding job making sure their app communicates with Shopify in the most streamlined and smooth manner. This handy integration has tremendously reduced manual work and has made managing my online store a breeze. A big thumbs up to the folks at Printful and Shopify for providing such a simple yet effective solution for eCommerce businesses. I strongly recommend this for anyone looking to simplify their online selling process.

I sold three mugs recently for $51. After Printful deducted their product fee, printing fee, shipping fee, and taxes, my profit was $7. Who is actually making money with them? Combine very high prices with feedback I requested from customers who purchased my Printful fulfilled products recently ... "not up to your usual quality" ... "Print was off-center" ... "took a long time to arrive" ... "arrived broken". That's four too many red flags. Looking at options because I can't sell products that are merely "good enough".

5 estrelas

I like it! The alternative stuff is confusing. The price setting is confused. Otherwise good stuff overall

I would rate it five stars because they have different products that you can add to your store and the product is automatically added to your store.

I would not recommend this service. We have used Printful to fulfill our t-shirt, tote bag & etc orders. Approximately one out of every five items has an issue, whether it is a poor quality print, crooked print, missing graphic or off-center. They are very easy to work with when it comes to customer service, but their quality control leaves much to be desired. We are currently shopping other fulfillment companies because we can no longer trust Printful with our orders.

Honestly, I'm considering switching POD suppliers. I understand delays happen and especially this year, but their fulfillment estimates should be updated to reflect that. Customer service is one of my top priorities but I don't want to expand my POD product line if I can't give customers reasonable shipping estimates. They need to vet their Backup facilities better or hold them to higher standards. We should be able to get a relatively firm fulfillment time on products to tell out customers. For example current phone case fulfillment is supposed to be 2-5 days. I have orders made recently in the last few days that have been fulfilled and shipped without problem, but then am having to constantly chase an order made weeks ago that is now double that deadline and they can't tell me why it isn't fulfilled or when it should be. Exactly how would you like me to convey to my customer they they were the random unlucky order that got sent to a possibly poorly run or disorganized or overworked backup facility and now there's no clue when they might receive their order and no timeline information being communicated to give them? That's not acceptable Printful. My #1 priority with POD is that you fulfill and ship within the timeframe you estimate or at least reasonably close to that or at the bare minimum can explain how backed up you are. EDITING TO update: Two days later, dozens of chats and messages over the last few weeks and STILL no shipment. Beware anyone who likes to ship things to customers in a timely manner. (Or at least give the customer some sort of a timeline)

Sehr tolle Sachen und einfache Bedienung des Stores. Preislich alles Top und schneller Versand zu den Kunden!!

Customer service is horrible! It was much better pre-Covid when you could speak to someone. I've had stock issues and I keep sending screenshots and explaining the problem and the reps keep bringing up a totally separate item which has nothing to do with what I'm talking about. It's like I'm talking to myself.

I like the APP it was really helpful and I believe it can only get better. I just wish it would take discontinued items itself. Very easy to sell. I love it ;