Printful: Print on Demand , 5 938 recensioner

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
22 februari 2020

I am currently ordering samples to determine the quality of these printed products. I do like the quality I have seen thus far, however I am not impressed with the number of times the sample orders I have placed have been out of stock. 1 of the items was out of stock for an indefinite period of time so in response, they cancelled my order (which I was not aware of). Since you only get a limit of 6 items at a sample price per month, I carefully selected which products would make up those 6. As a result of it being out of stock post purchase, I only was able to purchase 5 at the sample price and was told to purchase it again the following month which would take up 1 of the 6 I am allocated for the following month. Additionally, I was also only refunded for the product and not the extra shipping I paid for this product. I am very disappointed by the level of customer support I have received when I addressed these issues through their chat function.

Uppermoda
Australien
9 månader användning av appen
Printful svarade 22 februari 2020

Thank you for your review, we truly appreciate your feedback on your experience!
We're sorry to hear about your trouble with products being out of stock, as well as the quality of our customer support.
As we source our fabric from various suppliers around the world, we can't always account for the shipment delays they could encounter and this was certainly not something you should expect to happen on a frequent basis.
We also wanted to assure you that our main goal as Printful's Customer Support Team is to assist you by making your print-on-demand experience as seamless as possible.
We have just verified that you have been refunded earlier today for the shipping you paid on the entire order, you can find this refund by going to your Printful Dashboard > Billing > Printful Wallet.

Be sure to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!

- Vita

18 juli 2022

Works great for me! The only thing I wish was that it was a little faster on my PC. Otherwise works good.

Seizuya
USA
8 månader användning av appen
7 maj 2016

Good quality T-Shirts and very easy to use. Support is great.

Unban
Tyskland
8 månader användning av appen
15 augusti 2020

I sell my Graphic Designs through Printful and it's served me way better than my Laser Printer and Heat Press put together. Thank you, Printful!

FeLAÁ Boutique
Irland
8 månader användning av appen
Printful svarade 18 augusti 2020

Thank you for sharing your review- we are glad to hear you are enjoying our services so far!

If you have any additional feedback or comments, let us know at feedback@printful.com - we'd love to hear from you!

-Lauma

31 augusti 2023

We use Printful to run our online store. As a small school, we don't have quite enough funds or sales to maintain a large inventory so the print on demand has been a lifesaver. The inventory options are good and the quality has been incredible.

CWSL Official Merchandise
USA
3 månader användning av appen
7 februari 2016

Absolutely fabulous service! They replaced some initial shirts that I ordered as tests that had a few flaws when they were in the midst of significant growth and things were a bit mixed up in the process. But I've never had an issue again. Tonnes of resources, and helpful emails to help you grow your business available too!

Little Cutees
Kanada
8 månader användning av appen
Redigerat 1 november 2020

a fantastic app, i like it so much, and it's simple
.Its help you so much to grow business and make money

Ditgrej
Danmark
8 månader användning av appen
Printful svarade 3 oktober 2020

Thank you for your review, we truly appreciate it! :)

- Vita

3 maj 2018

great app. amazing work. thank you.

The Boozing Company
Thailand
8 månader användning av appen
14 januari 2018

Great customer service and products!!

Green Ranch
USA
8 månader användning av appen
Redigerat 26 maj 2020

The worst customer service I have ever dealt with. Takes customer service over 72 hours to respond to a simple email, usually do not have a solution for up to two weeks. I would recommend anyone interested Printful to not use the application. Fulfillment time is typically longer than suggested.

Balkan Made Co.
Kanada
8 månader användning av appen
Printful svarade 27 maj 2020

Hi, thank you for your review! We're sorry to hear you haven't had a positive experience with our customer service, but I hope we can improve it moving forward! Due to an influx of messages at this time, our response times are slightly delayed as well, but we are working as fast as possible to get back to all inquiries.

One of our team members will follow-up with you shortly.

- Zana