Printful: Print on Demand , 5 907 recensioner
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I used this app to help better my clothes and content output. We as website builders need more outlets like printful to better our brand and websites.
I've used this app the first store I had and it did great. Even better this time around. This why I give them my five star review
Very easy to use and excellent mock-ups for Marketing, especially for making ads for Facebook. Highly recommended.
I've been using them for small batches for months now, with mostly good results, but a few hitches. In terms of apps, this is probably the better ones on the market currently, with some great resources and a decent selection of products and printable areas. I'm mostly happy with the results of my DTG prints, and have moved to testing their other services. One major issue that I would love to see addressed is the fairly arbitrary method of dragging and dropping artwork onto a sample product image in order to set the printing placement. If you are doing prints in varying colors (say a black logo on white shirt as well as white logo on black shirt), you will have to create two entirely different entries. Because the drag and drop method is small, vague, and has snapping on edges, AND this is placed above a placeholder mockup image (which differs between all products - even amongst t-shirts), placement of artwork is largely a guessing game and requires some test ordering to get right, and has a large margin of error when trying to make variants of the exact same design.
In terms of customer service, I've had mixed results. When one shirt arrived blurry, I had apprehension over the fact that customer returns and refunds are determined by photos; when I sent pictures of the blurry shirt, it only looked like a blurry photo and customer service admitted that their initial determination was that it was totally fine. But after showing to them the differences in quality between shirts in the same order, they refunded the amount and I was very pleased with the whole exchange. Soon after, however, I had a large order get put on hold. If your order is through their app and not pushed from Shopify, you will not receive an email notification about the status; you will need to check on these orders manually by going to their site. If the order is still pending, the app allows you to modify an order, and I attempted to use this feature to remove the item which was holding up the order, as well as pay for expedited shipping to compensate. The change was saved in the app but never appeared, and so the next day I messaged customer service to confirm it went through. Over the next 3 days, I had messages and emails from 3 different customer service reps, none of whom answered or even seemed to read my inquiry (2 of them merely copy and pasted the initial automated hold message from the app and nothing more). At the end of it I entirely gave up on expediting, as every interaction with a customer service rep has caused me another day in delays for the hundreds of dollars in product I ordered. I can understand the order change being lost at first, but it's very disappointing to have to deal with multiple reps and not have a single one of them address my actual questions - and that's the kind of issue that might make it or break it for any merchants looking for a solid and reliable relationship with their manufacturer.
Hi! Thank you for your review, we highly appreciate it!
Thanks for elaborating on your experience with the drag&drop method! If the print file that you are uploading to the products isn't in the respective dimensions for the specific print area, the placement of the design may differ on the variants since you would have to set the design manually each time. We suggest creating the print file in an image editing program, add your design to it and you can then upload the file to your products. The design will have the same placement because it's already set in the file. Our print file templates can be used for creating these files (find them by going to the Products & Pricing page -> choose a category -> choose a product and go to its page -> scroll down to Print file guidelines).
Regarding your experience with our support team, our agents will certainly try to provide accurate information relating to your situation and any questions. We want to make sure that information regarding holds is available to our user and they can make the necessary adjustments to their orders. However, our team should certainly respond to any other questions you may have.
Since we don't require to have the product shipped back to us in order to review any concerns about the quality, a problem report with photos would be required for us to further investigate the order. Sometimes it may be difficult to represent a concern via photo and this is why we may ask for additional photos so that it is easier for our team to understand what may have happened with the product and help resolve the situation.
We are working on improving our customer support as well as other processes in Printful regularly and user feedback is important in these matters. We love to hear about how users like our interface and services as it helps us see what and how we can still improve to make Printful even better.
Thanks again! In case you have any suggestions or feedback, surely contact us at feedback@printful.com!
É muito fácil de trabalhar com a aplicação. Rápido e eficaz. Printful tem roupas de qualidade excelente, principalmente os bordados
I used this app to provide the basis of my online store. Countless options and tutorials that make this really easy and effective to use.
Printful is easy to use and makes everything about setting up an online drop-shipping store easy
Excellent app to add to your artistic arsenal of online attitude!!!! Customize products using your art and design and control everything from price to presentation! I highly recommend!
Great expirience and easy to use, it is great tht they don´t charge a monthly plan, the mock up desings look great!
app farraginosa, dovrebbe essere semplificata. I prezzi non sono chiari e risultano sempre troppo alti con perdite per il venditore
Ciao,
Grazie per la tua recensione! Apprezziamo davvero il tuo feedback onesto.
Facciamo del nostro meglio per offrire prezzi equi e accessibili a tutti.
Sebbene i nostri prezzi possano sembrare un po' alti, confidiamo che, insieme ai servizi e ai prodotti di qualità che forniamo, sia un buon investimento nel complesso I prezzi dei prodotti ci consentono di garantire e migliorare costantemente i nostri servizi, le opzioni dei prodotti, offrire assistenza tecnica e clienti , alcuni altri bei tocchi come le opzioni di branding per i documenti di trasporto e altri servizi. Lavoriamo sempre per abbassare i prezzi dei nostri prodotti, ove possibile, mantenendone ovviamente la qualità.
Puoi vedere il prezzo del prodotto visualizzando i prodotti nel nostro catalogo così come quando finisci il tuo design e spingi il prodotto nel tuo negozio. Se qualcosa manca o non è chiaro, scrivi gentilmente a support@printful.com e il nostro Team sarà lieto di consigliarti ulteriormente! :)
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Hello,
Thanks for your review! We truly appreciate your honest feedback.
We do our best to offer fair and accessible pricing for everyone.
While our prices might seem a bit high, we trust that, along with the services and the quality products we provide, it’s an overall good investment The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services. We are always working on lowering our product prices, where possible, while still retaining their quality, of course.
You can see the product pricing by viewing the products in our catalog as well as when you finish your design and push the product to your store. If something's missing or unclear, please kindly write to support@printful.com and our Team will be happy to further advise! :)