Printful: Print on Demand , 5 847 recensioner
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I used to love this app until I had a small problem a customer order a shirt and not receive anything even now they still haven't receive nothing and they had order back in July, I had to go out my way and find somebody to print a shirt and ship it myself. My problem is that in the middle of it all I could not reach nobody that could help me I have not gotten a email back I miss the old days where I can just call and the problem is solve in seconds well its been a fun while it last.
Thank you for your review, we truly appreciate it!
We're sorry to hear that your experience with us has not been great, but hope that we can improve it moving forward.
We see that we had sent you an email reply to your Shopify inquiry back in July, but we did not hear back from you.
To be sure, you can check in with your Spam or Promotions folders for the email.
We will also follow up with directly once more with some additional details on your concerns.
- Vita
Sehr gut, tolle App, kann ich nur weiterempfehlen, die Einbindung war super leicht, alles einfach überschaubar
Lately, they have been having issues with developing good products, some customers received bad printed products, shipping times are not as fast as they were, prices are expensive, I give them 4k per month and I don't get any kind of support from them, they haven't improved in any important aspect since months. I think if they keep treating customers like that they will keep losing them, but it's their business so. In my personal opinion a good company that is not taking care as they should.
Hey there! Thank you for sharing your review! We're sorry to hear there has been some misunderstandings between our customer support and yourself.
I'd like to hear more about your experience, please reach out to us at feedback@printful.com We'd love to hear from you!
-Lauma
**UPDATE**
Hey there!
Thank you for updating us about your experience. We're extremely happy to hear that your experience with us has improved. We are looking forward to a long-lasting collaboration!
-Liva
Update:
Thank you for sharing your concerns. Please know that we are constantly working on adding new products based on the demand, you can also participate in this by submitting your requests on our feature request page (https://www.printful.com/feature-requests).
Regarding prices, our catalog has a wide range of products and prices but please note that there are no hidden transaction fees for any of our orders and we extensively test all our products to ensure the best possible quality for the product and the print. Also, the prices reflect our 24/7 support, free cliparts, designs and option to edit the designs with our generator.
You also noted quality issues and shipping time. Please know that we are constantly working on making improvements in both areas and we sincerely apologize if there hasn't been much improvement for your orders specifically but you can definitely reach out to our support team in cases when orders take longer to deliver or there are quality concerns. Your reports help us work on changes in our system. We sincerely appreciate your patience!
- Renate
i am comfprtable with them thank you and i wish all the best for us and i really beleive it will good experience
Hi there!
Thank you for your review!
Remember that there are two transactions for every Printful order:
1. Your customer pays you for the order, the retail price, and the shipping you have shown on your storefront, and the money goes to your added billing method. We wouldn't receive these funds.
2. In a separate transaction, Printful charges you to fulfill this order the product price + shipping + taxes if applicable, from the billing method you have added to your Printful account.
What's left in between these two transactions is your profit. You can take a look here for detailed info too: https://www.printful.com/payments-guide
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you!
love it. love it love it love it love it love it love it love it love it love it love it love it love it
App works great with Shopify! I just wish the mock up generator was more extensive and that the files were downloadable.
J'utilise printful pour mon entreprise d'impression à la demande, Cette plateforme est très intuitive.
Very easy experience, great features
I use this app for all my products. I wish we could apply our design to multiple items at once but other than that very easy to use. great customer service.
Ich verwende die App für mein Shopify Account, ich bin sehr zufrieden über die Integration und die Bedienung in der App von Printful macht echt spaß zu bedienen.