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Customer Service is very delayed in responding to questions, which often leads to missed deadlines or fulfillment of packages. Also there has been some difficulty with uploading new products to the store itself. Other great quality printing.
I use the app to integrate with my shopify shopify shop it is easy to work with and very helpful.
While I enjoy using Printful for most of the apparel on my website and love that they keep adding more. One thing that is a huge red flag is the lack of great customer service. Anytime I "chat" with a rep; they're always very rude and not enthused about helping the customer solve an issue. I'm leaving this review after a one year observation because I'm not the one who goes around writing reviews for every issue but I felt like this review was needed. Work on your customer service because it sucks.
Hi, thank you for your review! We really appreciate hearing from you and I'm very sorry to hear about your experience with our customer support team! It is definitely important to us that you receive high-quality and polite service when contacting us, so we will definitely review your interactions with our team members to see how the communication can be improved moving forward.
I will follow-up with you via email regarding your experience with our team and I hope we can improve your experience with us!
- Zana
Es buena e intuitiva, y no la recomendaría por sus altos precios en México, dado que ya existe printful en México deberían ser mas baratos los envíos
This is an answer to a HUGE problem..Makes loading products to my store a breeze...plus your fulfilment as well? A dream come true! Thanks millions!
Printful is outstanding. They offer many integrations into other store systems and marketplaces and their tools are so easy to use. I initially centered my business around Shopify with Printful as an add-on, but I now view Printful as the core piece of my business, with Shopify and other integrations as my add-ons.
support center it's very helpful, and they inform me and offers me to many times good and helpful information.the app its easy to use and i like the surface........
Super easy. I’m excited to offer more products to my customers. With print on demand Incan offer popular items without extra inventory
If you want your own branded goods but don’t want to commit to stock - this is the app for you - thanks guys
There are things I like about printful better than I like about printify. The big deal breaker for me was the 3D mock ups, and custom inside labels.