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I use this app for everything. My only complaint is I can't find a way to uncheck the free shipping box after I create a product. I recently changed the shipping requirements on my site and I can't undo the shipping. I would give 5 stars if this was easier.
Hi, thank you for your review! Once you have added the product, it won't be possible to go back and uncheck the "free shipping" option. However, you can manually add the products to the necessary shipping profile in your Shopify admin -> Settings -> Shipping and delivery -> click "Manage rates" for the necessary profile -> Manage products -> find and add the product -> make sure to save the changes. This way the products will have the rate of the shipping profile you add them to.
We hope this helps, but surely contact us at support@printful.com if you have any further questions!
- Zana
Makes my store so easy to set up! I have enjoyed using this app and creating a variety of products with my own designs!
I like the app alright for functionality but the cost of the items and shipping do not leave much room for profit unless you do high markup. There is also not much to design your own things within the app.
Hi, thank you very much for your review, we appreciate hearing from you! We realize that the prices we offer might seem higher for some users, however, we consider them fair taking into account that they include print and fulfillment, and help us cover various features in our platform (such as the mockup generator and the free integrations).
We regularly review the product, shipping, and other pricing to see whether any of them can be lowered and the prices are reduced when possible. We are still growing and looking for ways how to improve our services and product catalog, so, hopefully, we are able to add more exciting products to provide a broader selection with a wider price range to our users.
As for designing products, you can use our text and clipart generators as well as our sample files, or you can add your own designs, or make a combination of your designs and our offered text/clipart options to create a unique design. We are working on more updates to our generator to make it even more user-friendly to design products in.
In case there's anything else you'd like to share about your experience with Printful or if there's anything we can help with, be sure to let us know at feedback@printful.com!
- Zana
I just had my first order go through Printful and fulfillment was declined. I have no idea why and there is no real customer support. Because the order was placed thru Facebook, I can't cancel that portion of the order and Facebook will not complete payment. it is a real cluster and there is no "help guide" that deals with my specific issue. I sent two emails, and requested support thru Shopify, but there is no way of even knowing if your email was received because they don't even acknowledge receipt! EXTREMELY DISAPPOINTED!!!!
Hello!
Thank you for your review and for sharing your experience! We're truly sorry to hear that you're experiencing some trouble with the order import!
To ensure that the orders can import to Printful after the new update, please ensure that you've enabled to track quantity and set that inventory is managed by Printful. We see that you're in direct contact with our support team and we hope that the issue is resolved soon!
i like the app! i really would recommend this. i was debating whether to use printful or other rival POD app (i won't mention the name but you know), but in the end i chose printful, because printful have their own in house process, as for other rival POD app, they outsource their stuffs. even though other rival POD app's stuffs are cheaper but i watched bad reviews of their tees on youtube so...
although id'd wish i can edit more products in one go. for example, when i upload a design, i can put the design on tshirt, backpack other products too, instead of just one product.. if it makes sense? but i guess it would slow down the the mockup generator? idk, but hey, a person can wish right?
it would also be more helpful if printful add the option to just crop the design that are outside the print area, as it would help me design the clothes faster! i know printful already gave size guides for the designs but still, i'd love it if i just can crop out the designs that went outside the print area...
Thank you for your review, we truly appreciate it!
We're glad to hear that you have chosen us as your POD partner and look forward to our ongoing collaboration.
We also appreciate your suggestions on how to improve the mockup generator and I suggest you to add these, as well as any other, ideas to our feature requests: https://www.printful.com/feature-request for a community vote!
As for cropping images, which are outside the safe print area - this will be done automatically by our printers. We do suggest keeping all important design elements within the safe print area, so that they would not get cut off.
Another thing to keep in mind is that small placement discrepancies can occur due to the nature of the fulfillment process and products being set in the printer by human hand.
If you have any additional feedback, as well as any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Vita
I opened my shop not long ago and I ordered some t-shirt, hoodie, sweatshirt samples to see the quality of the design and fabrics. Concerning the quality of the fabrics, there is nothing to say. However, as far as printing is concerned, I'm really disappointed. I don't know if it's the DPI that's causing the problem.
Thank you for your review, we appreciate your feedback!
We'll reach out to you via email to discuss any concerns you encountered with print files and hope we can come up with a solution that works for you!
- Vita
Printful contacted me regarding this issue below and said they are aware of the problem and hope to have it resolved soon.
Printful is a t-shirt printing company but when you want to create a front / back you can create the front no problem but when you do a front, back the back does not show in shopify. I spoke to someone about this and he said I have to drag a photo of it there. but that is nuts, i need to see the actual tee created in Shopify to be sure the tee looks correct and that it is actually in shopify. Why would you want me to assume it is.
On a good note, finally they have increased the customer support team and someone actually answers the phone.
Greedy people with overpriced products and decent service. I don't recommend you guys to use this platform all you gonna get is few pennies of profit and everything goes to Printful.
Hi there, thank you for your review, we really appreciate it! We understand that our prices may not be suitable for all our users, but we do try to excel in other aspects of our company. We provide free integrations with multiple ecommerce platforms that allow you to add products to your storefront and automate the order import/fulfillment process. We also have a dedicated fulfillment team that takes care of your orders during the production and we fulfill all orders in-house. Additionally, we provide 24/7 customer support so that you can reach us whenever if you have any questions or concerns about your orders or our services.
We are lowering costs on some of our products and features whenever possible, so our users can use their funds toward building their store and brand. We are still a growing company and we are looking for ways how to improve our services and catalog even more, so, hopefully, we are able to add more products as we move along to provide a broader selection with a wider price range.
If you have any questions or anything else you'd like to share about your time with us, be sure to let us know at feedback@printful.com!
- Zana
Useful app, shows you what you need on a daily basis. I wish you could do a little bit more overall but all in all its a nice app.
We could not be happier with the seamless flow between Printful and Shopify store font . This is out first time at creating an online store and as a beginner it could not be easier.