Recensioner (7 243)
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This app has its ups and downs, mostly ups, I only use it for a few products as some of their stuff is a little pricey.
Thank you for your review!
While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering our product prices, while still retaining their quality, which is why we truly appreciate your feedback on this!
- Vita
I normally do not write negative reviews but I'm so furious with the horrible fulfillment time that my very first customer is getting, or not getting if you want to get technical. So, basically my very FIRST customer ordered a shirt on Aug. 23rd. It is now Sept. 2nd and the shirt is still in the printing stage. The ship out time on the order says between Aug. 29th & Sept. 1st. So of course now it's the weekend and I suspect at this point it'll be another week. It's come to the point where I feel I have to offer this customer a free product from my other collections due to me and the customers inconvenience. This is completely unacceptable and I keep getting the run around on why it hasn't been printed and shipped yet. They told me the tshirt when printed over 4 times, didn't meet their quality control, but the strange thing is this shirt had been ordered after hers and theirs went out the next day after they ordered it, the same exact Tshirts! No quality issue there. Not to mention that I ordered 3 samples of this exact shirt design and everyone received them in a decent time frame without issue. Incidents like this make me want to try other print on demand services or just print ourselves but I've been trying to be so patient but my patience is running very thin right now. I could see if maybe they offer a print/delivery policy something similar to dominos pizza where if it's not delivered within a certain time frame your pizza is free lol... but nothing! No apology, no rhyme or reason, just nothing except for you and your customers to wait for something they paid for. I've put ship times on my website in regards to lengthy times just as a precaution but it's now been 10 days plus the weekend, plus the Labor Day holiday, and hoping they send it by Tuesday Sept. 4th will put this order at 13 days and that's "IF" they ship it on Tuesday. So messed up, smh.
Ich hab die App im Shopify Store schon, aber ich schaffe es nicht, Printful und Shopify zu connecten, es poppt immer das Fenster auf, ich soll die App, ich ja schon habe, installieren. Auch kann ich kein eigenes Design hochladen. Dann kommt ein Fenster, es geht derzeit nicht, aber das ist jeden Tag so. Merkwürdig.
Hallo!
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Es tut uns leid zu hören, dass Sie mit technischen Problemen zu kämpfen haben!
Wir würden uns die von Ihnen erwähnten Probleme gerne ansehen und werden uns in Kürze mit Ihnen in Verbindung setzen, um mehr zu erfahren und Ihnen bei der Lösung der Probleme zu helfen.
-Santa
Best App Ever. As a graphic designer, I was looking for an easy backend app to help share my designs to the world...the Printful app did the trick. AWESOME APP!!!
~Mitch
It's a fun and rather easy to use. But there are options missing like linking similar products together that don't quite fit in the parameter of "variant" and having folders to organize the uploaded files.
I used this app to try to create sample products, keeped having to start over. Text would just disappear. My order kept getting lost.
Hi, thank you for your review! We're very sorry to hear you encountered some problems while using our app! We would definitely like to know more about them, so we'll follow-up with you via email shortly.
- Zana
Printful changed my life and my business! They gave me all the right tools to connect to my customers and provide them with the best products and services in the clothing business.
The worst. Had so many problems with Printful. Damaged frames, lost shipments, STEALING MONEY. Yes, you read that right. They use independent print suppliers and sometimes they'll print a shipping label and just pocket the money, won't even ship it. So many quality issues with Printful, and their support tried blaming ME for some of the issues lol. Not that anyone cares, because if you're reading this, you're probably just POS dropshipper anyway, so, you and this app deserve eachother. I bought a printer and cut Printful out of all my operations. I advise you to do the same...
Hi there!
Thank you for leaving a review.
Please note that most of our products are fulfilled in our facilities where our employees print and process the orders. We are also working with partner facilities on some specific products and locations, however, they were selected based on their quality and we trust our partners.
Since we expect print-ready files, it is the user's responsibility to ensure that the designs uploaded follow our guidelines for the best possible outcome as there are a lot of factors to keep in mind - the inks and techniques we use, the chosen product, the fabric and so on.
We're truly sorry that you were not able to work with us but we do wish success for your business!
I was with another provider previously, but this integration works really well and has made building and running my store alot easier.
Impostors! There is no way that a business could be so successful with such mentally handicapped standards as their own. I can easily infer they are some kind of frauds. I showed them proof of how embarrassingly off they were in their production and they couldn't even give me a refund. If they do this on the very first try, it is a guarantee that they will try to pass on their mentally handicapped mistakes as my own. Their very high price is NOT justified with sloppy errors like that. They should consider going out of business for good. How do I know they aren't doing this just to force me to go out of business, so they can steal my intellectual property? They are very unprofessional, so much so, I think it was deliberate.
BE WARNED: I consider this yet another example of big business sabotaging small business. It fraud in my eyes.
I give them F.