รีวิว (2,208)
จำกัดการแสดงผล
-
ตามคะแนน
Mi experiencia con printful a día de hoy:
- El periodo de envío de ciertos pedidos es aceptable. Otros tardan más y hay que pagar gastos de envío al recibir el artículo.
- La calidad de impresión por sublimación no es tan buena como para que el artículo tenga un precio elevado y así tener margen de beneficio razonable.
¡Gracias por dejar una reseña! Apreciamos sus comentarios y ciertamente estaremos encantados de analizar la situación que mencionó con respecto a la calidad del producto y el envío. Envíenos un correo electrónico a feedback@printful.com e investigaremos de inmediato.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to take a look at the situation you mentioned regarding product quality and shipping. Please send us an email at feedback@printful.com and we'll investigate right away.
I Love this app because it helps me get the job done and its user friendly. Most importantly it has an outstanding customer service and very professional. Thanks for helping me and Keep up the amazing work...
Thank you for your review! We're so happy to know that you've had a positive time with our app and our customer service team! We definitely look forward to continuing our collaboration :)
If there's anything we can help with, be sure to contact us via our live chat on our website or sending a message to support@printful.com.
- Zana
I like using Printful Awesome app only thing I like them to bring in Socks for custom prints. Overall Printful Rocks!
Hi, thank you for your kind review! We're glad to hear you are enjoying using our app!
We actually do carry socks for printing as well, see them here https://www.printful.com/custom/socks/personalized/black-foot-sublimated-socks. I hope you try out designing them!
If there's anything we can help with, be sure to let us know anytime at support@printful.com!
- Zana
Works flawlessly, support is quite good. Was frankly surprised how easy this is - there's some things to figure out like how to link separate product templates from Printful to single products in Shopify, but learning curve is very easy.
Easy to use and import and price change my products. Product lines are good as well. I would recommend this to others. Sometimes it is slow to import but overall good.
It works great! Syncing of products is fast and orders are quickly picked up by Printful from Shopify. So far, I haven't had any issues.
I have placed a sample order on May 26th and still is NOT FULFILLED, how can you do business with a fulfillment center which hasn't fulfill the sample order for more than 10 DAYS? I believe when you get too big you can not handle the orders anymore!
Hi, thank you for your review! We're sorry to hear that your experience with our services hasn't been the most positive so far, but we hope we can improve it moving forward!
Due to the situation with Covid-19, our fulfillment timeframes have increased and delays are expected for the time being. We recommend referring to our Covid-19 updates page for the latest information on the current estimated fulfillment times for each product category: https://www.printful.com/covid-19.
We are also experiencing a higher order volume than usual during this time of year, but we hope to catch up with order fulfillment and return to our normal production times very soon!
If there's anything we can help with or if you have any concerns, surely contact us at feedback@printful.com anytime!
- Zana
Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an email at feedback@printful.com and we'll investigate right away.
I used to like Printful despite it being more expensive than any other app but Printful has been disappointing during this crazy covid 19. Other tshirt provider has been excellent with delivery but not Printful. It has been a month since my customers bought tshirt. Ordera are still showing "waiting to be fulfilled". I have sent email to support@printful.com twice 7 days ago with zero reply. Chat function has been turned off. What a nightmare. I should have removed their products asap but was too late for that orders!!! For goodness sake, I thought you are better than all other POD. But I am loving Teelaunch (great customer service for Teelaunch!!) and Printify (no customer service response) but at least their products delivered on time.
Hi, thank you for your review! We're sorry to hear that your experience with Printful during this time hasn't been the most positive, but we hope we can improve it moving forward!
We apologize for the fulfillment delays we are currently experiencing for some product categories. With the various restrictions and limitations in place due to the situation with Covid-19 and an unexpectedly high order volume at this time of year, our production times have become longer. While we are hiring more production staff and scaling up our equipment to help us catch up with the order volume, delays for some products are expected for the time being. We recommend referring to our Covid-19 updates page for the latest information on the current situation with production: https://www.printful.com/covid-19.
With an influx in customer messages, we are also experiencing slower response times and chat function is available at a limited capacity. All of our teams are working hard to fulfill orders as quickly as possible and to get back to your messages swiftly. I see that our team has now responded to your inquiry, but I do apologize for the delay in response.
We understand that experiencing fulfillment and response delays is not pleasant and we hope we can return to our regular fulfillment and response times very soon.
If there's anything we can help with or if you have any concerns, feel free to contact us at feedback@printful.com!
- Zana
Just started using this App/Company so far so good :)