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Thank you for this fantastic app. It was perfect and very easy to configure everything! All the best.
Best print on demand provider, with the best costumer service. I can highly recommend it!
Since COVID-19 their customer service has been non-existent. If you try emailing them they take 1 week to respond. Their delivery times has been extended by a ridiculous amount of time. Their support chat has been turned off all of a sudden. Overall a very poor handling of the COVID-19 situation.
Hi, thank you for your review! We're sorry to hear your experience with our services has not been great during this time, but I hope we can improve it!
We are encountering fulfillment delays due to the situation with Covid-19, but we are working as fast as we can to fulfill all orders. We recommend referring to our Covid-19 updates page where our current fulfillment estimates are posted, see here https://www.printful.com/covid-19. If we experience a change in the estimated fulfillment, updates will be posted.
Since we are encountering a higher order volume than expected, we are also receiving more messages. There is a slight delay in our response times at the moment as well, but you should expect to hear back from us with 24-48 hours. Our chat option also operates at a limited capacity and you may notice it is unavailable sometimes as we try to catch up with an existing queue and emails.
We are working diligently to fulfill all orders in a timely manner and respond to your messages. We hope to return to our normal fulfillment and response times very soon!
We'll make sure to respond to your messages shortly!
If you have any questions or concerns, be sure to let us know at feedback@printful.com!
- Zana
buenisimos productos y buenisima atencion al cliente,10 estrellas.contestan en seguida a la chat y te recuelven el problema en unos minutos,ademas tienen un monton de tutoriales que te esplican todo en el dettalle,muy contento.
If I could give this no stars I would!
This company has a very user friendly website and is much better than the order apps on here, BUT.... holy sh*t is the print bad! Every time they have printed something for me, it's been wrong. When I contact them about the problem they are VERY fast to turn it around on me and point the finger at me.
I've been a graphic designer for 5+ years now with printing expirance and I know how to size my art onto clothing. Yet every time an order is printed the logo on the fron is way off and the back logo is super small.
Dealing with all these problems has resulted in me looking bad and having nothing but complaints from customers that are spending their hard earned money with me. NOT HOW YOU WANT TO GO OUT IN THE FIRST MONTH OF OPENING. Printful needs to own up to their problem and make things right.
Hi, thank you for your review, we really appreciate it! We're very sorry to hear that you have encountered some issues with printing and customer service! Our team would definitely investigate the situation to best understand what may have happened with the product and help with resolving the situation.
We would definitely like to know more about your experience with the quality of the printing and inspect the situation closer, so we'll follow-up with you via email shortly!
- Zana
I use this app to create my shirts for my website. It’s simple great layout and highly recommend it to anyone. Great features, amazing products and I love the quality of the shirts.
Great App! Very easy to use and very intuitive.
I really like how easy and fast it's the process to desing the products and how efficcient is the page to load in the shopify page!
buenisima aplicación para vender tus primeras prendas de tu marca de ropa y buen precio para cualquier articulo
No tengo queja es una excelente integracion a la tienda, es entendible pero deberia haber una sincronizacion que me permitiera poner los productos en mi tienda mas rapido.
Hola, gracias por tu comentario! ¡Nos alegra saber que está disfrutando de la integración!
Dado que tenemos una integración directa con Shopify, los productos se pueden agregar a través de la aplicación Printful -> Productos -> Agregar producto. El producto que cree aquí se agregará automáticamente a su tienda.
Continuaré con su revisión para obtener más detalles sobre su tiempo con nuestra integración y cómo se podría mejorar el proceso de agregar productos.
- Zana