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amazing quality and easy to use! my sample orders came quickly and i was amazed at the quality of the products
1
I'm using printful for create a print on demand products store, for improve my e-com skills, i find printful the best app on shopify for the on demand service, unluckily a lot of products are unavailable, this is the reason why i give them 4 stars, praying them to implement stocks, because the are the best but not yet due to this lack, and i'm not fine with that because i need to search somewhere else for pod service, hope you'll work on that good luck!
Hello!
Thank you for your review!
Sometimes a product is out of stock at our suppliers for a longer period of time. Usually, it's because the manufacturer has low quantities of the product, they're located further from us or the item has suddenly been discontinued.
However, let us assure you that our teams are always in close communication to ensure that we can again offer the products to our customers as soon as possible.
You can always check each product's availability in the product catalog → Availability tab (you need to be signed in to your Printful account to see this tab) to see detailed info about each variant.
Thank you once again for your time and honest feedback!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.
So far So good. Hope it works great in future
It really is a good app It covers a lot of items there's a couple pretty major items that I would like to see that make it hard to only go through them but they cover a lot of products they have a lot of helpful things on the site also. I'll definitely recommend them to other people. My only thing now is the prices they're a little bit high on some things but they do most of the work so it's not much to complain about just not a lot of profit margin you need to sell a lot or price your items extremely high. All in all though I think it's a great company great business they give you a lot of tools to help you get on your way more than some of the other ones I've seen.
Hi, thank you for your review! We're glad to hear that you're liking our app and our services! We are working on adding more products and features to our site, so you can definitely look forward to more options in the future.
Thank you for your feedback on our prices as well, we certainly appreciate it. We regularly review the costs of our products and features and, whenever possible, we lower them, so our users can gain more profit and/or use more funds toward building their store.
If there’s anything else you’d like to share about your time with Printful, be sure to let us know at feedback@printful.com anytime!
- Zana
Once you get the hang of it... It's lots of fun!
Terrible company! They can't even tell you when a customer's order will ship! I have never heard of a company not knowing their ship times. I specifically asked a chat rep today if a customer places an expedited shipping, how long is it going to take to get to them; overnight, 2 day, etc.? Expedited can mean anything and they could NOT give me a straight answer, only an "educated guess." Are you serious? Does Printful just expect me to tell my customer, "Sorry I don't know when your order will get to you because Printful can't even tell me the shipping times." There website is awful too because I can't even get a straight answer on shipping from there either. There should be no reason why an order is placed on 10.19 and by 10.27 it's still in fulfillment. There pricing is ridiculous! $12-15 for a shirt. I want to keep my costs low and make profit, not have to charge my customers and arm and a leg for something that won't even get to them on time! I plan on removing this app from my shop as soon as I find another company. My customers deserve better and as a small business owner, this isn't it.
Thank you for your review, we truly appreciate it!
We're sorry to hear that your experience with us has not been great, but hope we can improve it in the future.
We have shared our fulfillment estimates for each product category here: https://www.printful.com/fulfillment-updates
It is true that the world is still seeing shipping delays caused by the global pandemic, which is why we have also added information on the possible delivery delays there.
Please note that direct-to-garment (DTG) printed products take 2-7 business (Mon-Fri) days to get fulfilled and if your order was placed on 10.19, it is currently still within our fulfillment estimates.
We see that you spoke to us via our live chat and we'll follow up with you shortly! :)
- Vita
Nothing but problems since day 1, incredibly limited to non-existent customer support. Have wasted a full work week more than once trying to rectify problems, or recreate products. Obscenely long shipping, only ended up receiving one shirt of the total 6 ive oredered, and wasnt exactly impressed by the quality. Just overall complete disatisifed with this company
Thank you for your review! We're sorry to hear that your experience with us has not been entirely positive so far, but I hope we can improve it moving forward!
I'm sorry to hear that your order encountered some delay! We are currently experiencing longer fulfillment times for some product categories, therefore, some delays is expected for the time being while we catch up with the order volume. We recommend referring to our Covid-19 updates page for information on the current estimated fulfillment times: https://www.printful.com/covid-19. We are already seeing some improvement in fulfillment for the DTG and All-Over Print products in the USA and we hope to see the situation normalize soon.
Regarding receiving only one item - I will follow up with you via email to gain more details on what happened here and I'll help resolve the situation! We are receiving an influx of customer inquiries, so our response times are slower at the moment, but we would get back to you as soon as possible.
We do appreciate your time and business with us and I hope we can make your experience with Printful more positive!
- Zana
Great variety of product options, and an easy to use service, but products are priced way too high.
I really dislike using Printful. Everything is so complicated and you have to go through more steps just to do one thing. I prefer using other Print on Demand services. Printful has just been a headache since I've started using it.
Hi there!
Thank you for sharing your review! We're sorry to hear you feel this way about our services, but hope that we can still improve your experience moving forward.
We would love to gather more information on your concerns to best understand the situation and address these issues in more detail. Please provide information on your experience with our services by sending details to feedback@printful.com, we would appreciate hearing from you.
- Elina
Thank you so much ! but its better if you tell me about ASIN code from Products . Thank you