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I like the app alright for functionality but the cost of the items and shipping do not leave much room for profit unless you do high markup. There is also not much to design your own things within the app.
Hi, thank you very much for your review, we appreciate hearing from you! We realize that the prices we offer might seem higher for some users, however, we consider them fair taking into account that they include print and fulfillment, and help us cover various features in our platform (such as the mockup generator and the free integrations).
We regularly review the product, shipping, and other pricing to see whether any of them can be lowered and the prices are reduced when possible. We are still growing and looking for ways how to improve our services and product catalog, so, hopefully, we are able to add more exciting products to provide a broader selection with a wider price range to our users.
As for designing products, you can use our text and clipart generators as well as our sample files, or you can add your own designs, or make a combination of your designs and our offered text/clipart options to create a unique design. We are working on more updates to our generator to make it even more user-friendly to design products in.
In case there's anything else you'd like to share about your experience with Printful or if there's anything we can help with, be sure to let us know at feedback@printful.com!
- Zana
I opened my shop not long ago and I ordered some t-shirt, hoodie, sweatshirt samples to see the quality of the design and fabrics. Concerning the quality of the fabrics, there is nothing to say. However, as far as printing is concerned, I'm really disappointed. I don't know if it's the DPI that's causing the problem.
Thank you for your review, we appreciate your feedback!
We'll reach out to you via email to discuss any concerns you encountered with print files and hope we can come up with a solution that works for you!
- Vita
nao da pra saber ainda, acabei de baixar
Obrigado pela sua avaliação! Caso você tenha alguma dúvida ao começar, sinta-se à vontade para entrar em contato conosco pelo e-mail feedback@printful.com. Teremos o maior prazer em ajudar! 😊
Thank you for your review! In case you might have any questions while starting out, feel free to reach out to us via email at feedback@printful.com. We'll be more than happy to help! 😊
PROS:
-Easy to setup
-All automatic
-Simple interface
-Great support
-Awesome quality products
CONS:
-Super expensive
-Long fulfillment time
-Small selection of products
Printful is the print-on-demand company we use the most. They are a great company but their customer service needs some improvement. I spent HOURs trying to find out the size of the inside label of the shirts they provide. The size (which they say is 3x3 inches) refers to the whole label, not the logo that you put in their pre-made label. There's no specific size for the logo size and it's not provided ANYWHERE, including the templates and size guides for the shirts. I've contacted customer support numerous times and no one can seem to help with such a seemingly easy task... *facepalm*
Thank you for your review, we appreciate your feedback on your experience!
I'm sorry to hear that there was a miscommunication between you and our support team, but wanted to also assure you that our sole goal is to assist you and provide the best possible customer support.
The logo area in the inside label is 3x1.13 inches for shirts and 2.5x0.94 inches for sweatshirts.
If you have any additional feedback, as well as an questions or concerns, be sure to reach out to feedback@printful.com, we would love to hear from you!
- Vita
I've been using Printful for a few months after weighing my options. I previously operated a store on another platform and had a terrible experience with the print quality & shipping speed. Printful does a far better job on the print quality front, but just as bad in shipping. So bad, that I've had to discount a customer's order due to the speed of fulfillment. I realize that there's most likely a huge number of orders every week, but fulfilling a customer's order shouldn't take 2 weeks. I'm rating 3 stars, as I also understand that Printful saves me loads of money on overhead, since I treat this is a low-to-no-investment business.
You have a good service. I like a lot of what you have. The part that I run into problems with is making the design the way you must have it in order for it to work. That took a lot of my time, and I still don't know if it's correct. I did not purchase a t-shirt to see my own product yet. The first item to the create sale would be great at a reduced cost.
Mis sincronizaciones no funcionan de la mejor manera. Y encuentro poca unformacion para resolverlo.
El resto super bien.
¡Gracias por compartir tus comentarios con nosotros! Lamentamos que tengas problemas con la integración. Para abordar sus problemas específicos y garantizar una resolución satisfactoria, le rogamos que se comunique con nosotros por correo electrónico feedback@printful.com. ¡Estaremos encantados de investigar esto y abordar sus inquietudes!
Good
We're glad to hear that everything has been good! If there’s anything you think we could improve or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services. 😊
They have a good service the only problem I have with them is their prices for their shirts are high . I wish that they would come down on some of their prices so I won't have to charge so much for my products.