Printful: Print on Demand

The wait times have just become horrible. It has made me look extremely bad as a seller and lost clients. I've had to respond to so many messages and some not pleasant from some clients or now former clients. I understand the virus delay but a month plus is just absurd. I have another company on my site that does the same drop ship for me. They have been shipping on a normal time frame since it all + their pricing on tees is way lower then printful allowing you to actually make something, and their shipping is way lower. That itself is another dowside of printful is their shipping prices are off and cost our clients if not yourself the little but of leftover their is to make. Only reason I haven't made the full switch is which i will give credit to printful is their platform is a bit superior and they offer sleeve printing. Although at this point I may just have to pull the plug on printful it is just ridiculous. I would prefer to stay on if they could get back to pre rona status, but if this goes on another month i'm done. I can no longer stay on and continue to damage our image over this massive issue by printful. At this point I should just go to a local ship and print on demand that way. Way to many orders waiting in que not even in the printing stage, and it's not like this is a shipping issue. This is a massive fulfillment issue right now.

La aplicación es buena, su soporte es muy malo, tenía un pedido con un atraso de un mes, 2 dos pedidos más atrasados me comunique con soporte me dieron un fecha límite para que me dieran el reembolso, luego hable el día exacto de la fecha límite para pedir un reembolso y le envié una captura al agente nuevo que me contestó indicando que ya me habían dicho que hoy si los paquetes no llegaban me devolvería el dinero y el nuevo agente me dijo que no era posible le envie captura del chat al nuevo agente, me trato mal, de mentiroso, aunque en el chat indicaba exactamente todo lo que había dicho la agente anteriormente. Hoy día aún no recibo reembolso y los paquetes no llegan. Mi recomendación es trabajar con T-POP sis productos tiene mayor calidad y el tiempo de envío desde francia a estados unidos fue de 8 días. Printful se demoró literal enviar más de un mes un t-shirt a México cuando el propio t-shirt "ECO" es fabricado en el propio país. Muy mal, muy mal. Printful apesta su soporte, no saben leer los mensajes, no cumplen las promesas que dicen sus agentes y nos hacen perder horas y horas hablando con una persona que no sabe entender los mensajes. Me gustaría colocar captura del mal trato de soporte aquí pero no se puede! pero fue horrible! The application is good, its support is very bad, I had an order with a delay of one month, 2 two more backordered orders, I contacted support they gave me a deadline to give me the refund, then I spoke the exact day of the date limit to request a refund and I sent a screenshot to the new agent who replied stating that they had already told me that today if the packages did not arrive I would return the money and the new agent told me that it was not possible to send the chat capture to the new Agent, I treat myself badly, as a liar, although in the chat I indicated exactly what the agent had said previously. Today I still do not receive a refund and the packages do not arrive. My recommendation is to work with T-POP if its products have higher quality and the shipping time from France to the United States was 8 days. Printful literally took more than a month to ship a t-shirt to Mexico when the "ECO" t-shirt itself is manufactured in the country itself. Very bad very bad. Printful sucks their support, they can't read the messages, they don't keep the promises their agents say and they make us waste hours and hours talking to a person who doesn't understand the messages. I would like to place catch of the bad support treatment here but it can't! but it was horrible!

I just added it to my store FloridaJava.com and This app is very easy to use and the prices are competitive. I will now be selling coffee and customizable t-shirts

Printful has been a terrible option for baby onesies and toddler tees. The designs often get printed crooked or off centered. In corresponding with Printful customer service, they indicated that Printful would not send a replacement product if the design was not off-centered by more than an inch. When it comes to garments for little ones, one inch is a big deal! And our customers would view that as a defect. Very disappointed with Printful.

Pricing is too high in order to make it profitable and fulfillment and shipping time takes too long. The quality of the products is ok.

Very good application and the quality of the products make the store credible. However, I am in France, Some delivery times from the United States and Latvia take 4 weeks to reach the customer. Would it be possible in the future to have more product in Spain? Because the production and delivery times are at the top!

Seamless integration with my shopify store, couldnt ask for an easier way to add products. thanks so much

Can I do almost everything I want to do? Mostly. Am I ultimately happy with Printful? No. If you want to create and sell basic medium-quality items across a broad spectrum of products, you're covered. But if, for example, you want to produce super-high quality items that truly represent your brand (I'm an artist), then you're out of luck. The product creation UI is utilitarian at best. File uploads limited to 200mb, print quality limited to 300dpi (including posters), customization tools that only allow for the most basic and sloppy placement options - there is no pixel-perfect placement, there is no actual product measurements, you can't turn snapping on/off, etc. - no undo, no saving state, etc., and so many other limitations that it's an overall frustrating experience. And when you have a complex problem you can't count on customer service. When some of my art was printing pixelated I was first told "it's your art" (it wasn't), it's an anomaly (it wasn't), and then... "We don't know what happened, but it won't happen again" (it did). If something is damaged in shipping they easily take care of it, but anything beyond the most simple issues are challenging to solve. And oh... they ship products to customers via DHL, at least in the US. Yes, really. With all that said, there isn't another service that has the overall offering of Printful and it has one of the best integrations with Shopify, so it's the devil you know. I'd switch if there was something across-the-board *better*, but nothing is decidedly better across the full spectrum of Printful's offerings.

I just opened my store and see the seamless process of adding products to my store. Also, the tutorials are awesome and are very informative. Keep those coming.

Charged me for two products that I never knew were synced. Wouldn't give me a refund. Horrible customer service agents, do not know English and common reasoning. You're better off printing yourself.

Quality control is horrible too. Their prices are honestly outrageous, I can get a shirt printed locally in Canada for $11 per shirt on a 24 shirt order and it costs $22 per shirt on printful. (Also cost me $48 for a hoodie - how can you make a profit on that) Add on the fact that the quality is horrible and it takes forever for international shipping.

I would not recommend, maybe use it to test out a design but take things over after that our use something like teesprings. Plenty of better opitions. You will not make a steady profit with this company.

I'd advise you to take a look at the negative reviews and the fourms around the internet and make your own decision. (Many shopify reviews are left with the promise that their SEO scores will be increased)