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Terrible. App doesn't work with Shopify, as it leaves order in pending status until you contact Printful. Then they give you a pdf on how to manually order the item and the PDF has completely wrong directions! Was glad I kept the support agent on chat so he could talk me through it as literally every step was wrong. then didn't take responsibility and after the manual order was in, they waited a week to start on it.
Hi there! Thank you for your review! We're so sorry to hear that you have encountered some problems with the app! The orders should import from Shopify into your Printful dashboard automatically if the status of the order is "Pending fulfillment" and the order is paid for, so it's not typical for the order to not import into Printful. We will investigate this situation further.
We suggest creating a manual order in your Printful dashboard directly so that we can fulfill the products and ship the order to your customer as soon as possible. We see that you have submitted a manual order a few days ago and we'll follow up via email to find out more details on the order and help resolve the situation!
It works great! Syncing of products is fast and orders are quickly picked up by Printful from Shopify. So far, I haven't had any issues.
Thanks You. I love this it. I want buy t-shirt.
They met their print timeline, but then chose to ship DHL to USPS. The item got lost between DHL and USPS for a week, and missed the event the t-shirts were needed for. When contacted, and requested that they not use DHL but ship with USPS directly and save a full week of go-between, they told me it was my fault. DHL isn't a shipping service I offer in Shopify, or a shipping service I had selected with them, and they had never use DHL to ship prior. If they can't figure out a way to not repeat a poor experience, and just point fingers, I'm not sending business their way.
So, print and quality was always great. And if you want to wait 2 weeks for your mail to arrive, after if was sent, then you should be fine.
Thank you for the opportunity to bring my ideas to life! Really, THANK YOU!
Printful is very intuitive. Easy set up, easy mock-ups, easy integration with Shopify, in this case, and orders arrive within the expected time frame all nice and neat (:
Printful's app and connection for selling is quick, simple, and super easy for small and new creators
I'm using this application with my shopify eShop and so far I find the integration is second to none.
site very clear to helping
Totally World Class all round, best way to do DS while partnering with Business Owners and other major Service Providers & Platforms seamlessly. Their customer service and after sales is so refreshingly awesome it's rare. I'm glad we work together effectively, really excited about our future.
Check us out to see them in action on our site here https://theariseapparelshop.com
Thank you Printful Team, you guys are ACES!!